The David Citadel Jerusalem

מלון יוקרה אמיתי !
שירות ברמה הגבוהה ביותר, חניה מסודרת, מרחק הליכה של 2 דק מממילא וארוחת בוקר מהטובות שראיתי.
מומלץ במיוחד למשפחות בגלל הבריכה החיצונית הגדולה והיפה.
לא זול בכלל אבל שווה כל שקל.

TRES BIEN

נקי

I want this to say that the Concierge team is above and beyond! Ilan was great and Ori is the best, he just helped me with every single thing I needed with a smile in his face and very quick actions and answers. Thank you so much everybody. I will never forget.

Unfortunately terrible terrible experience
I have never yet written a review
I have always been happy at the hotels I have chosen I travel alot - I had a suite on floor 7- room smelled like a sewer all nite (spent 2 days there paying premium prices ) housekeeping was a disaster -
There was old food in fridge leftover upon arrival - it stayed there till I left -
Requested blanket never received
Finally a towel arrived instead with attitude and eyes rolling
No one ever checked to ask how is it going
Half eaten apple was left there for 2 days
Shower always overflowed to floor through the door I came very close to a complete slide in bathroom floor

We always stay at the David citadel hotel when we travel to israel. The service is next level. Extremely kid friendly, at breakfast the service staff have patience with all my kids request. They have an amazing playroom that my kids love. The rooms are large and clean and modern. The front desk and management are amazing, especially Munir who always helps me out and takes care of myself and family. On this trip, our return flight got canceled and rebooked for the next day and Munir made sure we were able to keep our room and not have to change rooms and that everything would be comfortable while dealing with the airlines and getting everything rebooked so this was one less thing to worry about. There is a reason the david citadel is considered one of the best hotels in Jerusalem and my stay now showed why.

Location was excellent, rooms were comfortable and immaculate. The wait staff, especially Said were extremely attentive and nice!

Position
Size of rooms
Amenities

This was my 4th year staying at the beautiful David Citadel and I always look forward it. The hotel is perfect for walking to popular sites and shopping, as well. The Junior Suite has a beautiful view of the Old City and the breakfast is delicious with so many varieties of foods. The concierge with Ilan and Ori is always a pleasure. They are so kind and helpful ready to assist me with making reservations or any other needs I may have.
Overall, the David Citadel is a wonderful hotel.

Said is the man!!! A great server and person!

Another lovely stay. Said makes a wonderful cortado. Jerusalem is the OG of OGs. Like no place on earth.

The room the pool

This was our 3rd stay and we continue to love this hotel. Easy luxury. Well maintained facilities, very helpful staff, very family friendly. The pool in the summer is a highlight. Plenty of shade and an amazing view of the old city while swimming in a large pool with a weekend cafe that serves the most delicious watermelon and popsicles (and an entire meat menu). There is also a kids' playroom with very nice attendants that take the time to make sure the kids have what they need to enjoy their play including lots of crayons and colored pencils for coloring/drawing, setting up the playstation, and getting us extra foosball balls when needed. The rooms are nicely appointed and the room attendants were always fast to bring extra towels or waters or whatever else we asked for. The large Israeli breakfast is exactly what you'd hope it would be and the waitstaff always makes sure you have your coffee and a chocolate milk for the kids. We have had the same waiter, Said, each time we come. He is warm and helpful with the kids and we make a point to look for him when we are there. Asal at the front desk was very helpful over multiple requests dealing with our multiple reservations. Overall this is a wonderful hotel that cares for their guests and we look forward to our next stay.

Breakfast with Said every morning was amazing he took care of us!

tout en generale propreté personnels agréable petit déjeuner copieux chambre agreable

Best service ever. Sit at a table where Mr Said is serving you. He will take care of you for all your needs and with a smile and even go the extra mile. Huge thank you to Said for making our stay more enjoyable and so relaxing.

just got back from staying a week at the David Citadel in Jerusalem
we have stayed here many many times and it is our ONLY hotel where we would stay
the view from the room of the old city is breathtaking
the breakfast has the most variety that i have ever seen
but above all the staff at this hotel are the most pleasant and accomodating you will ever find
A SPECIAL SJOUT OUT TO THE GENERAL MANAGER MR. HADAD WHO GREETS EVERYONE WITH A SMILE AND EVERY GUEST IS MADE TO FEEL THAT HE THE MOST IMPORTANT GUEST
THANK YOU

JOSEPH AND JUDITH SCHWARTZ
BROOKLYN NEW YORK

Wonderful spa experience
The original appointment didn't work out
A new afternoon appointment happened
The therapist was new and worked intentionally to please me
Thank you