Holiday Inn Express & Suites - Olathe West by IHG

Hotels
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Holiday Inn Express
9.1 (207 reviews)
10360 S. Ridgeview Road , Olathe , US
+1 913-541-9999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds / excellent mattresses
Great breakfast
Helpful / friendly staff
Coffee available all day / free breakfast
Cons:
Overbooked reservation / canceled room
Location somewhat remote with limited nearby dining/shopping
No water in room for coffee (reported)
Slightly noisy A/C in one room
Limited/obstructed view from some windows (awning)

Categories

Cleanliness
9.6
Multiple reviews consistently praise cleanliness: 'Very clean', 'clean facilities', 'Very nice, clean, tidy and maintained hotel.'
Service
8.2
Staff described as 'very friendly' and 'helpful' with quick check-in, but a serious service failure (overbooked room / canceled reservation) reduced the rating.
Location
8.7
Mixed mentions: convenient/acceptable location for some, but noted as 'a little bit remote' and isolated for others; acceptable if you have a car.
Room Quality
9.4
Rooms receive strong praise for beds and bedding: 'beds were so comfortable', 'excellent mattresses, pillows and sheets'; minor view/awning comment noted.
Amenities
9.2
Good amenities highlighted: breakfast, coffee available all day; minor negatives include no water in one room for coffee and a slightly noisy A/C.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9.3
Breakfast repeatedly described as great and a clear pro; coffee available all day appreciated.
Overall Experience
9.3
Generally very positive stays (clean, comfortable beds, good breakfast, helpful staff) but one significant negative experience (overbooking/cancelled room) tempers the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location & Modern Comforts

Located in Olathe, Holiday Inn Express & Suites - Olathe West offers easy access to top attractions like the National World War I Museum and Kansas City Convention Center. Enjoy complimentary WiFi during your stay and make use of the indoor pool and fitness center for relaxation and exercise. With a 24-hour front desk, convenience is at your fingertips.

Nearby City Highlights

Explore Union Station Kansas City and Sprint Center, both just 30 km away from the hotel. Immerse yourself in the city's vibrant culture and entertainment options, all within reach from your comfortable accommodation.

Effortless Travel Experience

Conveniently situated 57 km from Kansas City International Airport, Holiday Inn Express & Suites - Olathe West ensures a seamless travel experience for guests. Book now to enjoy a blend of convenience and modern comforts.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

9.1
Based on 207 reviews
Cleanliness: 9.6
Service: 8.2
Location: 8.7
Room Quality: 9.4
Amenities: 9.2
Value for Money: 9.1
Food and Beverage: 9.3
Overall Experience: 9.3
N
Neel • solo_traveller • us
10
2026-10-28 • via Nuitee
B
BRAD • extended_group • us
1
Cons:

Overbooked the rooms and they canceled my room which left us scrambling fro find a room. It was a joke

2026-10-20 • via Nuitee
A
Allan • family_with_children • us
10
2026-10-19 • via Nuitee
S
SaBrea • extended_group • us
10
Really enjoyed my stay
Pros:

Checking in was quick and easy. The hotel breakfast was great. The room was clean and the beds were so comfortable.

2026-10-16 • via Nuitee
J
Jonathan • couple • us
10
2026-10-10 • via Nuitee
C
Castro • extended_group • us
6
2026-09-02 • via Nuitee
N
Nicolas • solo_traveller • ar
10
2026-09-01 • via Nuitee
J
Jonathan • couple • us
10
Pros:

Everything was fine.

Cons:

A/C unit was a bit noisy but it didn’t run very much.

2026-08-23 • via Nuitee
J
Janice • solo_traveller • us
10
2026-08-04 • via Nuitee
B
Brian • solo_traveller • us
10
Pros:

Location

Cons:

Nothind

2026-07-12 • via Nuitee
S
Susana • couple • us
10
Please add a water bottle for coffee to make
Pros:

That it had free breakfast

Cons:

I didn’t have any water in my room to make coffee with

2026-07-07 • via Nuitee
M
MAD22 • couple • ar
9
Very nice and well maintained hotel
Pros:

Very nice, clean, tidy and maintained hotel. Very friendly staff.

Cons:

Location is a little bit remote, not very close to Kansas City center and in a little bit isolated area. Not a problem if you have a car, but don't expect many restaurants / shopping / etc nearby

2026-07-01 • via Nuitee
N
Nikolay • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Shawn • couple • us
10
Pros:

Clean, easy to find. Helpful staff.

2026-06-25 • via Nuitee
T
Tresha • family_with_children • us
8
2026-06-19 • via Nuitee
J
John • solo_traveller • us
10
2026-06-18 • via Nuitee
B
Brock • couple • us
10
Very clean and nice
Pros:

Breakfast was great, Beds were comfortable,

Cons:

Looking out window of a roof awning was not the best view, but ok

2026-05-20 • via Nuitee
D
Daniel • couple • us
9
Pros:

Good breakfast, coffee available all day, clean facilities, location, no pets/service animals (my family has allergies)

2026-05-19 • via Nuitee
J
Julesnew • solo_traveller • us
10
Pros:

Very clean and modern. Excellent mattresses, pillows and sheets.

2026-05-19 • via Nuitee
J
Jill • family_with_children • us
10
Perfect!
Pros:

Staff was good. Breakfast was great! The surrounding area was convenient. Our room was spacious, clean and comfortable.

2026-05-01 • via Nuitee