Pets allowed

Facilities

Boat tours nearby
Nature reserve
Health or beauty spa nearby
Health club
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Close to the beach / excellent location
Friendly and helpful staff
Spacious apartments / family-friendly
Clean rooms reported by some guests
Nice pools / private pool options
Daily cleaning service mentioned
Balcony with good view
Well-located for shopping and beach access
Cons:
Inconsistent cleanliness (stains, dust, ants)
Kitchen shortcomings (no kettle, poorly equipped, no fridge)
High chlorine in pool reported
Construction noise nearby during daytime
Lack or discontinuation of breakfast service for some
Weak or non-cooling air conditioning in some rooms
No elevator to rooftop pool
Occasional payment-by-card/device issues and slow wifi

Categories

Cleanliness
5.5
Mixed reports: several guests praised daily cleaning and 'very clean' rooms, but multiple reviews note stains, dust, ants, leaking AC and general uncleanliness in some apartments and the pool (high chlorine).
Service
8.5
Consistently positive comments about staff: described as friendly, kind, helpful and providing good customer service; a few operational issues (e.g., card payment device unavailable) but staff praised overall.
Location
9
Very strong: repeatedly mentioned as near the beach, short walk to shops and beach, excellent location for Diani Beach and family outings.
Room Quality
7
Generally spacious and well equipped for families, nice balconies and AC in some rooms, but several complaints about weak/non-cooling AC, old/smelly bathroom fixtures, limited kitchen equipment and lack of fridge in some units.
Amenities
6.8
Good pool facilities and private pools praised; negatives include high chlorine levels, no elevator to rooftop pool, missing kettle/fridge, occasional lack of in-house dining and construction noise nearby.
Value for Money
6.5
Mixed perceptions: some call it a cheap shelter with a decent pool, others note relatively high prices at bar/food for the side-street location; overall value seen as average to slightly below average by some guests.
Food and Beverage
6.9
Polarised: several guests raved about a very good, filling breakfast and good on-site food, while others report no breakfast offered or lack of in-house restaurant; inconsistent availability.
Overall Experience
7.4
Overall mixed-to-positive: many 'perfect', 'beautiful', and 'best experience' comments balanced by some 'bad dream' reports due to cleanliness, AC, construction noise and missing amenities; net experience slightly above target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 11:08

Property Description

Experience the serene charm of Aqua Resort, a Mediterranean haven nestled just moments away from the stunning Diani Beach.

Recreational Opportunities
Dive into relaxation with our outdoor pool, fully-equipped health club, and rental bicycles to explore the scenic beauty of the area.

Comfortable Accommodations
Retreat to one of our 24 elegantly designed guestrooms, each featuring a private balcony or patio, kitchenettes, and 36-inch flat-screen TVs for your comfort and entertainment.

Culinary Delights
Savor mouthwatering dishes at our on-site restaurant or unwind with room service during limited hours. Don't forget to visit the beach bar for refreshing drinks under the sun!

Make your vacation dreams come true at Aqua Resort—book your stay today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 8

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 15 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 6.9
Overall Experience: 7.4
E
Elizabeth • solo_traveller • gb
10
Pros:

It was peaceful and had everything I needed, the staff were friendly and helpful. I would definetly come back.

Cons:

There was building work going on next door, and the workers could see into the bathroom the kitchen. They need to put up blinds for more privacy. They also need to provide a kettle.

2026-06-10 • via Nuitee
E
Eddy • solo_traveller • ke
8
June Diani Beach stay.
Pros:

Quite in a serene environment accessible to the shopping centre and the Diani Beach. All the staff were available and really supportive. Looking forward to my next stay at the same venue.

2026-06-09 • via Nuitee
A
Aadil • solo_traveller • ke
5
Pros:

The apartment and its amneties.

Cons:

We checked in at 1pm instead of 11am check in time, and despite requesting to stay atleast till12:30pm on check out for prayers, we were refused. The staff operated like an alarm clock telling us the time to leave at 10:15am. We were delayed because the heater in the room was not working and they brought us a jug and bucket to heat water for shower on gas. The name resort is deceiving as well as it doesn't have a beach within the facility and its a long walk to the beach about 10 minutes, no beach beds to rest either. The pool view stated also is deceiving as there was no pool view from our balcony and the garden view is just poorly planted trees completely blocking the sea. The apartment was nice and comfortable with all the amneties available apart from the heater. Its a nice place to stay if you want a quiet and calm environment but not worth the value of money because of no beach access within the property. Infact the reception even wanted to charge us extra 1000 kes for requesting a later check out. Its not worth the money.

2026-06-07 • via Nuitee
E
Elaru • solo_traveller • ug
6
2026-06-01 • via Nuitee
B
Barbara • couple • ch
7
Zweckmäßig
Pros:

Nahe Lage zum Strand. Appartement wurde täglich gereinigt.

Cons:

Die Küche dürfte besser ausgerüstet sein. Z. Bsp. für Wasserkocher musste angefragt werden.

2026-05-18 • via Nuitee
J
Jordy • solo_traveller • nl
10
Perfect.
Pros:

People are nice, lovely balcony with nice view, ac in the bedroom, spacious apartment and clean. Superb! Beautiful place.

Cons:

Saltiness water in the shower and pool. But thats the only thing.

2026-05-11 • via Nuitee
M
Markus • solo_traveller • de
9
Pros:

Very clean and spacious apartments

2026-05-09 • via Nuitee
R
Roland • family_with_children • de
10
Pros:

Great

2026-04-30 • via Nuitee
G
Giuseppe Aldo • family_with_children • it
8
Cons:

La possibilità di pagare con Credit Card in quanto il dispositivo elettronico per il pagamento, non era in quei giorni, disponibile.

2026-04-30 • via Nuitee
P
Pauline • family_with_children • ke
3
2026-04-25 • via Nuitee
C
Celeste Botha • solo_traveller • us
10
Pros:

Very kind and helpful people.

Cons:

No elevator to the swimming pool, which is on the roof.

2026-04-17 • via Nuitee
M
Marilyn • solo_traveller • de
9
A wonderful facility and location to enjoy Diani Beach
Pros:

The hotel has a beautiful, relaxing facility with a pool. The room was clean and well equipped. It was just a short walk to the beach. Staff was very friendly and kind

Cons:

There is construction next door that can disturb you with noise in the day time

2026-03-10 • via Nuitee
S
Sode • solo_traveller • tz
9
2026-02-27 • via Nuitee
L
Laurine • extended_group • ke
9
beautiful experience
Pros:

the house is spacious and very nice and the pool is really nice also the staff have good customer service

Cons:

They did not offer breakfast
the pool has a lot of chlorine

2026-02-24 • via Nuitee
A
Aleksandar • family_with_children • rs
10
Pros:

Nice apartman!!! Big and beautifule!!!! Very nice pool!

2026-02-12 • via Nuitee
H
Hendrik • couple • de
9
Pros:

Nahe am Strand, gute Appartments. Super Personal.

Cons:

Leider wurde der Frühstücksservice eingestellt

2026-02-10 • via Nuitee
V
Vandermaelen • family_with_children • be
7
It is what it is.Cheap shelter with pool.and bar
Pros:

the friendly staff

Cons:

there is no fridge when you wanna buy foods or.drinks.But tjeres a good bar with drinks and foods.prices are a bit high for beeing innthe side streets.

2026-01-21 • via Nuitee
S
Sylvia • family_with_children • ke
5
Th
Pros:

Accessibility to nearby beaches.

Cons:

The bathrooms are not convincing . Wooden sinks already so old and smelly.

2026-01-19 • via Nuitee
E
elvire • family_with_children • fr
8
Pros:

Hébergement très grand, adapté aux familles. Petite structure mais tout confort. Le personnel est serviable et très à l'écoute. bon emplacement pour ce se rendre à la place et sillonner Diani.

2026-01-19 • via Nuitee
B
Bartek • family_with_children • pl
10
Pros:

Amazing Place❤️‍🔥💪

Cons:

Evrything

2026-01-19 • via Nuitee