Hampton Inn Pensacola-Airport

Hotels
•
Hampton Inn
7.8 (473 reviews)
2187 Airport Boulevard , Pensacola , US
+1 850-478-1123

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Close to the airport / convenient location
Free local shuttle to airport and mall
Clean rooms and property reported by many guests
Friendly, helpful staff (several mentions)
Breakfast buffet available
Pool and shuttle amenities
Cons:
Mandatory parking fees and deposits ($10–$16/night) cited repeatedly
Room issues: non-working TVs, mold smell, damp clothes, rain in rooms
Poor pillows and some maintenance problems (shower drain, empty conditioner)
Limited amenities: no laundry room, limited gym equipment, no in-house cafe
Limited breakfast choices / no espresso reported
Occasional billing/refund issues for missed nights

Categories

Cleanliness
7.2
Many guests reported rooms and property as clean, but multiple mentions of mold smell, damp clothes, an almost stopped shower drain, empty conditioner, and poor pillows reduce the score slightly.
Service
8.7
Staff are frequently praised (friendly front desk, outstanding service, helpful shuttle drivers, named staff like Ms. Jacob). Some operational issues noted (uncordial maintenance visit, delayed extra linens, billing before arrival), but overall service sentiment is positive.
Location
10
Consistently cited as a major positive: very close to the airport, convenient for early flights, and near shopping and restaurants; many guests choose it specifically for location and shuttle access.
Room Quality
6.8
Mixed to negative: comfortable beds noted by some, but several guests reported non-working TVs, mold/damp smell in rooms, flat pillows, rain blowing through windows, and shower/drain issues.
Amenities
7.5
Airport shuttle, pool and breakfast buffet are positives. Negatives include lack of a laundry room, limited gym equipment, no in-house cafe, and surprise parking deposit/fees affecting perceived amenity value.
Value for Money
5
Frequently criticized due to mandatory parking charges ($10–$16/night) and occasional deposits; guests feel parking fees significantly reduce the property's value despite its conveniences.
Food and Beverage
8.1
Breakfast is commonly mentioned positively (buffet enjoyed), though some guests noted limited choices and missing items (no espresso), leading to a modestly positive score.
Overall Experience
9.1
Overall sentiment is positive—many repeat guests and comments about convenience for travel and pleasant stays—tempered by consistent complaints about parking fees and occasional room/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location in Cordova Business District
Located near Pensacola Regional Airport, the Hampton Inn Pensacola - Airport offers a complimentary hot breakfast and shuttle service. Guests can enjoy free high-speed internet access and coffeemakers in their rooms, along with access to an outdoor pool and fitness center.

Explore Nearby Attractions
Guests can easily visit Pensacola Beach, Naval Air Museum, Historic Pensacola Village, and Gulf Island National Seashore, all just a short drive away from the hotel.

Comfort and Convenience
With housekeeping available upon request, the Hampton Inn Pensacola - Airport ensures a comfortable stay for all guests. Book now to experience the perfect blend of convenience and relaxation during your visit to Florida.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 473 reviews
Cleanliness: 7.2
Service: 8.7
Location: 10
Room Quality: 6.8
Amenities: 7.5
Value for Money: 5
Food and Beverage: 8.1
Overall Experience: 9.1
K
Kenneth Wade • couple • us
8
You must pay for parking, but it's convenient to the airport.
Cons:

The fact that we had to pay for parking was some hard BS.

2026-10-30 • via Nuitee
J
Josh • solo_traveller • us
10
2026-10-22 • via Nuitee
W
Willis • solo_traveller • us
3
Hotel was not efficiently run by hospitable staff
Pros:

Close to airport. Free shuttle . Parking

Cons:

Maintence person who came to fix TV was less then cordial
Shower drain almost stopped up
Computer and printer we’re both not working so unable to get boarding pass

2026-10-19 • via Nuitee
J
Jeremiah • solo_traveller • us
8
2026-10-18 • via Nuitee
F
Francina • solo_traveller • us
8
Pros:

Room are clean and breakfast 😋 👌 good!!

Cons:

You have to pay for parking!!!

2026-10-09 • via Nuitee
R
Ricky • couple • us
3
2026-10-08 • via Nuitee
R
Rena • couple • us
10
2026-10-08 • via Nuitee
R
ROBERT • solo_traveller • us
9
2026-09-19 • via Nuitee
D
Donald • solo_traveller • fr
8
Pros:

Tout. Cependant j'ai dû partir vers 4h pour l'aéroport. Donc mon expérience était rapide.

Cons:

Pas de café expresso.

2026-09-18 • via Nuitee
K
Kevin • couple • us
10
2026-09-14 • via Nuitee
J
Judith • extended_group • us
9
Pros:

Breakfast

2026-09-14 • via Nuitee
M
Marsha • solo_traveller • us
9
Pros:

Staff was outstanding, location was amazing.

Cons:

Room smelled like mold and our clothes actually were damp when we left.

2026-09-10 • via Nuitee
T
Teldra • couple • us
1
2026-09-08 • via Nuitee
D
Deloras • solo_traveller • us
6
Pros:

I liked the location and the bed was comfortable. The employee at the front desk in the morning/ day time was pleasant and gave us complimentary waters.

Cons:

1) I didn't like that we had to ask staff 2x once by phone and the second by walking to the desk that night for extra wash cloths to be given any. Not sure why hotels think 1 wash cloth is enough to do the job. 2) We had to pay $10 a day to park in their parking lot. Never had to pay for parking when I already paid the hotel to stay there? 3) The TV in our room did not work. 4) One of the reasons I decided on this room was due to the description saying you can pay at the hotel. However, I was charged before I even arrived.

2026-09-08 • via Nuitee
V
Vanassa • extended_group • us
7
2026-09-07 • via Nuitee
G
Galloway • solo_traveller • us
7
Pros:

I always stay here when I fly out early. A thunderstorm blew up & the rain was blowing in my room window. I called maintenance & they looked at it but no room change or repair. That doesn't deter me from staying there again though.

Cons:

The rain blowing through the room window.

2026-08-27 • via Nuitee
E
Ellen • family_with_children • us
10
2026-08-25 • via Nuitee
P
Phyllis • solo_traveller • us
9
Looking forward to next trip to Pensacola..Hope to get same room when I make the reservtion..
Pros:

No complaints

Cons:

An in house cafe would have been nice for meals other than the breakfast buffet..I didn't need a car as used the van to/from the airport, and was picked p for meetings by a colleague..

2026-08-18 • via Nuitee
D
Devin • solo_traveller • us
9
Cons:

Only critique is I booked for 2 nights but due to flight cancellations I missed the first night and I couldn't get any kind of refund or anything. Other than that everything was great

2026-08-15 • via Nuitee
J
Jerred • couple • us
7
2026-08-15 • via Nuitee