The Prime London Hotel

Hotels
9 (2715 reviews)
9 Knaresborough Place , London , gb

Children allowed

Facilities

Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean spaces
Cons:
Small room size
Toilet cleanliness issue

Categories

Cleanliness
8.5
Generally clean, but issues noted with the toilet cleanliness.
Service
10
Staff were wonderful and very helpful.
Location
9.5
Good location for Earl's Court tube, very convenient.
Room Quality
8
Rooms were a bit small and cramped for some guests.
Amenities
9
Basic facilities but appreciated some features like the coffee machine.
Value for Money
9
Decent for the price, despite room size issues.
Food and Beverage
9
Recommended local café for meals and generally pleasant options.
Overall Experience
9
Positive overall stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:46

Property Description

Convenient Location
The Prime London Hotel is ideally situated just 4 minutes from Earl’s Court station, offering easy access to Heathrow Airport and two key underground lines. With buses on Earl’s Court Road and various shops and restaurants nearby, everything you need is at your fingertips.

Proximity to Attractions
Explore London’s finest attractions with ease - from the Royal Albert Hall and Olympia Exhibition Centre to the renowned museums of South Kensington. Take a leisurely stroll to Hyde Park or shop at Harrods, all within close reach of the hotel.

Modern Amenities
Experience comfort in our newly refurbished rooms, each boasting a modern private bathroom, city views, and soundproof windows. Enjoy entertainment on a new Flat Screen Smart TV, stay connected with free high-speed Wi-Fi, and relax in comfort with our thoughtful amenities and attentive multilingual staff.

Book now to experience the perfect blend of convenience and comfort at The Prime London Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2715 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
3
308jackyd Friends getaway
10
100% recommend this hotel
Pros:

So glad we chose this hotel. It's a short walk from the train station. The room was really nice, clean and comfortable and the staff were extremely friendly and helpful. A special thank you to the receptionist who gave us a much needed cold fruity cider on arrival simply because we had to wait literally five minutes for our room to be finished due to a late check-out. Worth the wait!
Would definitely recommend and will stay there again if we are visiting that area again.

2026-06-05 via Tripadvisor
M
Melania couple it
10
Consigliato!
Pros:

Posizione ottima, in un quartiere molto tranquillo e a pochi passi dalla metro. Camera e bagno ampi per lo standard di Londra e pulizia ottima. Letto e cuscini comodi. Dotato di ascensore per raggiungere i piani. Personale gentile e disponibile. Lo consiglio assolutamente!

2026-06-05 via Nuitee
H
Hande couple tr
8
2026-06-03 via Nuitee
M
Mariia solo_traveller lu
9
2026-06-03 via Nuitee
Y
Yeh Chin solo_traveller tw
8
2026-06-03 via Nuitee
A
Andrea solo_traveller it
6
2026-06-03 via Nuitee
L
Luciano solo_traveller it
8
Buon rapporto qualità prezzo
Pros:

Vicinanza alla stazione del metro.
Accogliente.

Cons:

Camere calde, aria condizionata non funzionante, bastava arieggiare un po' la stanza, ma la finestra non restava aperta.

2026-06-02 via Nuitee
J
Joe Gojke solo_traveller gb
3
Unbearably hot and humid in a tiny room. Not worth the price
Pros:

Location good, clean

Cons:

No air con working and only partial curtain coverage. This led to a room that was over 30 degrees and woken by bright sunlight around 5am. Genuinely 2 of the worst night's sleep we have ever had. £300 for 2 nights in a supposedly premium hotel with no functioning air con is unacceptable. The air con was there with controls but was completely non functioning. Hotel then claimed it had been removed from the listing but I would argue that anywhere charging this much should have aircon as a basic standard, especially in the summer and during a heatwave! Room is also tiny

2026-06-01 via Nuitee
D
Dr. Mehmet solo_traveller de
4
Auch wenn die Lage gut ist, nächstes Mal ein anderes Hotel.
Pros:

Die Lage und Ausstattung.

Cons:

Extrem kleine Zimmer, kaputte Lüftung/Klimaanlage, Schimmel in der Dusche.

2026-05-30 via Nuitee
S
Stanca couple ro
10
2026-05-30 via Nuitee
K
Katarzyna couple pl
10
Pros:

Lokalizacja , czystość Obsługa

Cons:

Wszystko było ok

2026-05-30 via Nuitee
S
sawisia7 solo_traveller pl
9
Pros:

Bardzo czysty hotel. Miła obsługa. Fajne drobne udogodnienia typu kawa, herbata, owoce, woda.

Cons:

Łóżko było wąskie dla 2 osób

2026-05-29 via Nuitee
P
Patricia couple au
8
Pros:

Great location
Air conditioning
Lift/elevator

2026-05-29 via Nuitee
R
Ruth couple gb
9
2026-05-28 via Nuitee
T
Tim couple de
7
2026-05-27 via Nuitee
A
Anamika extended_group us
8
Pros:

The fruit bowl, water filling station, coffee and tea were a nice touch - appreciated that very much. The room and bathroom were clean. The ladies were friendly. The bed was very comfortable. They were kind when we asked for blankets and sheets. The shower was a bit weird but we figured it out. The water pressure was good.

Cons:

The listing mentioned a microwave and there was no microwave! That is not acceptable!! They offered to bring one but the room was so tiny - shoebox size. There was no place to put the microwave. The room did not have a day time sheer - It was either be exposed or blackout curtains! The blackout curtains did not close all the way leaking light and waking us up. There were not enough electrical outlets. The ones next to the bed (nightstand) were either blocked off or not working. Both the pillows were on the soft side - it would be better if they gave a firm pillow and a soft one. There was no place to put used towels. I didn't want to mix with my friend's towel and there was no easy way to do it.

2026-05-26 via Nuitee
J
Jue couple ie
9
2026-05-26 via Nuitee
S
Sipe solo_traveller fi
8
Great location, quiet nice small hotel.
Pros:

Excellent location. Very friendly and helpful staff. There were fresh fruits available at the reception, which was really nice.

Cons:

The room was tiny, but it was okey for one person. The room was very warm.

2026-05-26 via Nuitee
B
Brett solo_traveller gb
8
2026-05-25 via Nuitee
F
Filippo Francesco couple it
9
2026-05-24 via Nuitee