Hampton Inn & Suites South Park at Phillips Place

Hotels
•
Hampton Inn
9 (581 reviews)
6700 Phillips Place Court , Charlotte , US
+1 704-319-5700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Very clean rooms and property (multiple mentions)
Excellent location — attached to upscale plaza, walkable to shops and dining
Comfortable, spacious rooms and beds
Consistently good complimentary breakfast
Helpful and hospitable front desk staff (specific praise for staff member)
Cons:
Occasional unfriendly staff reports
Dirty jacuzzi reported by at least one guest
Serious isolated incidents: vehicle vandalism/break-ins reported
Unexpected/controversial charge to a guest's card ($250) affecting value perception
Breakfast selection could be broader (specific items like oatmeal noted)

Categories

Cleanliness
9.2
Multiple guests repeatedly described the hotel and rooms as very clean, modern and well maintained; one guest reported a dirty jacuzzi which lowers a perfect score slightly.
Service
9
Generally praised — several mentions of helpful, hospitable front desk staff (named staff praised); a small number of comments noted unfriendly staff, but service was overall positive and welcoming.
Location
9.5
Consistently highlighted as excellent — attached to an upscale outdoor plaza, walkable to shopping and dining, convenient for South Park; traffic outside noted as expected for the area.
Room Quality
9.3
Rooms described as large, modern, comfortable with very comfortable beds and spacious layouts; guests wished they could have stayed longer, indicating strong room satisfaction.
Amenities
8.2
Amenities are generally good (jacuzzi noted), but there are specific negative reports — notably a very dirty jacuzzi for one guest and limited mention of other amenities, reducing the score.
Value for Money
8.6
Most guests felt the stay was worth it given cleanliness and location, but a few serious value concerns (unexpected $250 charge for room items, vehicle break-ins, and a hacked-card report tied to reservations) lower perceived value.
Food and Beverage
9
Breakfast repeatedly described as good and a highlight for many guests, though several suggested improvements (better selection; oatmeal could be improved).
Overall Experience
9.2
Majority of reviews express strong satisfaction and intent to return; overall very positive property impression with a few isolated negative incidents that keep the score slightly below perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Amenities

Hampton Inn & Suites-South Park at Phillips Place offers a range of luxurious amenities for guests to enjoy. From a complimentary hot breakfast to a refreshing pool and well-equipped fitness center, every need is catered to with style and comfort.

Comfortable Rooms

The rooms at this hotel are designed for ultimate comfort and convenience. Guests can unwind in front of a flat-screen TV with cable channels, and make use of the provided refrigerator, coffee maker, and microwave. Select suites even feature separate furnished living areas for added space and relaxation.

Convenient Location

Located just a short drive from Bank of America Stadium and the SouthPark shopping center, this hotel offers a convenient base for exploring the city. With complimentary WiFi, a business center, and meeting space available, it's the perfect choice for both leisure and business travelers alike.

Experience luxury and convenience at Hampton Inn & Suites-South Park at Phillips Place. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests under 21 years old are not allowed to book the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 581 reviews
Cleanliness: 9.2
Service: 9
Location: 9.5
Room Quality: 9.3
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.2
J
Janice • couple • us
10
The property and rooms were very nice and would-recommend to anyone looking to stay in the South Park area.
Pros:

Convenient to everything, clean, and comfortable stay.

Cons:

Everything was great, no complaints

2026-10-22 • via Nuitee
H
Hubert • couple • us
9
Very nice day in the middle of Charlotte.
Pros:

The property is in a great location and adjacent to an upscale shopping and dining area.

Cons:

All of the breakfast was nice. It did not have the selection that I expected.

2026-10-14 • via Nuitee
J
John • couple • us
10
2026-10-11 • via Nuitee
R
Russ • solo_traveller • us
8
2026-10-10 • via Nuitee
H
Harold • couple • us
10
Pros:

Nicest Hampton Inn I’ve ever stayed at
Large room, comfortable beds, good breakfast

Cons:

Was all good

2026-10-09 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-09-19 • via Nuitee
W
William • couple • us
10
Outstanding
2026-09-18 • via Nuitee
B
Bridget • couple • us
9
Enjoyed our stay
Pros:

Very clean, Lady at desk was super helpful and overly nice. Breakfast was a hit. This was a second stay there. This was a much better experience.

Cons:

.

2026-09-16 • via Nuitee
L
Lee • couple • us
8
The hotel is very pretty very clean. The complementary breakfast was great.
Pros:

Everything was very nice except the view from our window was not happy with that but we only stayed one night so it was OK

Cons:

I would say the only thing we didn’t like was the view from our room

2026-09-14 • via Nuitee
J
John • couple • us
10
2026-09-13 • via Nuitee
K
Kennedy • solo_traveller • us
1
Cons:

My vehicle along with other patrons vehicles was vandalized and broken into and window busted out.

2026-09-10 • via Nuitee
A
Amanda Yelton • solo_traveller • us
10
Pros:

Everything

2026-09-03 • via Nuitee
A
Al • couple • us
10
We’ve been there several times to visit the South Park area and will definitely be back again!
Pros:

Clean and comfortable. Close to my destination. Great breakfast.

Cons:

Nothing

2026-08-31 • via Nuitee
A
Alyson • couple • us
8
Nice jacuzzi
Pros:

The room was clean, and we really enjoyed the jacuzzi.

Cons:

The staff was not friendly at all.

2026-08-29 • via Nuitee
T
Tanesha • solo_traveller • us
10
Pros:

Everything was good.

Cons:

That my stay was too short.

2026-08-24 • via Nuitee
T
Travis • couple • us
9
Pros:

Upscale property! Nice location! You can walk to shop.

Cons:

The traffic outside was a bit rough, but it is expected with the location.

2026-08-12 • via Nuitee
L
Lilian • couple • us
10
2026-08-05 • via Nuitee
K
Khadijat • couple • us
10
Very nice and clean hotel
Pros:

Very clean, modern and spacious rooms. I enjoyed my short stay.

Cons:

Nothing but breakfast could be better.

2026-08-03 • via Nuitee
C
Cathy • couple • us
10
Loved the room. The bed was so comfortable. If I am back in the area I’ll stay there!
Pros:

The hotel and room were very neat and clean. Location was perfect. Wish we could have stayed longer and taken advantage of the shopping close by.

2026-08-02 • via Nuitee
T
Tanner • couple • us
9
2026-07-25 • via Nuitee