Hampton Inn Denver-International Airport

Hi! My flight was delayed from LA and I lost my connection flight to Europe. I got a voucher to this hotel, check-in was after 10pm, I was very tired. I asked for a possible late check-out, the answer was “try tomorrow “. I asked about breakfast , so they provide it only till 9 am. I said I was so tired, would not even get up at that hour. The answer was : “then nothing”. They gave me the key to the room 204, I open the door - the pillows were on the table, the blanket on the chair, place was so filthy, I had to go back to the lobby and said: “you gave me the room that was not even done. I want a clean room and late check-out. “The African-American receptionist said very rude, that the check- out was at 12. No apology for the offered filthy room. I would never stay at a place like Hampton Inn if it was not the emergency. Very bad experience

The Hilton Computer system was down when we arrived at 4:30pm. There were several customers waiting to check in. The staff (especially Gabby at the check-in desk) was quietly, calmly, patiently and kindly dealing with unhappy customers. Staff advised we would be escorted to our rooms so we could settle in, and then we would be notified when the computer was up and room keys would be provided when check-in was completed. Kudos to the wonderful staff for their innovative solutions to an awkward problem. It's the customer-centric approach to difficult problems that make staying at the Hampton Inn a pleasure and keep us coming back. Thank you to a wonderful staff.

La cama estaba espectacular

The breakfast was excellent. Very clean rooms. Very competitive prices

Only typical

Chose for location to DIA. Very convenient to the Parking Spot where we leave our car.

Check in staff was friendly and helpful. we got in late so we bought frozen food and microwaved it for a quick meal which was helpful. Mattress was very comfortable. Took a while to get warm water in the shower but it was late so it was understandable. Shuttle service was very helpful and friendly.

Great helpful staff. Good breakfast.

I was on business and my flight was stuck in Denver. My company booked this hotel for me. It was $160 a night. When I arrived, the place was under construction. And in your way under construction. Dirty elevator, construction dust and particles on the carpet. In my room some floor molding was missing. The sink overflow had tape over it. It seemed like a lower than average hotel at the Hampton Inn Price. I would not recommend. Not up to Hilton Standards. The front desk staff were nice, no issue.

Newly renovated room was very nice.

Our flight left before breakfast.

Great location next to Moonlight Diner

Location, access to restaurant and airport shuttle were all good.

Horrible experience. They mentioned at check in the hotel was under going renovations, the noise wasn’t that bad that evening. The next day it sounded like they were using a jack hammer right above us and you could hear it through the entire hotel. We checked out and went to another hotel, and I should have demanded a refund for the entire stay not just the second night.

I don’t know how they expect people to stay there when it’s that noisy and the construction goes on until after 7pm, they should just be closed until they’re done renovating since the entire hotel is also a mess. Even if there wasn’t construction, the hotel is noticeably lower quality than every other Hampton Inn we’ve stayed at.