Scenic Hotel Franz Josef Glacier

Hotels
•
Scenic Hotel Group - Heartland Hotels
8.2 (105 reviews)
36 Main Road, State Highway 6, Franz Josef Glacier, 7886 , Franz Josef Glacier , NZ
+64 3 752 0729

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Room old fashioned
Location good

Categories

Cleanliness
7.56
Room old fashioned may imply lack of cleanliness.
Service
8.73
Standard quality for this hotel tier.
Location
8.87
Location good.
Room Quality
7.52
Room old fashioned.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.21
Standard quality for this hotel tier.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
8.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:18

Property Description

Discover the perfect getaway at Scenic Hotel Franz Josef Glacier, where nature meets comfort in an idyllic setting.

Convenient Amenities: Enjoy complimentary wireless internet access, 24-hour concierge services, and an elegant banquet hall for your special events. Our hotel ensures that every guest feels like royalty with our attentively designed amenities.

Exceptional Dining: Savor delectable cuisines at Canavans Restaurant and two additional dining venues, plus unwind with a drink in our cozy bar/lounge. Indulge in our sensational buffet breakfast available daily from 7:00 AM to 10:00 AM.

Comfortable Accommodation: Relax in one of our 130 well-appointed guestrooms, complete with refrigerators, private bathrooms, and daily housekeeping. Our spacious rooms provide the perfect sanctuary to recharge after your adventures in the stunning surroundings.

Experience the ultimate escape; book your stay at Scenic Hotel Franz Josef Glacier today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKK

Property Policies

  • Pets

    Pets not allowed

  • Transportation

    Car recommended

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Sustainability Certifications

    Qualmark Sustainable Tourism Business Award

Location

Guest Reviews

8.2
Based on 105 reviews
Cleanliness: 7.56
Service: 8.73
Location: 8.87
Room Quality: 7.52
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
L
Lee-Ann • couple • nz
9
Close to everything Could not wish for more.
Pros:

Room was clean, warm and smelt good
Bed very comfortable
Bathroom adequate with all one needed

2026-07-25 • via Nuitee
G
Giridhari • family_with_children • au
10
2026-07-25 • via Nuitee
S
Simone • solo_traveller • au
9
2026-07-25 • via Nuitee
N
Nita • extended_group • au
5
Average
Pros:

Location

Cons:

We were given rooms with the wrong bed configuration. On arrival we checked in and then had the inconvenience of having to move to rooms with the correct configuration as booked on Booking.com. The receptionist stated that we were being upgraded but they were not open about this at check-in. There was no evidence of an upgrade.

2026-07-24 • via Nuitee
E
Erin • extended_group • au
9
Friendly staff, great location and comfortable rooms
Pros:

Great location, rooms very very large and comfortable. Lovely well kept gardens.

2026-07-20 • via Nuitee
D
David • family_with_children • au
8
2026-07-20 • via Nuitee
L
Luke • family_with_children • au
10
Beautiful location, great value for money, great rooms and food
Pros:

Great location and value for money.
Helpful staff who were kind and m helpful.

Cons:

The beds are a tad uncomfortable (too soft) but other than that nothing negative about the property.

2026-07-20 • via Nuitee
I
Ibrahim • extended_group • sa
8
2026-07-16 • via Nuitee
L
Lisa • family_with_children • au
10
Very happy!
Pros:

Reception staff were so lovely! Very helpful and accomodating! Location is very central, an easy walk to shops / restaurants etc and a 5min walk to our helicopter check in location.

2026-07-15 • via Nuitee
C
Chris • couple • au
9
2026-07-14 • via Nuitee
M
Mai • couple • nz
6
2026-07-13 • via Nuitee
O
onlineeric • family_with_children • nz
9
good stay, worth of money, good location
Pros:

good stay, worth of money, good location.

Cons:

In room bathroom facilities a bit old.

2026-07-12 • via Nuitee
Y
Yanny • solo_traveller • au
6
Pros:

Location wise, convenient.

Cons:

Called no 0, i think the front desk pick up, we asked for.additional bath Towel... due to after shower the water from the bathroom leaking through the door.
Asked for toothbrush, they said no toothbrush available. And the 4 square supermarket has closed.
However No one coming as promised.
Our bathroom seems for people with dissability. And the toilet seat was sloping.

2026-07-11 • via Nuitee
V
Vishal • solo_traveller • nz
10
2026-07-10 • via Nuitee
D
Debbie • solo_traveller • au
10
Fantastic
Pros:

Beautiful room with a spectacular view. Clean and comfortable. Close to everything. Staff were lovely.

Cons:

Nothing, everything was great

2026-07-10 • via Nuitee
C
Chun Yin • couple • hk
10
Blessing
Pros:

The staffs are nice, they helped me to arrange things immediately.

Cons:

Nothing.

2026-07-07 • via Nuitee
L
Leeanne • solo_traveller • au
10
Pros:

Due to extreme weather the hotel lost power , they were amazing. They had generators and the service was great.

Cons:

Bed was a little soft

2026-07-07 • via Nuitee
K
Kerry • solo_traveller • au
10
New Zealand 2026
Pros:

The staff were wonderful and so helpful, the restaurant was outstanding our steak was cooked to perfection, the room was lovely and cosy, the beds super comfortable

2026-07-04 • via Nuitee
J
Javid • family_with_children • au
5
2026-07-03 • via Nuitee
P
Paul • couple • au
9
Pros:

Location

2026-07-02 • via Nuitee