TownePlace Suites by Marriott Niagara Falls Canada

Hotels
•
TownePlace Suites by Marriott
8.6 (286 reviews)
4357 River Rd , Niagara Falls , ca

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with breakfast quality
Customer service mixed experiences

Categories

Cleanliness
8.18
Several reviews mentioned issues like hair found in the bathtub.
Service
8.95
Most reviews noted the friendliness of staff, though one review highlighted a negative experience.
Location
9.19
Described as a quiet location with easy access to attractions.
Room Quality
8.64
Rooms were noted as clean and comfortable with some positive remarks about renovations.
Amenities
8.47
Breakfast received mixed reviews with specific suggestions for improvement.
Value for Money
8.63
Perceived as worth the nightly rate, despite some concerns about payment options.
Food and Beverage
7.98
Breakfast quality received criticism while some specific items were praised.
Overall Experience
8.75
General consensus of positive reviews despite noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Scenic Riverside Location:
Located overlooking the picturesque Niagara River Gorge, Ramada by Wyndham Niagara Falls by the River offers a breathtaking backdrop for your stay.

Modern Amenities and Comfort:
Each guest room is equipped with essential amenities such as free WiFi, cable TV, coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Leisure and Business Facilities:
Guests can unwind and relax at the indoor pool or stay active at the gym. For business travelers, a business centre is available to cater to their professional needs.

Experience the beauty of Niagara Falls with a stay at Ramada by Wyndham Niagara Falls by the River. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 10 per day.

Location

Guest Reviews

8.6
Based on 286 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 7.98
Overall Experience: 8.75
M
Miloš Kofroň • solo_traveller • cz
8
Pros:

Ok

2026-06-20 • via Nuitee
M
Miloš Kofroň • solo_traveller • cz
8
Pros:

Ok

2026-06-20 • via Nuitee
T
Tomlinson • solo_traveller • ca
9
Pros:

The staff was very helpful and polite.
Breakfast in the morning was prepared well and the dining room was enjoyable to sit and eat. I like the new renovations especially the gym and the pool. Great for families with kids. 8 minutes drive from the falls but well worth the stay.

Cons:

The washrooms could be a little bigger but it works.

2026-06-18 • via Nuitee
P
Penny • couple • us
10
2026-06-17 • via Nuitee
K
Kenney • couple • gb
9
Very good stay
Pros:

Quiet retreat from the Falls.
Value for money.
Helpfulness of staff

Cons:

Nothing really.

2026-06-13 • via Nuitee
M
Mathew • solo_traveller • ca
10
Pros:

Wonderful front desk staff!

Cons:

Nothing

2026-06-12 • via Nuitee
D
Diana • couple • ae
10
Stay was super comfortable but breakfast was a total letdown
Pros:

Very clean

2026-06-11 • via Nuitee
B
benjamin • solo_traveller • il
9
2026-06-10 • via Nuitee
A
Andres • couple • us
10
Thank you for a delicious breakfast.
Pros:

Everything was well-maintained, and the staff was highly professional and courteous to us.

Cons:

Nah, everything was excellent.

2026-06-06 • via Nuitee
D
Daniel • couple • us
10
Pros:

Everything was great!

2026-06-05 • via Nuitee
J
Julius • solo_traveller • cm
10
2026-06-05 • via Nuitee
S
siddiqui • solo_traveller • ca
8
2026-06-03 • via Nuitee
B
Biola • solo_traveller • us
10
Pros:

Nothing to complain about. Close the "We Go" bus stations and attractions.

Cons:

I couldn't find anything to complain about.

2026-05-31 • via Nuitee
J
James • couple • us
9
Very good
2026-05-30 • via Nuitee
I
IA2017 • solo_traveller • es
9
Pros:

Parken ohne Probleme gegen Zusatzgebühr

2026-05-29 • via Nuitee
C
Chad • couple • ca
9
2026-05-23 • via Nuitee
P
Pauline • couple • gb
9
A great value for money stay to see the Falls
Pros:

Breakfast was simple but staff were very good at keeping everything stocked up and accommodating special requests e.g. gluten free bread, hot milk for porridge.
Location was brilliant as WEGO bus stops were right outside the hotel.

Cons:

Pool looked a bit cloudy.
Eggs at breakfast always overcooked.

2026-05-22 • via Nuitee
C
catherine • extended_group • gb
9
Stylish, well presented in a great location
Pros:

Kitchenette and newly modernised

Cons:

Plastic cutlery and breakfast set up was underwhelming. Car park should be free.

2026-05-20 • via Nuitee
D
Denise • family_with_children • ca
9
Très bien
Pros:

Très bien, avons reçu un bon service et bonne
nourriture.

2026-05-20 • via Nuitee
H
Herman J • solo_traveller • ca
9
Lacrosse team almost ruined my stay...
Pros:

The location was not in the heart of Niagara Falls downtown which made it a nice and quiet location to stay at.

Cons:

There were guests there that were being very belligerent as they were in the common area(bbq area). They were drinking, swearing at people and being obnoxiously loud.
Also during breakfast, these very same guests were being loud, rude and making comments to other guests about lining up for breakfast. Who did they think they were, they were not employees of this establishment and there were no signs stating "line starts here..."

2026-05-18 • via Nuitee