Krystal Urban Monterrey San Jeronimo

Hotels
8.7 (867 reviews)
1880 Boulevard Antonio L. Rodríguez , Monterrey , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Location
Comfortable Rooms
Cons:
Food Quality
Old Furniture
Loud Hallway Noise

Categories

Cleanliness
8.7
Rooms were reported as clean, contributing positively to the overall experience.
Service
9.1
Many reviews highlight the staff's friendliness and attentive service.
Location
9.2
Guests appreciated the central location near shops and other amenities.
Room Quality
8.7
Rooms described as modern and comfortable, with some minor concerns.
Amenities
8.4
Facilities like the pool and gym are generally appreciated, though some issues noted.
Value for Money
8.6
Perceived as fair for the quality offered, despite some food complaints.
Food and Beverage
8
Food quality reported as lacking, affecting overall enjoyment.
Overall Experience
8.9
Overall positive sentiment, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:20

Property Description

City Views and Modern Amenities
Krystal Urban Monterrey San Jeronimo offers stylish rooms with city views, equipped with all modern amenities for a comfortable stay.

Fitness Centre and Indoor Pool
Guests can stay active at the fitness centre or relax in the indoor pool, providing options for leisure and wellness during their stay.

Convenient Location and Business Facilities
Located near major attractions like MARCO Museum and Macroplaza, the hotel also offers a business centre for guests needing to work while away from home.

Book your stay at Krystal Urban Monterrey San Jeronimo for a perfect blend of comfort and convenience.

Important information:

The property has the Stay Safe & Clean Sanitary Certification

Please notice reservations for more than 10 rooms group policies might apply and should contact hotel.

Please note that the shuttle service is based on availability. Please contact the property for details.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 867 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9.2
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.9
V
Varela corona • solo_traveller • mx
9
2026-05-28 • via Nuitee
B
Batalla Camargo • solo_traveller • mx
8
Pros:

La limpieza del hotel y el desayuno buffete

Cons:

El agua de la alberca está fría. Algunas personas en recepción tienen un trato muy frío.

2026-05-28 • via Nuitee
N
Nathalie • family_with_children • mx
8
agradable
2026-05-27 • via Nuitee
M
Manuel Arnoldo • couple • mx
10
2026-05-25 • via Nuitee
P
Paola Fernanda • solo_traveller • mx
9
Pros:

La atención

Cons:

La recepción de la televisión

2026-05-23 • via Nuitee
P
Padilla • solo_traveller • mx
8
2026-05-12 • via Nuitee
J
Jorge Octavio • couple • mx
8
buena ubicacion y excelente estancia.
Pros:

ambos buenos

Cons:

NA

2026-05-05 • via Nuitee
V
Villanueva • couple • us
1
Cons:

Me cobrando. Un deposino y asta aora no me lo an depositado para atras

2026-04-29 • via Nuitee
Y
Yudith • family_with_children • mx
10
2026-04-29 • via Nuitee
R
Raul • solo_traveller • mx
9
2026-04-27 • via Nuitee
G
German • couple • us
9
It was great!
Pros:

Clean. Friendly, helpful staff.

Cons:

Shower drain smelled.

2026-04-25 • via Nuitee
B
Brigido Vargas • solo_traveller • mx
10
2026-04-22 • via Nuitee
W
wilder • couple • sk
10
2026-04-16 • via Nuitee
S
Salgado • solo_traveller • mx
7
2026-04-14 • via Nuitee
K
Karola • couple • mx
9
2026-04-12 • via Nuitee
P
Priscila • couple • mx
8
2026-04-07 • via Nuitee
M
Muñoz • family_with_children • mx
9
2026-04-06 • via Nuitee
F
Fabian • family_with_children • mx
10
2 vez que supera expectativas, realmente el precio es bajo para la calidad y la calidez del servicio
Pros:

El servicio amable de todos los colaboradores, la limpieza, la alberca interior, la comida 😋🤍🙏🏻

Cons:

Realmente me agradó todo, ya una vez me quedé varios días seguidos hace un par de años atrás.

2026-04-06 • via Nuitee
K
Kathy Orquídea Del Carmen • family_with_children • mx
9
Excelente que tenga Cafeteria
Pros:

Que tienen un Starbucks dentro

2026-04-05 • via Nuitee
C
Carlos Donato • family_with_children • mx
6
Cons:

Que soliciten un deposito en garantia es de mal gusto para esta clasificacion de hoteles

2026-04-03 • via Nuitee