Holiday Inn Express Hotel & Suites Saint John Harbour Side by IHG

Hotels
•
Holiday Inn Express
8.8 (1178 reviews)
400 Main Street , Saint John , CA
+1 506-642-2622

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Great location
Cons:
Noisy at times
Some amenities had issues

Categories

Cleanliness
8.66
The hotel is described as very clean and modern, contributing to a positive sentiment.
Service
9.13
Staff were friendly and helpful, receiving positive mentions in reviews.
Location
9.17
Great location noted multiple times, with easy access to local attractions.
Room Quality
8.62
Rooms are spacious and comfortable, though preferences on bed firmness varied.
Amenities
8.85
The hotel offers good amenities, including a pool and gym, although some issues were noted.
Value for Money
8.61
Generally perceived as worth the cost for the quality and service provided.
Food and Beverage
8.46
Breakfast received positive feedback but some noted limitations in variety.
Overall Experience
8.93
Overall satisfaction was high, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:26

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in the indoor pool, hot tub, and fitness centre. Enjoy modern rooms equipped with a flat-screen TV, microwave, fridge, and coffee maker. Stay connected with free WiFi and work comfortably at the desk.

Delicious Dining Options: Start your day with a complimentary continental breakfast. For lunch and dinner, visit the CopperHead Pub adjoining the hotel for a delightful meal.

Prime Location: Explore nearby attractions such as Reversing Falls, Old City Market, New Brunswick Museum, Interaction Theatre Company, and Canada Games Aquatic Centre, all just a short distance away.

Experience a perfect blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Saint John Harbour Side. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1178 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 8.93
R
ROD • couple • us
10
Overall a good stay. You need to talk too Google Maps. People will never find you based on their di.
Pros:

Breskfast was basic and good.

Cons:

Another guest left a dog in their room that was barking repeatedly and the gentleman on staff immediately moved us to another room. First class response that we greatly appreciated. That is why I would recommend your place.

2026-10-15 • via Nuitee
R
Russell • couple • us
9
2026-10-12 • via Nuitee
C
Carol-Ann • extended_group • ca
9
2026-10-08 • via Nuitee
S
Sherry • solo_traveller • us
10
Terrific, wonderful service, friendly staff.
Pros:

Wonderful service. They upgraded my room. Amazing, friendly staff. The rooms were super clean, super functional, and very comfortable..

Cons:

Everything was great.

2026-10-07 • via Nuitee
M
Marcy • couple • us
10
2026-09-19 • via Nuitee
A
Anita • solo_traveller • ca
7
Pros:

Se un peux vieux . Je n’aime pas les tapis dans les chambres se à remplacer. Il y a des taches.
Mais l’emplacement etait idéal

Cons:

Le plancher dans le salle à manger était collant et les tables aussi . J‘ai mis une serviette sur la tabel pour manger c‘ était collant.
La chambre était propre

2026-09-18 • via Nuitee
A
Anita • solo_traveller • ca
7
2026-09-18 • via Nuitee
A
Ann Marie • couple • ca
8
Pros:

It was convenient and easy to get to from the highway. Rooms were nice and had what we needed

2026-09-16 • via Nuitee
C
Catherine • solo_traveller • ca
5
Pros:

Location

Cons:

Was not a clean room

2026-09-13 • via Nuitee
H
Henderson • couple • ca
8
2026-09-12 • via Nuitee
H
Hans • couple • ch
9
2026-09-12 • via Nuitee
D
Dan • couple • us
9
2026-09-12 • via Nuitee
D
David • couple • us
9
2026-09-11 • via Nuitee
C
Claudia • couple • ch
4
Pros:

Die Lage nach der Fährüberfahrt war gut und das Pub im fast gleichen Gebäude war nahe um etwas zu Essen. Die Frau beim Frühstück war so herzlich sie hat allem geholfen und sogar abgeräumt.

Cons:

Es war nicht sauber.

2026-09-10 • via Nuitee
C
Christian • extended_group • ca
9
awesome stay
Pros:

everything was great

Cons:

bed was a little too soft for me

2026-09-09 • via Nuitee
M
Maria • solo_traveller • ca
9
2026-09-08 • via Nuitee
M
mel berube • solo_traveller • ca
9
Pros:

Le petit déjeuner, la chambre, le matelas, en fait tout était parfait. Et que dire du personnel, juste wow.

Cons:

Rien

2026-09-08 • via Nuitee
K
Kimberly • solo_traveller • ca
10
Pros:

Very friendly and helpful staff.

2026-09-04 • via Nuitee
K
Karen • family_with_children • ca
10
2026-09-04 • via Nuitee
T
Thomas • extended_group • ca
10
Convenient location with amazing staff.
Pros:

Good location. Friendly, helpful staff. Free lemonade in the lobby!

Cons:

No complaints.

2026-09-03 • via Nuitee