Best Western Plus Panama City Hotel

Hotels
•
Best Western Plus
7.9 (508 reviews)
2338 Mercedes Ave , Panama City , us
+18502158118

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast variety
Comfortable beds
Decent coffee amenities
Cons:
Cleanliness issues
Unpleasant odors in rooms
Inconsistent service at front desk

Categories

Cleanliness
5.36
Multiple mentions of cleanliness issues, including hair in the bathroom and roaches.
Service
8.33
Staff were mentioned as kind and helpful, though some issues with front desk service noted.
Location
8.87
Location was generally mentioned positively with ease of navigation.
Room Quality
6.82
Mixed reviews due to cleanliness concerns and occasional unpleasant odors.
Amenities
8.85
Various amenities were appreciated, including a good coffee machine and breakfast options.
Value for Money
8.31
Reported good value for the price with many features highly rated.
Food and Beverage
8.86
Breakfast received numerous positive comments regarding variety and quality.
Overall Experience
7.83
Experience varied with notable positives despite multiple negatives regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:33

Property Description

Outdoor Pool and Breakfast
The hotel boasts an inviting outdoor pool where guests can unwind and soak up the sun. Start your day right with a complimentary daily breakfast to fuel your adventures in Panama City.

Business Centre and Free Wi-Fi
Stay connected and productive with the convenience of a business centre and complimentary Wi-Fi throughout the property. Ideal for business travelers or guests needing to catch up on work.

Fitness Centre and Guest Laundry
Maintain your workout routine at the on-site fitness centre or freshen up your wardrobe with the guest laundry facilities. Enjoy a hassle-free stay with these added amenities.

Experience comfort and convenience at Best Western Plus Panama City Hotel. Book now to secure your stay and explore nearby attractions like Panama City Beach and Panama Country Club.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 25 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 508 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 7.83
K
King • solo_traveller • us
6
Besides the smell it was okay.
Pros:

It was convenient

Cons:

It smelled very bad. All they did was give air freshener. I feel they could have done a better job accommodating.

2026-06-29 • via Nuitee
T
Tajuania • solo_traveller • us
10
Great overnight stay
Pros:

Everything was great! No complaints for overnight stay

Cons:

N/A

2026-06-28 • via Nuitee
W
webb • solo_traveller • us
10
2026-06-25 • via Nuitee
G
Gwendolyn • family_with_children • us
6
Pros:

Close to restaurant, shopping and family

Cons:

The carpet was dirty and the room and hallways were smelling like dog. The vent in the bathroom was dirty, black dust could be seen. No grab bars, tub slippery.
The mattress slipped off platform under mattress.

2026-06-24 • via Nuitee
B
Brandy • solo_traveller • us
1
2026-06-22 • via Nuitee
M
Miguel • couple • us
9
Vacaciones
Pros:

Buen servicio

2026-06-22 • via Nuitee
K
Karla • couple • us
7
Pros:

Our room was great. The bed was very comfortable. However, the advertised wonderful breakfast was anything but wonderful. The food was the same every day, no variety. The tater tots were hard, as if left over from the previous morning. The attendant said she was having trouble getting shipments. I've had much netter breakfasts in other hotels.

Cons:

The breakfast.

2026-06-16 • via Nuitee
K
Kevin • family_with_children • fr
9
Pros:

Le petit déjeuné, la propreté, l'équipement.

2026-06-16 • via Nuitee
D
Darrell • couple • us
10
2026-06-15 • via Nuitee
M
Mandi • family_with_children • us
3
2026-06-13 • via Nuitee
J
Jose Marcelo • couple • br
7
2026-06-12 • via Nuitee
P
pirela • solo_traveller • us
9
Pros:

Excelente estadía..muy buena atención

2026-06-06 • via Nuitee
C
Christy • solo_traveller • us
6
2026-06-06 • via Nuitee
I
Ivan • solo_traveller • us
8
2026-06-03 • via Nuitee
S
Selena • couple • us
10
We were celebrating our 29th wedding anniversary. The We really enjoyed my stay
Pros:

Professional staff, store locations were near

Cons:

Everything was fine

2026-06-03 • via Nuitee
G
Geneva • family_with_children • us
5
2026-05-31 • via Nuitee
M
Mable • solo_traveller • us
5
Just wish it was cleaner in the room so we could’ve slept comfortably
Pros:

Convenient, fast check in

Cons:

Bed was filthy, had to ask for a new blanket soon as we got in. Mattress was flipped upside down, hard part for us to sleep on.

2026-05-31 • via Nuitee
C
Crystal • couple • us
1
2026-05-28 • via Nuitee
D
Denise • couple • us
1
Floors will turn your feet black and sticky. No plates available for breakfast. No sugar for coffee. Elevator that somet
Pros:

The location was good.

Cons:

Elevator only worked when it wanted to. Floors in the rooms are filthy! Rooms are extra musty.

2026-05-24 • via Nuitee
• couple • us
7
Pros:

Breakfast was ok, nice to have something warm with protein. Very clean breakfast area and food was plentiful. Staff was very nice.

Cons:

Refrigerator was cool not cold; shampoo and conditioner bottles were empty though we did have 1 tiny bottle of each.

2026-05-23 • via Nuitee