InterContinental Yokohama Grand by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (3860 reviews)
Nishi-ku Minatomirai 1-1-1 , Yokohama , jp
+81 45-223-2300

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Some outdated amenities

Categories

Cleanliness
8.43
Mixed feedback; some reviews mentioned cleanliness issues.
Service
9
Staff were helpful and responsive, assisting with requests efficiently.
Location
9.14
Excellent location, close to attractions and transport links.
Room Quality
8.59
Rooms are clean and spacious, but some commented on the age of the facilities.
Amenities
8.62
Amenities are sufficient, but some guests noted the need for improvement.
Value for Money
8.28
Value perception varied; some felt it was overpriced relative to quality.
Food and Beverage
8.73
Breakfast buffet is diverse and well-rated, though some amenities were basic.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodations
Experience spacious rooms with stunning city or bay views, equipped with modern amenities such as free WiFi, LCD TV, and a minibar. Enjoy 24/7 room service and indulge in a wide range of toiletries provided for your comfort.

Exquisite Dining Options
Savor a culinary journey at our 6 dining venues, from the elegant Azur French Restaurant to the contemporary Nadaman Japanese Cuisine. End your day at the Marine Blue Lounge & Bar, offering delightful drinks and desserts against a backdrop of panoramic views.

Relaxation and Wellness
Unwind at our private Health & Fitness Club featuring an indoor pool, sauna, and workout room. Pamper yourself at Spa Bay Window with rejuvenating body and facial treatments while enjoying serene water views.

Book now to elevate your stay at the InterContinental Yokohama Grand, where luxury meets comfort and convenience.

Important information:

Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)

Private Health & Fitness Club operating hours:
Weekdays: 09:00-22:00
Saturdays: 08:00-22:00
Sundays and holidays: 08:00-20:00

Use of the Private Health & Fitness Club requires payment of an additional fee.

Guests must be at least 18 years old to enter the fitness club.

Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2100 per day.

Location

Guest Reviews

8.7
Based on 3860 reviews
Cleanliness: 8.43
Service: 9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.73
Overall Experience: 8.8
R
REINA • extended_group • jp
8
2026-07-25 • via Nuitee
L
Liz • couple • us
10
Relaxing stay at gorgeous hotel with amazing staff.
Pros:

Beautiful and elegant property. Conveniently located. Beautiful views.

Cons:

Nothing.

2026-07-25 • via Nuitee
E
ERI • couple • jp
10
2026-07-25 • via Nuitee
M
Mariko • couple • jp
9
あまり進歩してないが価格だけ高騰！
Pros:

ロケーション

Cons:

朝食和食が高い

2026-07-25 • via Nuitee
J
Junko • couple • jp
8
素敵なロケーションを　満喫した2日間。
Pros:

お部屋の大きな窓から　観覧車　ランドマークタワー　桜木町駅が見えて、良い景色でした。
夜景が最高でした。
スタッフの対応が　優しくスマートで、良かったです。

Cons:

館内のインフォメーションが　ざっくりなので、もう少し詳しいと良いな・・と思いました。

2026-07-23 • via Nuitee
吉田 • family_with_children • jp
9
2026-07-22 • via Nuitee
E
eiji • solo_traveller • jp
10
Pros:

チェックイン時に車を駐車場まで移動していただいたりチェックアウト時も玄関前まで移動していただき、また荷物も部屋の前まで運んでいただき本当にありがとうございました

Cons:

無し

2026-07-21 • via Nuitee
M
Manuel • couple • pr
10
Staff , location and a bus to the airport perfect convenience
Pros:

Location , close to the port

Cons:

To relax ( lobby) at least son music at low volume

2026-07-21 • via Nuitee
刑部 • couple • jp
4
Pros:

窓にベンチがある

Cons:

館内案内がない
テレビでも必要な内容が出ない

2026-07-20 • via Nuitee
S
SＨＩＧＥＯ • family_with_children • jp
8
とても良かった
Pros:

ロケーションが良かった

Cons:

特になし

2026-07-19 • via Nuitee
H
hikaru • extended_group • jp
9
2026-07-19 • via Nuitee
A
Adam • couple • pl
9
Pros:

nie korzystałem

Cons:

Otworzyć bar i restaurację na 31 piętrze
Brak basenu i spa

2026-07-19 • via Nuitee
S
shigeo • couple • jp
10
滞在には良いホテル
Pros:

スタッフの対応が良い

Cons:

エレベーターの位置がわかり辛い

2026-07-19 • via Nuitee
G
Grzegorz • couple • pl
8
Kocham Japonię, ludzi, kulturę, życzliwość i bezpieczeństwo. Sama lokalizacja hotelu, Yokohama godne polecenia
Pros:

Uprzejmość personelu, czystość.

Cons:

Niestety przy moim wzroście wysokość łazienki zdecydowanie za niska. Stanie w pozycji wyprostowanej w wannie, czy też mycie włosów niemożliwe ze względu na ograniczoną wysokość.

2026-07-19 • via Nuitee
小川 • solo_traveller • jp
8
Pros:

清潔
パシフィコ横浜にアクセスが良い

Cons:

チェックインをするときにどこに並べばいいか、分かりにくかった
シャワーが使いにくかった

2026-07-18 • via Nuitee
B
Beasley • solo_traveller • gb
5
The hotel in Yokohama was disappointing - too dull, too quiet, not "bland"
Pros:

the location, the general cleaniness

Cons:

the price (rooms, breakfast, restauarants), the bar (slow service and shut ludricously early

2026-07-17 • via Nuitee
K
Katsuko • solo_traveller • jp
8
日本環境感染学会で宿泊した。ビジネスセンターを２泊３日の間、会場開催時間外に利用でき、パソコン持参せずに旅行できた。
Pros:

静かでよかった

Cons:

特にありません

2026-07-15 • via Nuitee
O
ONO • couple • jp
10
一望
Pros:

全てが良かったです。

Cons:

駐車場名を説明欄に書いて頂いたら今後利用されるお客様に有益な情報になると思います。

2026-07-15 • via Nuitee
J
Julie • family_with_children • ca
10
2026-07-14 • via Nuitee
Y
YUUKO • solo_traveller • jp
10
横浜を満喫できました
Pros:

とにかく内装が綺麗で、部屋の色調も落ち着いて広々としてすごく良かった
窓辺にクッション性の椅子があって大きな窓から夜景を楽しめた

Cons:

しいていうなら、BARの閉店時間が21:30で早かったこと、行こうと思ってたけど行けなかった

2026-07-14 • via Nuitee