Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Delicious food
Cons:
Noise issues
Cleanliness concerns
Inconsistent service

Categories

Cleanliness
8.26
Some reviews indicate that cleanliness could improve, particularly regarding the overall appearance.
Service
9.23
Many guests praised the service, highlighting friendly and efficient staff.
Location
9.27
The hotel is well-located, close to attractions and parks, with a beautiful surrounding.
Room Quality
8.22
Large rooms were appreciated, but some complaints about noise and lack of views were noted.
Amenities
8.75
Amenities such as breakfast and gym facilities were well-received, though some reported issues.
Value for Money
9.21
Guests found the hotel to be a good value for the overall experience.
Food and Beverage
8.76
Food received positive remarks, though there were instances of inconsistent service.
Overall Experience
8.73
Guests enjoyed their stays overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:38

Property Description

Luxurious Amenities and Features
Step into a world of luxury at Park Hyatt Canberra, where each room is elegantly designed with marble bathrooms and modern comforts.

State-of-the-Art Fitness Center
Indulge in a rejuvenating experience at the hotel's fitness center, complete with an indoor swimming pool, sauna, and personalized training sessions.

Gourmet Dining and Leisure
Savor decadent afternoon tea in the guest lounge or opt for a stylish dining experience at the Promenade Café. With 24-hour services and a range of leisure activities, your stay at Park Hyatt Canberra will be unforgettable.

Book now to experience the epitome of luxury and hospitality at Park Hyatt Canberra.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3471 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 8.73
L
Lauren • solo_traveller • au
10
2026-07-04 • via Nuitee
S
Scott • couple • au
9
2026-07-04 • via Nuitee
R
Rick • solo_traveller • au
10
Nations Capital Stay
Pros:

Very friendly helpful staff
Cleaners did an amazing job

Cons:

Everything was good

2026-07-04 • via Nuitee
H
Heather • family_with_children • au
9
A beautiful hotel that feels like home as well as being a 5 star experience. We will be back!
Pros:

Location, staff, facilities and spacious room were all amazing as they are each time we stay here.

Cons:

Nothing to dislike at all except having to leave.

2026-07-04 • via Nuitee
C
Cameron • solo_traveller • au
10
2026-07-04 • via Nuitee
G
Gaurav • solo_traveller • au
10
2026-07-04 • via Nuitee
R
Rhianna • couple • au
10
2026-07-04 • via Nuitee
S
Sukanya • couple • au
8
2026-07-03 • via Nuitee
D
Debbie • couple • au
5
Pros:

Nice buffet

Cons:

Terrible system! People walking through to chrck out, hot food one side, cold the other, people and staff bumping into each other

2026-07-02 • via Nuitee
M
Mary-Ellen • extended_group • au
8
2026-07-02 • via Nuitee
Y
Young • couple • au
9
Wonderful
Pros:

Location and the building

Cons:

N/A

2026-07-02 • via Nuitee
M
Mary-Ellen • extended_group • au
8
2026-07-02 • via Nuitee
A
Alisha • couple • in
8
It was a comfortable stay with good breakfast buffet
Pros:

Well maintained

Cons:

A lil over priced for the property

2026-07-01 • via Nuitee
C
Cameron • solo_traveller • au
10
2026-07-01 • via Nuitee
J
Justin • couple • au
10
Pros:

Room and Breakfast. Staff were exceptional with service and assistance

2026-07-01 • via Nuitee
L
Leanne • couple • au
5
Very disappointing
Pros:

It was quiet. Bed was comfortable.

Cons:

Hot water in the shower was hot. Bathroom tiles were missing. The pool was not only outside the hotel- but across a public road - inconvenient & not good for the price point of the hotel. Pool was nothing special- like a small public pool. Hot tub small- 3 ppl max. Location wise- there was nothing within walking distance. Room was very basic- not what you expect from 5 star. No view from the window. All in all- very disappointing.

2026-06-29 • via Nuitee
S
Stephen • solo_traveller • au
9
2026-06-29 • via Nuitee
S
Steelatha • couple • au
8
2026-06-29 • via Nuitee
B
Barb • couple • au
10
Pros:

Room was beautiful. Bathroom was massive including a bath. Bed was very comfortable. Location was perfect. The hotel certainly exceeded our expectations, and we would definitely stay here again,.

Cons:

There was nothing to dislike.

2026-06-29 • via Nuitee
H
Hannah • solo_traveller • au
10
2026-06-29 • via Nuitee