Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Delicious food
Cons:
Noise issues
Cleanliness concerns
Inconsistent service

Categories

Cleanliness
8.26
Some reviews indicate that cleanliness could improve, particularly regarding the overall appearance.
Service
9.23
Many guests praised the service, highlighting friendly and efficient staff.
Location
9.27
The hotel is well-located, close to attractions and parks, with a beautiful surrounding.
Room Quality
8.22
Large rooms were appreciated, but some complaints about noise and lack of views were noted.
Amenities
8.75
Amenities such as breakfast and gym facilities were well-received, though some reported issues.
Value for Money
9.21
Guests found the hotel to be a good value for the overall experience.
Food and Beverage
8.76
Food received positive remarks, though there were instances of inconsistent service.
Overall Experience
8.73
Guests enjoyed their stays overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:38

Property Description

Luxurious Amenities and Features
Step into a world of luxury at Park Hyatt Canberra, where each room is elegantly designed with marble bathrooms and modern comforts.

State-of-the-Art Fitness Center
Indulge in a rejuvenating experience at the hotel's fitness center, complete with an indoor swimming pool, sauna, and personalized training sessions.

Gourmet Dining and Leisure
Savor decadent afternoon tea in the guest lounge or opt for a stylish dining experience at the Promenade Café. With 24-hour services and a range of leisure activities, your stay at Park Hyatt Canberra will be unforgettable.

Book now to experience the epitome of luxury and hospitality at Park Hyatt Canberra.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3542 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 8.73
W
wasel • family_with_children • au
8
2026-07-25 • via Nuitee
K
Kathryn • couple • au
8
Lovely hotel near Parliament with lots of history and great cocktails!
Pros:

Loved the location near Parliament and the history of the hotel. Bars were great as well.

Cons:

Had to walk a long way to our room right st the back of the property. There was only one restaurant to eat at or had to drive/taxi for a meal.

2026-07-25 • via Nuitee
E
Emily • couple • au
10
2026-07-24 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-07-24 • via Nuitee
M
Maria • solo_traveller • au
9
2026-07-24 • via Nuitee
P
Peta • solo_traveller • au
9
Excellent catch up with good friends and nervous needs wonderfully
Pros:

Comfortable and stylish with attentive staff

2026-07-23 • via Nuitee
C
Cassandra • family_with_children • au
9
2026-07-23 • via Nuitee
C
Cassandra • family_with_children • au
10
Beautiful hotel with fabulous breakfast
Pros:

The staff were lovely and helpful, the room was very comfortable and the breakfast was fabulous

2026-07-23 • via Nuitee
D
deborah • couple • au
8
enjoyable stay great location and lovely grounds
Pros:

breakfast sensational

2026-07-22 • via Nuitee
M
Marianthy • couple • au
10
2026-07-22 • via Nuitee
A
Andrew • couple • au
10
Best ever place to stay relax eat and sleep in luxury
Pros:

The bed , the breakfast , the staff, the bed , cleanliness and the location . Did I mention the bed and the breakfast ?

Cons:

We had to leave aha

2026-07-22 • via Nuitee
J
Jessica • family_with_children • au
7
2026-07-21 • via Nuitee
P
Peter • solo_traveller • au
9
2026-07-21 • via Nuitee
H
Helen • couple • au
4
Pros:

Location

Cons:

Not great value for money

2026-07-20 • via Nuitee
G
Goulder • solo_traveller • au
10
2026-07-20 • via Nuitee
P
Praneel • family_with_children • au
10
2026-07-20 • via Nuitee
D
Darren • couple • au
8
Enjoyable, great city
Pros:

Location

Cons:

Staff lazy

2026-07-19 • via Nuitee
I
Irene • couple • au
8
2026-07-19 • via Nuitee
G
Geoffrey • family_with_children • au
9
2026-07-19 • via Nuitee
M
MANU • family_with_children • au
1
I would never recommend anyone to stay in Hyatt Canberra and we will never stay there again.
Pros:

Nothing

Cons:

Bed was not comfortable. Front desk staff was quite rude and not helpful. Overall service very poor. No one offered to help with the lugauge but they did for others.

2026-07-19 • via Nuitee