Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Hotels
•
Days Inn
6.5 (3158 reviews)
1109 Parkway , Gatlinburg , US
+1 865-325-9026

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location/within walking distance to strip
Affordable / good value for price
Helpful/friendly staff (in several reports)
Comfortable bed in some rooms
Basic continental breakfast available
Clean rooms reported by some guests
Cons:
Broken elevator (repeatedly mentioned)
Outdated / run-down rooms; maintenance issues (doors, cracks, dim lighting)
Indoor pool cold / not heated; pool area safety/lighting concerns
No hot water or inconsistent hot water reported
Mold in shower and cracked fixtures
Limited in-room amenities (small TVs, no chairs in some rooms)
Housekeeping supply issues (towels, toilet paper) and occasional rude staff

Categories

Cleanliness
5
Mixed reports: several reviewers noted mold, cracked sink and rundown rooms but some guests stated rooms were clean and linens changed daily.
Service
6.8
Mixed service: multiple praises for helpful staff and quick check-in, but at least one report of rude staff and unmet requests.
Location
8.5
Consistently positive: many guests reported a great, convenient location within walking distance of the strip/parkway.
Room Quality
5
Generally dated and in need of upgrades: reports of outdated rooms, broken fixtures, gaps in doors, small bathrooms and dim lighting, though some found beds comfortable.
Amenities
4
Poor/spotty: repeated complaints about a broken elevator, unheated/too-cold indoor pool, no hot water at times, missing towels and limited TV/room amenities.
Value for Money
8
Frequently cited as very affordable/great value for the price, which many guests considered a primary benefit despite shortcomings.
Food and Beverage
6.2
Basic continental breakfast noted as saving money with limited options; some service issues around coffee and breakfast supplies were reported.
Overall Experience
8.5
Mixed overall: strong positives for location and value and several helpful staff interactions balanced against recurring maintenance issues (elevator, pool, room condition) that soured some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Amenities

Enjoy free WiFi, an indoor pool, and a daily grab and go breakfast during your stay at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. Each air-conditioned room features a flat-screen TV, microwave, refrigerator, and coffee machine for your comfort. The en suite bathroom includes a hairdryer for your convenience.

Guest Services

Benefit from a daily maid service, 24-hour front desk, and vending machine on site. Limited free parking is available, ensuring a spot for each reserved room. Explore nearby attractions like Gatlinburg’s Space Needle and Ripley’s Aquarium of the Smokies, both just a short distance away.

Proximity to Attractions

With the Great Smoky Mountains National Park a mere 550 meters away and other popular spots like the Gatlinburg Sky Lift within a short drive, make the most of your visit to Gatlinburg by booking your stay with us today!

Important information:

Guests must be 21 years of age or older to stay.

Please note the outdoor pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 3158 reviews
Cleanliness: 5
Service: 6.8
Location: 8.5
Room Quality: 5
Amenities: 4
Value for Money: 8
Food and Beverage: 6.2
Overall Experience: 8.5
L
Leeann • couple • us
10
Great
Pros:

Old But great value

Cons:

Outdated

2026-10-31 • via Nuitee
L
Leeann • couple • us
8
Would stay again.
Pros:

Very very affordable.

Cons:

Older and out of date but very doable for the price

2026-10-30 • via Nuitee
L
Leeann • couple • us
8
2026-10-30 • via Nuitee
D
Diane • couple • us
6
Good for the price but the whole facility needs to be upgraded
Pros:

Breakfast was ok but not many options. Bed was comfortable.

Cons:

Facility and rooms need to be upgraded. Door outside to balcony in our room had spaces around it.

2026-10-29 • via Nuitee
Z
Zachary • family_with_children • us
4
Pros:

Location. Staff super nice

Cons:

Elevator broke. Years long broke..

2026-10-29 • via Nuitee
R
Randy • solo_traveller • us
9
Great
Pros:

Locale

Cons:

🤷🏼

2026-10-29 • via Nuitee
W
Willie • couple • us
8
We had issues with another hotel and had to change quickly, this hotel was amazing getting us in so quickly
Pros:

The staff was great and the room was comfortable

Cons:

The elevator was not working

2026-10-29 • via Nuitee
A
Amy • family_with_children • us
10
2026-10-28 • via Nuitee
C
Calvin • couple • us
5
Pros:

Location

Cons:

No elevator
No hot water
No television

2026-10-27 • via Nuitee
S
Susan • family_with_children • us
8
Pros:

Location is great within walking distance to the strip

Cons:

Elevator is broken, so if you planning on staying awhile I would suggest a lower floor and packing light

2026-10-26 • via Nuitee
C
Cindy • couple • us
10
2026-10-26 • via Nuitee
J
James • family_with_children • us
7
2026-10-26 • via Nuitee
S
Sungmin • family_with_children • us
1
2026-10-26 • via Nuitee
J
June • couple • us
8
Great location and price
Pros:

The location and price

Cons:

Light coming through the window

2026-10-25 • via Nuitee
J
Jimmie • solo_traveller • us
1
Add was miss leading time to replace this unit
Pros:

Nothing

Cons:

Too old needs to be torn down. Cracks in the doors up to 1 inch not safe first room toilet ran continuously

2026-10-25 • via Nuitee
M
Morley • family_with_children • us
1
Don't think we go back
Pros:

Location was great

Cons:

Room had mold in the shower sink was cracked

2026-10-24 • via Nuitee
E
Everett • couple • us
3
Will not stay there again.
Pros:

Location.

Cons:

Room was dimly lit. Tv was very small. No chairs. Made requests that went unanswered. Asked for extra coffee for the room and was told to get it at breakfast.

2026-10-22 • via Nuitee
R
Ryan • family_with_children • us
7
Pros:

It was close to town

Cons:

The indoor pool should have been heated. You advertise having an indoor pool, but the pool is cold as the temperature outside.

2026-10-22 • via Nuitee
K
kellie • couple • us
1
2026-10-22 • via Nuitee
B
Belinda • family_with_children • us
1
HORRIBLE DONT STAY
Pros:

The location was nice

Cons:

The rooms was awful , the pool area is unsafe with no lights at night and the water to cold to enjoy for an “indoor” pool it was NOT HEATED at all , no towels had to keep going to front after maids left to get more towels they would only leave one and didn’t refill toilet paper , staff was rude like you was wasting their time from them being on phone , NOT WORTH IT.

2026-10-22 • via Nuitee