Moxy NYC East Village

Hotels
•
Moxy Hotels
8.4 (2473 reviews)
112 East 11th Street , New York , US
+1 212-288-6699

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent central location (near Union Square/subway)
Friendly and helpful staff (front desk praised)
Comfortable beds and generally clean rooms
Good public spaces and vibe (rooftop bar, gym, cafe, good coffee)
Cons:
Rooms very small with limited storage and odd layouts
Perceived poor value for money (price vs room size/amenities)
In-room amenities lacking (no fridge/kettle, occasional AC or cleaning issues)
Noise at night and at-street location can disturb sleep
Serious billing/service incidents for some guests (unexpected fees, deposit refund disputes)

Categories

Cleanliness
9.5
Multiple guests describe the property as exceptionally clean and well maintained; a few reports of missed room service/cleaning on individual days slightly temper this, but overall housekeeping is strong.
Service
9
Staff are frequently described as super friendly and helpful (front desk praised); however there are notable service failures for some guests (unexpected large smoking fee charged, deposit not refunded, inconsistent housekeeping), so the generally strong service is marred by rare but serious incidents.
Location
10
Location is consistently praised across reviews (easy access to subway/Union Square, central, walkable to many parts of the city); vibrant area mentioned repeatedly despite some street-level roughness and noise at night.
Room Quality
7
Rooms are repeatedly described as very small with limited storage, odd furniture/layout and minimal in-room amenities; however beds are frequently called very comfortable and design is appreciated, so quality is mixed.
Amenities
7.5
Property offers desirable public amenities (rooftop bar/cantina, gym, cafe, good coffee) but in-room amenities are limited (no fridge/kettle, no bottled water provided, occasional AC problems and missing replenishments), producing a middling amenities score.
Value for Money
6
Multiple guests call the hotel overpriced for the small room size and limited in-room amenities; several explicitly say it isn't worth the high rates charged.
Food and Beverage
9.2
Rooftop cantina and bar are praised and the on-site coffee is noted as very good; breakfast offerings are basic or not included, but the F&B outlets are a clear positive for many guests.
Overall Experience
9
Overall sentiment is positive due to location, vibe, comfortable beds and friendly staff, though noise, small rooms, sporadic housekeeping lapses and a few severe billing/service issues affect some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Modern Accommodations
Experience the vibrant city of New York from the stylish Moxy NYC East Village. Enjoy comfortable rooms equipped with the latest amenities including flat-screen TVs, free Wi-Fi, and a safety deposit box.

Convenient Facilities
Make the most of your stay with access to free bikes, a fitness centre, and a shared lounge. Indulge in American and Mediterranean cuisine at the on-site restaurant, or unwind with a cocktail at the bar.

Prime Location
Located near NYU and popular landmarks like Bloomingdales and the Flatiron Building, Moxy NYC East Village offers easy access to the best of the city. Book now to experience the perfect blend of luxury and convenience during your stay in New York.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Video

Guest Reviews

8.4
Based on 2473 reviews
Cleanliness: 9.5
Service: 9
Location: 10
Room Quality: 7
Amenities: 7.5
Value for Money: 6
Food and Beverage: 9.2
Overall Experience: 9
C
Cate • extended_group • au
10
2026-10-31 • via Nuitee
L
Lucy • family_with_children • gb
8
Great place, super modern and great location. Beds exceptionally comfortable and place exceptionally clean with very fri
Pros:

Easy access to subway / union square, vibrant area. Staff super friendly and helpful. Rooms are compact but well designed, beds extremely comfortable!

Cons:

Street hotel located on is a little rougher. ( but still felt safe) interior hotel hasn’t many windows and decor slightly nuclear bunker like! We arrived sat night and was very busy with bar upstairs… bit like arriving at clubbing venue! Very modern and served us as a family with exception that we were not allowed to take kids ( 18,16, 12 years) up to the amazing rooftop bar space. ( licensing law)

2026-10-29 • via Nuitee
D
DONG HWAN • family_with_children • gt
8
2026-10-27 • via Nuitee
V
Vincent • couple • us
5
2026-10-25 • via Nuitee
D
dean • couple • bm
4
Feels like a glammed up student halls of residence
Pros:

The location

Cons:

The rooms are very disappointing. Very small, no storage/wardrobes, no amenities like a fridge or kettle, no room service and cheap bedding. The four poster bed and odd furniture doesn’t work in a room this small and the lighting system is bizarre, lots of switches to figure out!

2026-10-22 • via Nuitee
M
mauricio • couple • ar
7
Me cobraron 120 dólares de destiny fee y la reserva pagada decía que no debía pagar nada
Pros:

El lobby

Cons:

La habitación muy chica difícil ingresar a la cama

2026-10-17 • via Nuitee
M
Matthew • couple • us
10
2026-10-16 • via Nuitee
A
Alexandra • solo_traveller • at
1
Pros:

Die zentrale Lage war super toll und die Zimmer sind sehr cool

Cons:

Bei meiner Ankunft zu Hause habe ich festgestellt, dass mir Moxy EastVillage ohne vorherige Rücksprache mit mir 500 USD Fee abgebucht hat, weil ihr Smoking-Monitoring anscheinend in meinem Zimmer Rauch festgestellt hat - ich bin aber seit meiner Geburt überzeugter Nicht-Raucher! Nun streite ich seit gestern bezüglich der Rückzahlung und auch mein Deposit, welches bei meiner Ankunft auf meiner Kreditkarte belastet wurde, habe ich bisher noch nicht rückerstattet bekommen - ich bin diesbezüglich EXTREM verärgert - eine solche Erfahrung habe ich noch nie gemacht und ich reise wirklich sehr viel! Ich wurde nicht einmal beim Checkout auf das angebliche Problem angesprochen - das Fee wurde einfach abgebucht, nicht einmal einen Bericht habe ich dazu bekommen

2026-10-12 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-10-11 • via Nuitee
S
Sacha • couple • gb
8
Nice stay but small room for price!
Pros:

The location was great and so were the facilities: gym, bar & cafe

Cons:

I think it’s overpriced for the size of the room. Definitely not worth the cost as the location is not THAT upper class that it warrants that price

2026-10-10 • via Nuitee
J
Jae • family_with_children • us
6
2026-10-08 • via Nuitee
E
Emmanuelle • couple • il
5
2026-10-08 • via Nuitee
E
Ellen • couple • se
8
Pros:

Trevligt hotell, fint designat rum, skön säng, gratis kaffe. Bra läge med gångavstånd till många delar av staden.

Cons:

Ljudmässigt mycket stökigt varje natt mellan kl 03 och 04, troligtvis på grund av läget mittemot konsertlokalen Webster Hall. Tutande bilar som omöjliggjorde nattsömnen.

2026-10-07 • via Nuitee
M
Metin • family_with_children • tr
2
2026-09-19 • via Nuitee
R
Rahul • couple • in
9
2026-09-18 • via Nuitee
L
Leda • family_with_children • ar
8
El Moxy es muy cómodo para cualquier tipo de visita a NY .
Pros:

Es mi segunda vez en el Moxy y lo vuelvo a elegir por su ubicación y comodidad. El desayuno no esta incluido pero el café que se puede adquirir es muy bueno. La cantina en la Rooftop es muy linda. El personal del front desk siempre es muy atento.

Cons:

La habitación podría contar con mas amenities y algunas comodidades adicionales. El estar de abajo debería tener mas luz, es muy lúgubre.

2026-09-17 • via Nuitee
L
Lirya • couple • id
6
Pros:

Cups not replenished, Ac broken (even though was given 50% discount after that), room a day was not cleaned. No fridge, no water kettle, no water provided.

2026-09-15 • via Nuitee
V
Victoria • couple • us
8
Pros:

Liked the vibe and decor in common areas. Liked the free coffee and basic breakfast options. Bed was comfy and room well appointed. Great location.

Cons:

We stayed 3 nights and never got any service in the room for towels or making the bed, etc. We would be gone ALL Day from 9am-4pm and then two minutes after we got back to our room they would knock. Never came back. For almost $700 a night, that kind of sucks. Also, the outside noise was pretty loud at night, even on the 8th floor. We got used to it though.

2026-09-15 • via Nuitee
M
Martha • couple • de
8
Pros:

The Location and the personal very friendly

Cons:

The rooms are super Small and the bed as weell even for 2 people.

2026-09-15 • via Nuitee
S
Sarah • family_with_children • de
9
Insgesamt war alles prima!
Pros:

Einrichtung der stummer. Viele Möglichkeiten zum Organisieren von Kleidung etc.

Cons:

Es war sehr dreckig an der Seite des Bettes und sogar noch Müll von vorigen Gästen

2026-09-14 • via Nuitee