Holiday Inn Express Hotel & Suites Saint John Harbour Side by IHG

Hotels
•
DP Murphy Hotels
8.8 (1119 reviews)
400 Main Street , Saint John , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Great location
Cons:
Noisy at times
Some amenities had issues

Categories

Cleanliness
8.66
The hotel is described as very clean and modern, contributing to a positive sentiment.
Service
9.13
Staff were friendly and helpful, receiving positive mentions in reviews.
Location
9.17
Great location noted multiple times, with easy access to local attractions.
Room Quality
8.62
Rooms are spacious and comfortable, though preferences on bed firmness varied.
Amenities
8.85
The hotel offers good amenities, including a pool and gym, although some issues were noted.
Value for Money
8.61
Generally perceived as worth the cost for the quality and service provided.
Food and Beverage
8.46
Breakfast received positive feedback but some noted limitations in variety.
Overall Experience
8.93
Overall satisfaction was high, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:26

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in the indoor pool, hot tub, and fitness centre. Enjoy modern rooms equipped with a flat-screen TV, microwave, fridge, and coffee maker. Stay connected with free WiFi and work comfortably at the desk.

Delicious Dining Options: Start your day with a complimentary continental breakfast. For lunch and dinner, visit the CopperHead Pub adjoining the hotel for a delightful meal.

Prime Location: Explore nearby attractions such as Reversing Falls, Old City Market, New Brunswick Museum, Interaction Theatre Company, and Canada Games Aquatic Centre, all just a short distance away.

Experience a perfect blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Saint John Harbour Side. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1119 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 8.93
T
tracy • solo_traveller • ca
9
Pros:

Happy enough to stay a extra night. Pub down under was great.breakfast was great.

Cons:

Nothing we didnt like

2026-05-19 • via Nuitee
T
tracy • solo_traveller • ca
10
2026-05-19 • via Nuitee
G
Garland • solo_traveller • ca
7
2026-05-19 • via Nuitee
G
Gina M • solo_traveller • ca
10
2026-05-17 • via Nuitee
T
Telford • solo_traveller • ca
8
2026-05-12 • via Nuitee
M
Maureen • family_with_children • ca
9
2026-05-11 • via Nuitee
S
stephen • couple • ca
10
very nice and relaxing
Pros:

great service

Cons:

rooms

2026-05-06 • via Nuitee
J
Jaidan • couple • ca
7
It was okay, I’ve booked better
Pros:

Very quiet at night, employees were respectful

Cons:

Bed sheets had yellow staining, elevators were questionable

2026-05-04 • via Nuitee
A
André • couple • ca
9
2026-05-04 • via Nuitee
S
Samantha • solo_traveller • ca
10
2026-05-03 • via Nuitee
K
Kevin • family_with_children • ca
8
Pros:

Propre et chambre bien entretenu. Bonne literie

2026-05-02 • via Nuitee
D
Deb • solo_traveller • us
8
Pros:

Everyone and Everything was wonderful.

Cons:

Our only complaint was the heating unit in the room.
It was so loud.
Every time it came on it would wake us … it ran unusually loud.

2026-04-21 • via Nuitee
E
Ewan • family_with_children • ca
9
2026-04-20 • via Nuitee
B
Belen • couple • es
7
Estancia en Saint Jonh
Pros:

Las camas muy cómodas y el personal de recepción muy amable .
El parking muy amplio ,

Cons:

El desayuno era muy básico , el suelo de la entrada de la habitación estaba pegajoso y había una trapo de limpieza en el baño.

2026-04-19 • via Nuitee
T
Tara • solo_traveller • ca
10
2026-04-16 • via Nuitee
B
Bruce • family_with_children • ca
10
2026-04-02 • via Nuitee
M
Myrna • extended_group • ca
9
The staff were very friendly and helpful. The facility was very clean and buffet breakfast was great!
2026-03-31 • via Nuitee
A
Angie • extended_group • ca
9
2026-03-30 • via Nuitee
S
Sophie • couple • ca
10
Pros:

Everything was perfect. Very comfortable room.

2026-03-29 • via Nuitee
S
Sylvain • solo_traveller • ca
9
Pros:

Pas mal mon hôtel préféré a st jean!

2026-03-27 • via Nuitee