Hampton Inn & Suites South Park at Phillips Place

Hotels
•
Hampton Inn
9.1 (713 reviews)
6700 Phillips Place Court , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free beach shuttle
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Location and upscale hotel
Friendly and helpful staff
Cons:
Issues with room cleanliness
Breakfast quality inconsistencies

Categories

Cleanliness
8.49
While many rooms were reported clean, issues such as dog pee and complaints about wrinkled sheets indicate some inconsistencies.
Service
9.96
Staff were frequently described as friendly, helpful, and accommodating across multiple reviews.
Location
9.5
Reviewers praised the location for being near shopping, restaurants, and attractions.
Room Quality
8.95
Most guests found the room spacious and comfortable, though there were mentions of issues like poor TV service.
Amenities
8.98
Amenities received mixed feedback, with positive notes on the breakfast variety, but some complaints on service and cleanliness of facilities.
Value for Money
8.44
Concerns about fluctuating prices and the lack of daily cleaning service raised doubts about the overall value.
Food and Beverage
8.49
Breakfast was appreciated by many for variety, but some found it lacking quality on certain items.
Overall Experience
9.96
Generally, guests had wonderful stays, enjoying various aspects of the hotel, contributing to a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:16

Property Description

Luxurious Amenities

Hampton Inn & Suites-South Park at Phillips Place offers a range of luxurious amenities for guests to enjoy. From a complimentary hot breakfast to a refreshing pool and well-equipped fitness center, every need is catered to with style and comfort.

Comfortable Rooms

The rooms at this hotel are designed for ultimate comfort and convenience. Guests can unwind in front of a flat-screen TV with cable channels, and make use of the provided refrigerator, coffee maker, and microwave. Select suites even feature separate furnished living areas for added space and relaxation.

Convenient Location

Located just a short drive from Bank of America Stadium and the SouthPark shopping center, this hotel offers a convenient base for exploring the city. With complimentary WiFi, a business center, and meeting space available, it's the perfect choice for both leisure and business travelers alike.

Experience luxury and convenience at Hampton Inn & Suites-South Park at Phillips Place. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests under 21 years old are not allowed to book the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 713 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.96
J
Judy • solo_traveller • us
10
Great
Pros:

Clean and very comfortable

Cons:

Not a thing

2026-06-16 • via Nuitee
T
Terri • couple • us
10
Excellent in all areas!
Pros:

The decor, quality of furniture, location, and staff.

2026-06-14 • via Nuitee
M
Meghan • family_with_children • us
10
Staff was so helpful!!
Pros:

Very clean, in a great location

2026-06-14 • via Nuitee
M
M • solo_traveller • us
10
My stay was soothing, pleasant and a blessing!
Pros:

It was lovely . My room overlooked the pool and a big magnolia tree. The veranda was nice too. Nice soft blues

Cons:

Can’t think of a thing

2026-06-13 • via Nuitee
J
Jennifer • couple • us
10
Fantastic hotel, staff and location
Pros:

Great location and staff is very friendly

Cons:

Nothing

2026-06-07 • via Nuitee
S
Sarah • solo_traveller • nz
9
Lovely stay here in Southpark, Charlotte
Pros:

Loved the bedroom suite and amazing jet bath. Was really relaxing and the desk space for my husband to work on eabs the office chair was comfortable. Loved the mini fridge and fireplace in the lounge area. The Receptionist lady was lovely and made things right with my husband after a few hiccups along the way. Overall everything was clean and tidy including the bedroom suite and hotel. Fantastic location and the big fountain outside is beautiful.

Cons:

You had to pay for parking and we appreciate the breakfast included in our stay. However it needed a little more improvement like extra fruits and bread.

2026-06-02 • via Nuitee
L
Lindsay • solo_traveller • us
8
2026-05-25 • via Nuitee
O
Olivia • solo_traveller • us
10
2026-05-21 • via Nuitee
A
Alex • solo_traveller • us
8
Pros:

Beautiful, nice place.

Cons:

There is insufficient parking, and you have to find a place on the street quite a walk from the hotel.

2026-05-17 • via Nuitee
L
LeVal • solo_traveller • us
10
2026-05-13 • via Nuitee
S
Samuel • solo_traveller • us
9
Pros:

Hotel was great

Cons:

N/A

2026-05-05 • via Nuitee
M
McCall • couple • us
8
2026-05-02 • via Nuitee
B
Brad • solo_traveller • us
10
Cons:

Breakfast wasn't the best. Did not offer orange juice

2026-04-25 • via Nuitee
S
Sullivan • couple • us
8
Cons:

The room needed a new bed

2026-04-21 • via Nuitee
B
barbara • extended_group • us
10
Met our needs
Pros:

Spacious, outdoor seating area, liked the living room area separate from bedroom . Liked restaurant options in short walk

Cons:

Has windows covered in plastic due to painting

2026-04-20 • via Nuitee
J
John • couple • us
10
2026-04-18 • via Nuitee
B
Bridget • family_with_children • us
5
We made the best of it.
Pros:

Breakfast was great.
Area was safe and hotel very welcoming to the eye.
Valet was offered

Cons:

First of all, I already sent a message to this website explaining my stay with no response.
My suite that was booked was not upheld at all by this hotel! Lady at the desk blamed Booking.com for the mix up and did not waver at all. No smile, no Im sorry. NOTHING! My husband, myself and my Grandson made due. We arrived on time, and nothing was offered to help us except the very unfriendliness of Lady behind the desk giving no explanation except booking.com should not have offered us a suite. Which we needed! ( King bedroom separate from a living space with pull out couch etc. ) The hotel staff acted like me asking for a roll away was an insult. The roll away was so huge and all the bedding that came with it took up an enormous amount of space and it was only rolled to the entrance door. My husband and myself do not get away often at all and it was disappointing to hear that this was booking.com's fault and not the hotel. I sent a similar response right after my stay and received an email it was received. Still no response.

2026-04-16 • via Nuitee
K
Kenneth • couple • us
6
Pros:

Close to a lot of areas.

Cons:

The staff seemed to want to be somewhere else.

2026-04-16 • via Nuitee
R
Richard • solo_traveller • us
10
Great!
Pros:

This is our go to place for stay in Charlotte, food, shopping, all in one area

Cons:

Billing issue with the front desk

2026-04-14 • via Nuitee
J
Judy • couple • us
8
Good experience
Pros:

Location good. Breakfast ok

2026-04-10 • via Nuitee