Hilton Garden Inn Colorado Springs North Air Force Academy

Hotels
•
Hilton Garden Inn
8 (75 reviews)
1810 Briargate Parkway , Colorado Springs , US
+1 719-598-6866

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, outstanding staff (multiple mentions, especially 'Chad')
Convenient location within walking distance to shops/food
Good breakfast and praised restaurant/chef
Recently refreshed property in some rooms (updated decor/furnishings)
Quick check-in and helpful customer service, late checkout accommodated
Cons:
Inconsistent housekeeping — rooms sometimes not cleaned or beds not changed
Noise problems (thin walls, intermittent loud neighbors, noisy AC)
Room cleanliness issues in some stays (bathtub stains/soap scum)
Maintenance/room issues: mini-fridge plug placement, some old/less comfortable beds
Exterior/sidewalk trash and some guests charged for breakfast

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms, but multiple reviews cite rooms not cleaned, dirty bathtub/soap scum, and overflowing trash outside — overall below average cleanliness consistency.
Service
9.2
Generally excellent service: multiple mentions of standout staff (notably Chad), quick check-in, friendly/helpful employees and accommodated late checkout; isolated reports of rudeness but outweighed by positive experiences.
Location
9
Consistently praised location and walkability to shops/food; one comment about a dirty sidewalk near the entrance but location itself is a strong positive.
Room Quality
7
Mixed room quality: some rooms recently updated with comfortable beds and good furnishings; others had old/uncomfortable beds, noisy AC, thin walls, and minor maintenance issues (fridge plug, stains).
Amenities
7.5
Amenities are generally useful (restaurant, bar, patio, in-room fridge) and breakfasts/options noted; some functional issues (fridge placement/plug) and exterior cleanliness affecting perceived amenity quality.
Value for Money
8
Perceived as good value by several guests (explicit 'excellent price'), though inconsistent cleanliness and some extra charges for breakfast temper the value perception for others.
Food and Beverage
9
Food received strong praise: good breakfast options and compliments for the chef/cook and restaurant service; a few mentions that breakfast was paid for but food quality noted positively.
Overall Experience
7.8
Overall mixed-to-positive stay: many guests highlight friendly staff, recent updates, and good breakfast/location, but recurring housekeeping and noise issues reduce the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Modern Comforts and Convenience
Experience a stay at Hilton Garden Inn Colorado Springs, just 9 km from Palmer Park. Each air-conditioned room features a TV with cable channels and a private bathroom for your comfort.

Delicious Dining Options
Indulge in a meal at the on-site Great American Grill restaurant or grab snacks from the 24-hour convenience store. With various dining options, your taste buds will be satisfied throughout your stay.

Convenient Amenities
Benefit from a 24-hour front desk, a cash machine, and on-site shops for all your needs. Explore nearby attractions like Garden of the Gods and Peterson Air Force Base, with the Colorado Springs Airport just 20 km away.

Book your stay at Hilton Garden Inn Colorado Springs for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 75 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 7.8
S
Shawn • solo_traveller • sg
10
Pros:

Chad who was one of the service staff was exceptional in how he managed guests. Exceptional individual.

2026-10-23 • via Nuitee
E
emilie • family_with_children • us
9
Pros:

breakfast and your chef/cook was great

Cons:

Lighting is not great in bathroom. Ideally brighter/LED lighting or a mirror close to the window to use natural light

2026-10-20 • via Nuitee
M
Marcee • couple • us
10
Excellent price! Excellent property! Awesome staff!
Pros:

We were in Colorado Springs for an Air Force Academy football game. We stayed at the Hilton Garden Inn Saturday night after the game and drove home the next day. The hotel appears to have been recently updated....fresh paint, new carpet, new furnishings etc. The lobby, reception, bar and dining area (and patio) were all light and bright and welcoming. Chad, at the reception desk was great! Our room was very nice...very comfortable bed, furnishings, closet space, nice bathroom etc. We ate dinner in the restaurant....very pleasant. We also had breakfast the next morning in the restaurant. Awesome friendly staff both night and day! We will definitely stay here again!

Cons:

No complaints!

2026-10-19 • via Nuitee
P
Patricia • couple • us
7
Overall great place to stay
Pros:

Very good

Cons:

Housekeeping never cleaned our room!

2026-10-08 • via Nuitee
K
Krystina • solo_traveller • us
10
Great staff. Great stay.
Pros:

The staff were all amazing

Cons:

Nothing. My stay was the best

2026-09-19 • via Nuitee
B
Briann • solo_traveller • us
8
It was good
Pros:

Quietness, cleanliness

Cons:

Cosmetic issues, the mini fridge didn’t have a plug in the cubby so we had to pull it out and plug it in somewhere else

2026-09-11 • via Nuitee
B
Brittany • couple • us
1
Terrible
Pros:

They never cleaned the room or changed the sheets I had to do it myself

Cons:

Cleanliness

2026-09-06 • via Nuitee
L
Laurie • solo_traveller • us
9
2026-08-03 • via Nuitee
Z
Zarina • solo_traveller • us
10
2026-08-02 • via Nuitee
V
Vera • solo_traveller • us
2
Pros:

Location

Cons:

The noise at 9, 12, and 2, it woke me up and continued for 15-20 minutes.

2026-07-25 • via Nuitee
T
Tiffany • solo_traveller • us
6
Decent stay-Great location
Pros:

The local was great! Walking distance to a mall with several food options.

Cons:

The first room was dirty. They offered to move us rooms which we did but when we came back the next day the room hadn't been cleaned or beds made
Was told housekeeping only works every other day.

2026-07-24 • via Nuitee
A
ANTONIO • family_with_children • us
10
2026-07-13 • via Nuitee
C
Cheryl • solo_traveller • us
10
Great
Pros:

Location, breakfast was good and had options

2026-07-09 • via Nuitee
S
Stephane • solo_traveller • fr
9
2026-07-02 • via Nuitee
B
Blea • solo_traveller • us
7
Pros:

The location

Cons:

Na

2026-06-29 • via Nuitee
S
Sai • couple • us
1
Choose marriott if you need respect and customer service
Pros:

Rude staff, lack of respect or courtesy to customers

Cons:

Lack of customer service or flexibility

2026-06-20 • via Nuitee
B
Buchanan • couple • us
8
Very c and clean. Staff very helpful. Major disappointment; Excess noise from air cond.
Pros:

Did not eat the breakfast

Cons:

Rooms were very clean and amenities were useful. Major distraction was the uncomfortable noise generated by the air conditioning fan and unit. Often sounded like semi-trucks entering the room when it kicked on. Very hard to sleep.

2026-06-19 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-06-18 • via Nuitee
W
Wyatt • solo_traveller • us
8
2026-06-18 • via Nuitee
V
Vivienne • solo_traveller • us
10
2026-06-08 • via Nuitee