Hampton Inn Cleveland-Downtown

Hotels
•
Hampton Inn
8.4 (1890 reviews)
1460 East Ninth Street , Cleveland , us
+1 216-241-6600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Expensive parking
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.05
There were numerous mentions of filthy sheets and concerns about overall cleanliness.
Service
9.35
Staff were generally good, though front desk service was noted to be lacking in attentiveness.
Location
9.55
Located conveniently in downtown, walking distance to many attractions.
Room Quality
8.05
Rooms lacked basic amenities like a TV channel list and had issues with noise.
Amenities
7.55
Amenities such as parking are expensive, and some common amenities were missing.
Value for Money
7.55
Felt overpriced for the level of service and amenities provided.
Food and Beverage
8.05
Breakfast was reported as not exceptional and cleanliness in the food area was poor.
Overall Experience
9.05
Overall experiences varied, but several guests might not return due to issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:37

Property Description

Central Location:
Located in the heart of Cleveland city centre, guests have easy access to popular sites such as the Galleria Mall, the theatre district, and the Cleveland Convention Center.

Comfortable Accommodations:
Enjoy a restful night's sleep on the hotel's signature Cloud Nine beds, ensuring a comfortable stay during your visit to Cleveland.

Modern Amenities:
Benefit from free hot breakfast and complimentary wireless internet access, enhancing the overall experience at Hampton Inn Cleveland Downtown.

Experience the best of Cleveland with us - book your stay now at Hampton Inn Cleveland Downtown for a memorable and convenient visit to the city!

Important information:

Please note parking is by valet only. No over-sized vehicles are permitted.

Guests under the age of 21 can only check in with a parent or official guardian.

Children's cribs are available upon request.

Renovation work is done from 09:00 to 18:00 daily. The lobby, fitness center and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Guest Reviews

8.4
Based on 1890 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 9.05
B
Becky • extended_group • us
8
Pros:

Conveniently located for us.

2026-08-29 • via Nuitee
S
Sherry • solo_traveller • us
10
It was a fantastic stay
Pros:

Close to Huntington Bank Field
The hotel staff was great the room was perfect and a great view

Cons:

Everything

2026-08-29 • via Nuitee
J
jay • solo_traveller • us
10
Pros:

walking distance to Rock and Roll Hall of fame and lake.

2026-08-28 • via Nuitee
L
Lisa • couple • us
8
we would stay at this hotel again
Pros:

breakfast was good, someone did break the waffle machine for the mix but the staff got me some so that I could make a waffle.

Cons:

the eggs could of been warmer and the potatoes could have been browned more

2026-08-26 • via Nuitee
M
Morgan • couple • us
4
2026-08-25 • via Nuitee
M
Margaret • solo_traveller • us
7
Pros:

The staff was helpful regarding the option to store our bags and leave our vehicle in their valet area until 2pm, so we were able to visit the Rock and Roll HOF without moving our vehicle or worrying about our bags.

Cons:

Arrival was a bit chaotic. There wasn't a large enough area to pull our vehicle out of traffic, unload bags and give the valet employees keys to the car. Extenuating factors would be an early "rush hour" and a home baseball game at the nearby Cleveland Guardians stadium.

2026-08-24 • via Nuitee
K
Kazuki • solo_traveller • jp
9
Great.
Pros:

People at the front tried to help me relax and feel comfortable.

Cons:

Nothing in particular.

2026-08-24 • via Nuitee
S
SPIRIDON • solo_traveller • gr
1
2026-08-23 • via Nuitee
T
Tasha • solo_traveller • us
6
Pros:

The location was great.

Cons:

No pool

2026-08-23 • via Nuitee
R
Rock • couple • us
10
Excellent location
Pros:

Breakfast was nice. breakfast room was comfortable. Location was excellent. Short walk to R & R hall of fame and Progressive Field

Cons:

Everything was great.

2026-08-23 • via Nuitee
李猴儿 • couple • cn
10
Pros:

早餐很好，前台服务员很热情很专业，特别是爱笑的女孩很好，助人为乐，让我们老俩口很开心，看到她就像看到自己的女儿。

2026-08-22 • via Nuitee
J
Jenny • solo_traveller • us
8
2026-08-22 • via Nuitee
G
Greg • extended_group • us
9
Enjoyed our stay, front desk PM team high energey, breakfast attendant-good job.
Pros:

Great breakfast setup

Cons:

The vallet option needs some help

2026-08-21 • via Nuitee
H
Hepworth • couple • us
9
Very good and close to everything.
Pros:

Breakfast was average but the room was very nice.

Cons:

If they had onsite parking that would have been better then valet.

2026-08-20 • via Nuitee
N
Natalie • extended_group • us
7
2026-08-20 • via Nuitee
M
Martha • couple • us
7
2026-08-20 • via Nuitee
A
Aubree • couple • us
3
disappointing valet service
Cons:

the valet lost our car key and made us late to the triathalon race

2026-08-18 • via Nuitee
E
Elaine • extended_group • us
10
Pros:

Great staff!

2026-08-18 • via Nuitee
A
Amy • couple • us
10
Pros:

Clean and friendly

Cons:

Valet - only one person at check out time- hopefully management can put more staff on during these hours

2026-08-17 • via Nuitee
J
Julie • family_with_children • ca
9
Pros:

l'emplacement est super, pres de tout a pied. le personnel est vraiment gentil et serviable. l'hotel est propre et les chambres sont spacieuses.

Cons:

le lit divan n'etait pas tres confortable

2026-08-17 • via Nuitee