Holiday Inn Express Sydney Airport by IHG

Hotels
Holiday Inn Express
8.3 (9513 reviews)
2-12 Sarah Street , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Comfortable rooms
Cons:
Overpriced
Cleanliness issues
Weak breakfast options

Categories

Cleanliness
7.8
There were mentions of cleanliness not being up to standard, with several reviews indicating that the room was not that clean and cleaning was inconsistent.
Service
9.3
The staff were frequently described as friendly and helpful, with positive comments about their willingness to assist, particularly with check-out.
Location
9.3
Multiple reviews highlighted the proximity to the airport and convenience for travelers, indicating it as a major advantage.
Room Quality
8.3
Rooms were generally described as comfortable and well-equipped, with some small criticisms related to size and cleanliness.
Amenities
8.3
Amenities were mentioned positively, with good bathroom facilities cited, though some limited offerings were noted in specific reviews.
Value for Money
7.8
Comments about pricing indicated that some found it overpriced given the quality of the room and breakfast offerings.
Food and Beverage
6.8
There were significant complaints regarding breakfast options, cited as one of the weakest aspects of the stay, lacking quality and variety.
Overall Experience
8.8
Overall, guests expressed satisfaction with their stay, highlighting the convenience and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:32

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Holiday Inn Express Sydney Airport while staying connected with complimentary high-speed WiFi throughout the property.

Convenient Amenities
Relax and unwind in guest rooms equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Start your day right with a continental 'Express Start' breakfast.

Green and Sustainable
Feel good about your stay knowing that Holiday Inn Express Sydney Airport holds a 5.5-star NABERS Energy rating with GreenPower, demonstrating a commitment to sustainability.

Book now to experience the perfect blend of comfort, convenience, and sustainability at Holiday Inn Express Sydney Airport.

Important information:

-Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
-Please be informed the hotel bar will be undergoing a refurbishment and will be closed daily between the hours 6:00am – 4:00pm, between Monday 23rd March and Friday 10th April 2025. The bar will remain open outside of the stated hours (4:00pm onwards) throughout this time, subject to unforseen delays in works.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 9513 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
N
nicholeh0 Family
10
Close to the airport
Pros:

Close to the airport with a shuttle that stops at the door this hotel was clean and spacious. The breakfast included was fantastic!! Lots of choice. The staff here were very friendly.

2026-06-20 via Tripadvisor
C
Carolyn solo_traveller au
8
Pros:

Comfy bed ..easy check-in friendly staff

Cons:

No balconies

2026-06-20 via Nuitee
C
Cynthia solo_traveller us
10
2026-06-20 via Nuitee
D
Deborah couple au
8
All good
Pros:

Convenient

Cons:

Nil

2026-06-20 via Nuitee
S
Shona couple au
9
2026-06-20 via Nuitee
M
Michael couple au
7
2026-06-20 via Nuitee
R
Rachel solo_traveller au
10
2026-06-20 via Nuitee
M
martinbrechin Couples Paisley, Renfrewshire, Scotland
8
Reasonable Airport Hotel for a one night stay!
Pros:

Nice hotel for a one night stay between flights into and out of Sydney Airport. 10 minute walk from domestic terminal but had to get an Uber in the morning to international terminal as too far to walk. Room was small but adequate and in fairly good condition. Although there was a lot of mould in the shower. No food available when we got there as it was close to 22.00 but we just ordered in via Uber Eats.

2026-06-19 via Tripadvisor
V
vanessa solo_traveller au
6
Pros:

Walking distance to the airport was great

Cons:

The toilet wasnt cleaned and can be a little noisy

2026-06-19 via Nuitee
J
Jennifer solo_traveller au
8
2026-06-19 via Nuitee
A
alison solo_traveller nz
10
Fantastic and well worth the stay.
Pros:

Staff are fantastic
Rooms are great.

A huge thank you to Harry for going the extra mile today (literally) when our bag went missing from the shuttle. You are an asset Harry!!

2026-06-19 via Nuitee
K
Kristo solo_traveller au
9
2026-06-19 via Nuitee
J
JESVIN solo_traveller au
8
2026-06-19 via Nuitee
S
Sabina extended_group au
8
Convenient for the airport.
Pros:

Very close to the domestic terminal.

Cons:

Breakfast was very basic. Not much variety. The bedside tables needed a clean.

2026-06-19 via Nuitee
J
John solo_traveller au
10
2026-06-19 via Nuitee
L
Litiana couple au
10
2026-06-18 via Nuitee
H
Helen solo_traveller au
9
Pros:

Convenient to airport

2026-06-18 via Nuitee
N
Niki extended_group au
6
Pros:

The breakfast wasn't amazing but it was good and it had a good range of offerings.

Cons:

There were encouraging notes to us to reuse our towels because it was help the environment. It's seems like a cursory way to present as caring for the environment when really I suspect it's about cost-saving.

2026-06-17 via Nuitee
D
Donna couple au
10
2026-06-17 via Nuitee
M
Murray solo_traveller au
10
Pros:

What a perfect stay. The staff were smiling were polite and more than helpful. The place was perfect. The transfer from airport, very easy. The dinner and service, lovely. Breakfast included, absolute bonus.

Cons:

Nothing

2026-06-17 via Nuitee