Hotel Grand Chancellor Melbourne

Hotels
8.2 (11390 reviews)
131 Lonsdale Street , Melbourne , AU
+61 3 9656 4000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Great value for money
Cons:
Some amenities not functional
Rooms could be dated
Issues with breakfast service

Categories

Cleanliness
8.45
Multiple reviews praised the cleanliness, noting it was one of the cleanest hotels.
Service
8.45
Staff were frequently described as friendly and helpful, providing good service.
Location
8.45
Great location mentioned multiple times, especially for access to the theatre and CBD.
Room Quality
7.95
Rooms were generally noted as clean and spacious, with a few comments about being dated.
Amenities
7.45
Some amenities like the pool were either not available or mentioned with issues.
Value for Money
8.45
Many reviews indicated good value, especially for the location and included breakfast.
Food and Beverage
7.95
Breakfast received positive reviews, though there were some complaints about service items.
Overall Experience
8.45
General satisfaction found throughout the reviews, noting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Stunning Rooftop Pool with Panoramic Views
Experience the breathtaking sights of Melbourne CBD from our heated rooftop swimming pool at Hotel Grand Chancellor Melbourne.

Prime Location in the Theatre District
Immerse yourself in the vibrant culture of Melbourne with easy access to theatres, nightlife, and shopping just minutes away.

Modern Rooms and Delectable Dining Options
Indulge in stylish accommodations with satellite TV and luxurious bathroom amenities. Start your day with a lavish breakfast buffet at Footlights Restaurant and savor delectable dishes at Encore Restaurant & Bar.

Book your stay at Hotel Grand Chancellor Melbourne now for an unforgettable experience!

Important information:

The Hotel Grand Chancellor Melbourne has a strict Covidsafe policy in place for the health and safety of our team, our valued guests and all on- site visitors.
Credit Card information:
Please note that there is a 1.20% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.
Please note that there is a 3.05% charge when you pay with a JCB credit card.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.2
Based on 11390 reviews
Cleanliness: 8.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
C
Chris • solo_traveller • au
9
2026-09-19 • via Nuitee
D
Divall • solo_traveller • au
10
Pros:

Comfortable room, good service from the staff.

2026-09-19 • via Nuitee
S
Shannon • couple • au
8
2026-09-19 • via Nuitee
K
Kim • solo_traveller • au
8
Pros:

Fantastic breakfast

2026-09-19 • via Nuitee
M
Melinda • solo_traveller • au
9
Pros:

Room was great, we received an unexpected upgrade so that was lovely

Cons:

Street noise was quite clear,older style windows. Would benefit in being upgraded

2026-09-19 • via Nuitee
J
Jen • couple • au
10
Excellent stay, very clean, great staff
Pros:

Very clean, great service and location

2026-09-18 • via Nuitee
M
Manuel • solo_traveller • au
10
2026-09-17 • via Nuitee
B
Bill • solo_traveller • au
8
2026-09-17 • via Nuitee
C
Carrie • couple • au
10
Great, will stay again and will recommend.
Pros:

My requests were accommodated. I asked for if possible a room with a bath and I got it. Also I think I booked a queen suite and it was a king bed .

Cons:

The spa did not work and the bathtub too awhile to fill up.

2026-09-17 • via Nuitee
C
Carolyn • couple • au
10
2026-09-16 • via Nuitee
T
Tessa • couple • au
7
A great stay, good value for money in a great location. Would Absolutley stay again.
Pros:

Good comfortable beds. Good bathroom, perfect for a short stay.
If you like Greek food you must head to STALACTITES which is just up the road from this accomodation. 10/10

Cons:

The balcony for our room looked out onto just balconies of other rooms which made us unusable for us.

2026-09-15 • via Nuitee
J
Jaime • solo_traveller • au
9
Pros:

Perfect for a couple needing a private getaway. So close to everything and really nice staff

2026-09-15 • via Nuitee
S
Sharon • extended_group • nz
9
Perfect location.
Pros:

Perfect location, next to Chinatown. Lovely friendly staff and comfortable rooms.

Cons:

Breakfast wasn't the best. Was cold, and very little variety.

2026-09-15 • via Nuitee
W
William • couple • au
10
2026-09-14 • via Nuitee
M
miguel angel • couple • us
10
Pros:

Close to everything

Cons:

The gym and swimming pool is closed.

2026-09-14 • via Nuitee
B
Brian • couple • au
8
2026-09-14 • via Nuitee
I
Ian • couple • au
10
2026-09-14 • via Nuitee
P
Peter • couple • au
8
We’d stay again - good value and right in the middle of Melbourne
Pros:

We had a great room on the top floor - bed was comfy

Cons:

Nothing

2026-09-14 • via Nuitee
A
Andrew • couple • au
10
2026-09-14 • via Nuitee
R
Robert • couple • au
5
It would be great for a single international tourist.
Pros:

The staff were excellent. The location was perfect. It was clean.

Cons:

The refrigerator did not work. Worst of all no car parking available. That’s a deal breaker for me. A hotel needs a car park.

2026-09-13 • via Nuitee