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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Accessible parking
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Concierge service
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Delivered food - securely covered
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Happy hour
Review Highlights
Categories
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Property Description
Stunning Rooftop Pool with Panoramic Views
Experience the breathtaking sights of Melbourne CBD from our heated rooftop swimming pool at Hotel Grand Chancellor Melbourne.
Prime Location in the Theatre District
Immerse yourself in the vibrant culture of Melbourne with easy access to theatres, nightlife, and shopping just minutes away.
Modern Rooms and Delectable Dining Options
Indulge in stylish accommodations with satellite TV and luxurious bathroom amenities. Start your day with a lavish breakfast buffet at Footlights Restaurant and savor delectable dishes at Encore Restaurant & Bar.
Book your stay at Hotel Grand Chancellor Melbourne now for an unforgettable experience!
The Hotel Grand Chancellor Melbourne has a strict Covidsafe policy in place for the health and safety of our team, our valued guests and all on- site visitors.
Credit Card information:
Please note that there is a 1.20% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.
Please note that there is a 3.05% charge when you pay with a JCB credit card.
Please note, the rooftop pool is currently closed for maintenance, our apologies for the inconvenience caused.
We would like to inform you that from the 5th August 2024 that we will be replacing one of our in-house elevators. These efforts are part of our ongoing commitment to enhance your experience with us. During this time, there may be some noise and minor disruptions with elevator operations. We apologize for any inconvenience this may cause and assure you that we will do our utmost to minimize any disturbance to your stay.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not possible) and costs AUD 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 3 years old and over stay for AUD 55 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
No wifi in room
Lovely staff, room service meals were delicious and arrived quickly
I just wish it had a pool and sauna
Great location, after hours check in, really friendly and helpful staff.
Comfy, good location, everything we needed.
Would have given a great score but unfortunately there was a fire drill just as we were about to sleep and so we had to get dressed and come back out and it took a long time. Cant control these things I know, but it did dampen our stay. I feel we should have been offered something for the inconvenience.
The hospitality of the house was incredible. And the night staffs where like the stars even on a cloudy sky....
The confortable with great hospitality nailed it...
Returning clients- great city location and great breakfast!
Location, clean comfortable, quiet, good value
Breakfast was reasonably good but food lule warm at best
Room, Price, staff, location. Eveything about the stay was great. Oh, and the parking is very convenient.
Nothing.
Staff are so friendly and professional! The room was impressive for the price, Will definitely use again
Location
Nothing
Clean, central, good staff
Nothing
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