InterContinental Yokohama Grand by IHG

Hotels
InterContinental Hotels & Resorts
8.7 (3835 reviews)
Nishi-ku Minatomirai 1-1-1 , Yokohama , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Some outdated amenities

Categories

Cleanliness
8.43
Mixed feedback; some reviews mentioned cleanliness issues.
Service
9
Staff were helpful and responsive, assisting with requests efficiently.
Location
9.14
Excellent location, close to attractions and transport links.
Room Quality
8.59
Rooms are clean and spacious, but some commented on the age of the facilities.
Amenities
8.62
Amenities are sufficient, but some guests noted the need for improvement.
Value for Money
8.28
Value perception varied; some felt it was overpriced relative to quality.
Food and Beverage
8.73
Breakfast buffet is diverse and well-rated, though some amenities were basic.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Luxurious Accommodations
Experience spacious rooms with stunning city or bay views, equipped with modern amenities such as free WiFi, LCD TV, and a minibar. Enjoy 24/7 room service and indulge in a wide range of toiletries provided for your comfort.

Exquisite Dining Options
Savor a culinary journey at our 6 dining venues, from the elegant Azur French Restaurant to the contemporary Nadaman Japanese Cuisine. End your day at the Marine Blue Lounge & Bar, offering delightful drinks and desserts against a backdrop of panoramic views.

Relaxation and Wellness
Unwind at our private Health & Fitness Club featuring an indoor pool, sauna, and workout room. Pamper yourself at Spa Bay Window with rejuvenating body and facial treatments while enjoying serene water views.

Book now to elevate your stay at the InterContinental Yokohama Grand, where luxury meets comfort and convenience.

Important information:

Spa Bay Window operating hours: 11:00-19:00 (closed Tuesdays)

Private Health & Fitness Club operating hours:
Weekdays: 09:00-22:00
Saturdays: 08:00-22:00
Sundays and holidays: 08:00-20:00

Use of the Private Health & Fitness Club requires payment of an additional fee.

Guests must be at least 18 years old to enter the fitness club.

Please note that additional charges apply to children 5 years and older, if they wish to have breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2100 per day.

Location

Guest Reviews

8.7
Based on 3835 reviews
Cleanliness: 8.43
Service: 9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.73
Overall Experience: 8.8
K
Kenichi solo_traveller jp
10
最高です!!
Pros:

事前チェックインの手続きをしたところ準備が完了しているとのことで早めに部屋に入れたのはすごくありがたいです。部屋も高層階だったので眺望が良く、ハリウッドツインにしてくれたので部屋をさらに広く使えたのも良かったです。総じてスタッフの対応が素晴らしく以前から泊まりたかったホテルですが、次はハーバービューの部屋に泊まりたいです。

Cons:

特にありません。

2026-07-04 via Nuitee
Y
YUKI couple jp
10
最&高
Pros:

全て

Cons:

ない

2026-07-03 via Nuitee
Y
Yoshiko couple jp
10
Pros:

高層フロアの指定ができて
窓側はソファーのようにクッションが敷かれ
座れるようになっていました。
ワイングラスを貸していただき
夜景を眺めながらお酒を飲んで
良い気分を味わえました。

2026-07-03 via Nuitee
S
Saki solo_traveller jp
8
2026-07-02 via Nuitee
Y
yunosuke couple jp
10
2026-07-01 via Nuitee
A
Ayako solo_traveller jp
10
大変良い記念になりました‼️
Pros:

宿泊に伴い、美容室、写真室、ビジネスセンターを利用させていただきました。スタッフの方々に親切にしていただき、大変良かったです。

Cons:

特にありません。

2026-07-01 via Nuitee
L
LIWEN couple jp
10
2026-06-30 via Nuitee
C
chie family_with_children jp
7
満足!!
Pros:

朝食が満足だった。
夜景も綺麗
生花の手入れが行き届いてて気持ち良かった。
ロビー等、清掃が行き届いてるように感じた。

Cons:

部屋の向きなのか室内鏡で化粧をするには暗かった。
置いてあったライトでは横からの光になるのでそれもつかえなかった。

2026-06-30 via Nuitee
L
Leticia family_with_children mx
10
EXCELENTE
Pros:

El hotel en general es muy cómodo, bonito y bien ubicado, el personal muy amable y eficiente

Cons:

Todo perfecto

2026-06-28 via Nuitee
明戸 couple jp
10
Pros:

案内が行き届いていた

Cons:

ベットの下がホコリが溜まっていた
1346室

2026-06-26 via Nuitee
S
Selina Faye couple ph
8
2026-06-25 via Nuitee
M
Matsuzawa couple jp
2
残念
Cons:

部屋が狭く備品も充実していなかった。全体的に古びた感じでがっかりした。

2026-06-22 via Nuitee
M
MASAYO solo_traveller jp
10
Pros:

スタッフの対応から全て最高のおもてなしでした

Cons:

ありません

2026-06-22 via Nuitee
T
TAKAGI couple jp
10
2026-06-22 via Nuitee
Y
YK solo_traveller jp
8
Cons:

一階コンシェルジュでパシフィコノースまでの道を聞いたところ、ホテルの前の道に沿って行けば良いと言われましたが、その道は途中で曲がっており、向こう側へわたることもできず、渡された地図も分かりにくく、けいゆう病院の方に行ってしまいました。2階の通路を教えてもらえれば良かったと思います。

2026-06-21 via Nuitee
N
nakamura couple jp
9
2026-06-20 via Nuitee
H
Helena family_with_children nz
10
Great
Pros:

Great hotel and location

Cons:

Had to pay to use swimming pool

2026-06-19 via Nuitee
N
nathalie solo_traveller fr
10
exceptionnel
Pros:

la propreté la vue exceptionnelle et le décor

Cons:

rien

2026-06-15 via Nuitee
T
Terumoto couple jp
6
満足
Pros:

港の眺め。

2026-06-14 via Nuitee
R
rinko solo_traveller jp
8
Pros:

スタッフのサービスは、温かみを感じました。

Cons:

ベッドのクッションが、少し気になりました

2026-06-14 via Nuitee