Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High breakfast price
Pool often busy

Categories

Cleanliness
8.6
Although cleanliness was mostly praised, one review noted dust in the room.
Service
9.57
The staff was frequently described as friendly and attentive.
Location
9.61
The location is frequently highlighted as perfect and central.
Room Quality
9.56
Rooms were well-maintained and comfortable, with good amenities.
Amenities
8.59
While amenities were generally good, there were some complaints about the pool being busy.
Value for Money
8.55
Some reviews commented that certain services like breakfast were overpriced.
Food and Beverage
9.1
Food options received positive remarks, though breakfast pricing was noted as high.
Overall Experience
9.98
Overall feedback was overwhelmingly positive, highlighting an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Luxurious Rooftop Spa and Pool
Indulge in relaxation at the large rooftop spa and pool, offering stunning views of Berlin's skyline. Unwind in style and comfort during your stay at this 5-star hotel.

Gourmet Dining Options
Experience a culinary journey at the stylish restaurants and bars within the hotel. From international dishes to Asian cuisine, delight your taste buds with a variety of flavors during your visit.

Club Olympus Spa & Fitness Access
Enjoy complimentary access to the Club Olympus Spa & Fitness, featuring a pool, spa pool, modern gym, saunas, and more. Treat yourself to massages and beauty treatments for the ultimate pampering experience.

Book now to elevate your stay at Grand Hyatt Berlin and create unforgettable memories in the heart of Berlin's vibrant Potsdamer Platz district.

Important information:

Please note that breakfast at the Grand Hyatt Berlin is available until 12:00 on weekends.

Internet access is available throughout the Grand Hyatt Berlin for no extra charge.

Extra beds are only available in the Grand Deluxe Double Room.

Please contact the property via telephone or email after booking if you are travelling with children.

Please note that children under 12 years of age are allowed to use the pool area only between 10:00 and 20:00.

Access to the extensive spa area of ​​the Club Olympus Spa & Fitness is available to hotel guests free of charge during their stay at the Grand Hyatt Berlin. This applies both on the day of arrival after check-in and on the day of departure until check-out. Guests who would like to extend their relaxing break at Club Olympus Spa & Fitness have the option to do so for a small additional charge of EUR 40.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.2
Based on 3931 reviews
Cleanliness: 8.6
Service: 9.57
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.98
D
Dirk • extended_group • gb
9
2026-05-23 • via Nuitee
D
DMITRY • solo_traveller • ru
10
2026-05-23 • via Nuitee
B
Birgit • solo_traveller • de
7
2026-05-23 • via Nuitee
J
Jackie • couple • gb
9
2026-05-23 • via Nuitee
M
Michael • solo_traveller • de
9
2026-05-22 • via Nuitee
O
Otto-G. • couple • at
9
Pros:

Lage hervorragend, Personal sehr freundlich, Frühstück perfekt, Check In uns Out problemlos und schnell

Cons:

mir fällt dazu nichts ein

2026-05-20 • via Nuitee
עדן • couple • il
10
2026-05-19 • via Nuitee
P
Patricia • couple • ch
10
2026-05-19 • via Nuitee
A
Ali • family_with_children • gb
8
Pros:

Room was lovely; beds very comfy. Location was excellent - very easy to get to many key sightseeing areas. Breakfast was extensive with lots of different options available. Swimming pool and jacuzzi was a nice bonus but was very busy. Staff were incredibly helpful.

Cons:

Swimming pool was very cold, even when heated, which was a shame and there were only a few loungers around the pool. As it was quite busy, there was nowhere to sit or leave your towel.
I had to ask for basics in the room, for example, water. It may have just been an oversight but I would expect that as standard. It was corrected the following day and I should mention that you can also ask for fruit at no additional charge.
Please ensure that you add the "do not disturb' sign in the evening if you don't want an early clean. Were were awoken by a cleaner entering our room at 09.00 when we were still in bed which wasn't a pleasant way to wake up.

2026-05-18 • via Nuitee
J
johnny • family_with_children • dk
7
Fint, men opredning og aftaler manglede
Pros:

Alt var i orden, dog manglede vi en opredning der vi kom, og de kom ikke på det aftalte tidspunkt og ordnede det

Cons:

Svar i første rubrik

2026-05-18 • via Nuitee
M
Mario • solo_traveller • de
10
Tolles Hotel und dicht am Potsdamer Platz.
Pros:

Besonders erwähnen möchte ich das Personal. Die Mitarbeiter sind äußerst freundlich und zuvorkommend. Die Zimmer sind sehr komfortabel und sauber. Die Lage des Hotels ist top.

Cons:

Es gibt für mich nichts zu beanstanden.

2026-05-17 • via Nuitee
M
Marek • couple • pl
10
Wspaniały pobyt w pięknym hotelu położonym w dogodnym miejscu
Pros:

Położenie, śniadania i basen

Cons:

Nie matakiej rzeczy

2026-05-17 • via Nuitee
J
Jenelyn • solo_traveller • de
10
2026-05-17 • via Nuitee
D
Dolores • family_with_children • de
9
Pros:

Sehr freundliches Personal, egal wo!

2026-05-17 • via Nuitee
A
annelore • couple • de
7
Pros:

Sauberkeit und Ambiente des Zimmers

Cons:

Wir mussten bei Anreise gegen 17:00Uhr noch ca. 30 Min auf unser Zimmer warten .
Sirenenlärm
Kautionszahlung
Aussicht auf gegenüber liegendes Gebäude
Anfrage für kleine Geburtstagsüberraschung auf dem Zimmer wurde ignoriert .

2026-05-16 • via Nuitee
F
Frank • couple • de
8
2026-05-16 • via Nuitee
A
Agarwal • solo_traveller • in
10
2026-05-16 • via Nuitee
C
Closs • solo_traveller • ar
10
Ubicación, Nivel y Precio
Pros:

Ubicación, bar, concierge

Cons:

Distancia de cuartos y ascensores

2026-05-16 • via Nuitee
A
Annett • solo_traveller • de
10
2026-05-15 • via Nuitee
L
Larry • couple • us
10
Pros:

Easy to find. Great location. Public transpertation 5 min walk. right next to two theaters. Breakfest was great. Will return.

2026-05-15 • via Nuitee