Tru By Hilton Duluth Mall Area

Hotels
•
Tru by Hilton
8.7 (881 reviews)
503 Clearwood Drive , Duluth , US
+1 218-722-0222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Good amenities
Cons:
Dirty rooms
Inconsistent service quality
Problems with breakfast quality

Categories

Cleanliness
7.94
Several reviews mentioned dirty rooms and towels, indicating a need for improvement.
Service
9.41
Most guests praised the friendly and helpful staff, enhancing the overall experience.
Location
8.95
Convenient location was repeatedly noted as a positive aspect.
Room Quality
8.4
Rooms were generally comfortable, but some comments on cleanliness affected the rating.
Amenities
8.93
Guests enjoyed the pool and breakfast, but some mentioned room discomfort.
Value for Money
8.89
Generally viewed as a good value, but some felt the price was high for the cleanliness.
Food and Beverage
7.94
Mixed reviews on breakfast quality, with specific complaints about food items.
Overall Experience
9.11
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Modern Accommodations
Tru By Hilton Duluth Mall Area offers stylish rooms equipped with flat-screen TVs, free WiFi, and convenient amenities like fridges.

Relaxation and Recreation
Guests can unwind in the indoor pool, stay active at the fitness centre, or enjoy a game of billiards during their stay at this 3-star hotel.

Convenient Location
Located just minutes away from popular attractions like Lakewalk Beach and Aerial Lift Bridge, and with easy access to Duluth International Airport, Tru By Hilton Duluth Mall Area is the perfect choice for your next visit to Duluth.

Book now for a memorable stay at Tru By Hilton Duluth Mall Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DLH

Location

Guest Reviews

8.7
Based on 881 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.11
B
Betty • couple • us
9
Fine hotel however short staffed in cleaning staff caused problems
Pros:

Breakfast was excellent.

Cons:

We were attending a wedding in town and wanted to be able to check in only 30 minutes before the "official" check in time and was told NO rooms were cleaned and ready for check in. Very frustrating and I find it very hard to believe that their cleaning staff was not able to have ANY rooms cleaned and ready from 11 am checkouts until 3:00 check in. I have never experienced a hotel that was not able to accommodate an early checkin (expecially only 30 minutes before official check in)

2026-09-19 • via Nuitee
J
Jessica • couple • us
9
Good overall.
Pros:

Liked the cleanliness, the modern look made it seem even cleaner. I liked the breakfast and having an iron and a hair dryer and the shower supplies.

Cons:

When we first got there the front desk guy was oddly unfriendly, but then the next day the woman that was there was great.

2026-09-17 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

The breakfast was great! A pancake maker!

Cons:

There was nothing not to like.

2026-09-15 • via Nuitee
R
Rebecca • couple • us
7
Pros:

Eve and night staff poor customer service morning staff attentive

Cons:

eve and night staff needs better customer service

2026-09-15 • via Nuitee
J
Julia • family_with_children • ca
7
2026-09-15 • via Nuitee
S
Spencer • solo_traveller • us
8
Friendly staff, but a little overpriced
Pros:

Pretty good location, clean rooms, pool was also clean.

Cons:

Breakfast left more to be desired, door handles were a little wonky, room was pretty small given the price.

2026-09-14 • via Nuitee
K
Kayla • family_with_children • us
10
2026-09-13 • via Nuitee
R
Ruth • couple • us
6
2026-09-08 • via Nuitee
R
ROBERT • solo_traveller • us
6
Not horrible, definitely not great
Pros:

Front desk staff was friendly, especially Jason.

Cons:

Toilet didn't flush right, dirty around base of shower, location was not convenient to anything

2026-09-08 • via Nuitee
J
Jayden • couple • us
8
2026-09-08 • via Nuitee
E
Espinoza • family_with_children • us
10
2026-09-08 • via Nuitee
L
Leah • solo_traveller • us
10
Pros:

The staff was great. Everyone we interacted with were friendly and helpful. That includes front desk, housekeeping, breakfast and maintenance- they were all wonderful!

Cons:

The beds weren't very comfortable.

2026-09-05 • via Nuitee
D
David • couple • us
4
I won't ever stay in a Tru hotel again.
Pros:

The breakfast was adequate. The location served us well.

Cons:

The size of the room was small. The furniture is like the kind you had in a dorm room or a first apartment.

2026-09-02 • via Nuitee
R
Rémi • couple • ca
8
2026-09-01 • via Nuitee
B
Barbara • solo_traveller • ca
9
2026-09-01 • via Nuitee
K
Kenija • couple • us
8
2026-08-31 • via Nuitee
H
Holm • family_with_children • us
10
2026-08-31 • via Nuitee
H
Heidi • family_with_children • us
9
2026-08-29 • via Nuitee
C
Claire • couple • us
5
2026-08-26 • via Nuitee
P
Pieter • family_with_children • ca
10
Very good start, exceptional experience...until a Process flaw screwed up everything
Pros:

Good overall experience. Friendly staff and great location. Was exceptional for the kids as they loved the pool table.

Cons:

Kid forgot his phone, hotel rep reported it, but posting the phone back cost a ridiculous price (external company apparently @ $120usd) and they had no opportunity to be flexible. This subject completely screwed up the whole experience.

2026-08-25 • via Nuitee