Holiday Inn Express Hotel & Suites Saint John Harbour Side by IHG

Hotels
•
DP Murphy Hotels
8.8 (1135 reviews)
400 Main Street , Saint John , ca
+1 506-642-2622

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Great location
Cons:
Noisy at times
Some amenities had issues

Categories

Cleanliness
8.66
The hotel is described as very clean and modern, contributing to a positive sentiment.
Service
9.13
Staff were friendly and helpful, receiving positive mentions in reviews.
Location
9.17
Great location noted multiple times, with easy access to local attractions.
Room Quality
8.62
Rooms are spacious and comfortable, though preferences on bed firmness varied.
Amenities
8.85
The hotel offers good amenities, including a pool and gym, although some issues were noted.
Value for Money
8.61
Generally perceived as worth the cost for the quality and service provided.
Food and Beverage
8.46
Breakfast received positive feedback but some noted limitations in variety.
Overall Experience
8.93
Overall satisfaction was high, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:26

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in the indoor pool, hot tub, and fitness centre. Enjoy modern rooms equipped with a flat-screen TV, microwave, fridge, and coffee maker. Stay connected with free WiFi and work comfortably at the desk.

Delicious Dining Options: Start your day with a complimentary continental breakfast. For lunch and dinner, visit the CopperHead Pub adjoining the hotel for a delightful meal.

Prime Location: Explore nearby attractions such as Reversing Falls, Old City Market, New Brunswick Museum, Interaction Theatre Company, and Canada Games Aquatic Centre, all just a short distance away.

Experience a perfect blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Saint John Harbour Side. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1135 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 8.93
G
Gary • solo_traveller • ca
8
Pros:

Staff were fantastic. Room was clean.

2026-07-25 • via Nuitee
M
Marie Josee • couple • ca
9
2026-07-24 • via Nuitee
J
Jeffery E • solo_traveller • ca
9
Pros:

Staff were accessible and friendly, professional. Breakfast was very good. Appreciated the Harbour view room.

Cons:

Some guests in a neighboring room were being loud in the hallway outside our door around midnight. This was not the fault of the hotel and was only a few minutes of noise. I can't think of any issues dur8ng our visit.

2026-07-23 • via Nuitee
D
Deidre • extended_group • ca
10
2026-07-22 • via Nuitee
C
claude • solo_traveller • ca
8
2026-07-21 • via Nuitee
D
Dannia • couple • ca
10
2026-07-21 • via Nuitee
G
Guylaine • couple • ca
9
2026-07-20 • via Nuitee
L
Louis-Andre • solo_traveller • ca
7
2026-07-19 • via Nuitee
G
Graeme • couple • au
8
Good place to stay
Pros:

Excellent facilities. Helpful and responsive staff.

Cons:

We were not able to immediately identify where to park. This was easily resolved. Getting back after a walk was a bit uphill.

2026-07-19 • via Nuitee
S
Sheila • extended_group • ca
9
Pros:

Good location, clean, loved the breakfast lady.. very kind and funny

Cons:

My bed creaked like crazy

2026-07-19 • via Nuitee
T
Tonya • family_with_children • ca
10
I was surprising my son as a grading present, a night in an awesome hotel with a pool and hot tub!
Pros:

Absolutely wonderful variety and freshness. My son was quite impressed. He doesn't normally eat breakfast, but today he did!!!

Cons:

I'm a person who looks at the good in life. Nothing bad to say here.

2026-07-18 • via Nuitee
A
Alexandra • solo_traveller • ca
7
Cons:

Les matelas sont très Moux...nous nous sommes levés avec des maux de dos...

2026-07-18 • via Nuitee
J
Jean-François • family_with_children • ca
8
2026-07-17 • via Nuitee
N
Nguyen Thi Ngoc • family_with_children • vn
9
Very polite staff, breakfast was very good
Pros:

Very polite staff, breakfast was very good

2026-07-17 • via Nuitee
L
Loic • solo_traveller • ca
10
2026-07-17 • via Nuitee
Y
Yana Bolshun • solo_traveller • ca
10
Beautiful hotel
Pros:

Very good service, clean room, good breakfast.

Cons:

-

2026-07-15 • via Nuitee
O
Oskar • extended_group • se
7
2026-07-15 • via Nuitee
M
Mohamad Amin • couple • ca
9
Nice hotel with good breakfast at reasonable price
Pros:

Good breakfast
Very nice and polite staff
Very clean rooms

Cons:

Nothing remarkable

2026-07-13 • via Nuitee
A
Abhishek • family_with_children • ca
10
Pros:

Great Location. Excellent Breakfast

Cons:

NA

2026-07-13 • via Nuitee
R
Rene • couple • ca
10
Dans l’ensemble merveilleux! Mais le monsieur à l’accueil vraiment décevant
Pros:

Vraiment excellent

Cons:

À l’accueil le monsieur n’était vraiment pas accueillant!
Je crois qu’on le dérangeait! Aucun sourire ! Aucune explication.

2026-07-12 • via Nuitee