Hotel Grand Chancellor Melbourne

Hotels
8.2 (11346 reviews)
131 Lonsdale Street , Melbourne , au
+61 3 9656 4000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Great value for money
Cons:
Some amenities not functional
Rooms could be dated
Issues with breakfast service

Categories

Cleanliness
8.45
Multiple reviews praised the cleanliness, noting it was one of the cleanest hotels.
Service
8.45
Staff were frequently described as friendly and helpful, providing good service.
Location
8.45
Great location mentioned multiple times, especially for access to the theatre and CBD.
Room Quality
7.95
Rooms were generally noted as clean and spacious, with a few comments about being dated.
Amenities
7.45
Some amenities like the pool were either not available or mentioned with issues.
Value for Money
8.45
Many reviews indicated good value, especially for the location and included breakfast.
Food and Beverage
7.95
Breakfast received positive reviews, though there were some complaints about service items.
Overall Experience
8.45
General satisfaction found throughout the reviews, noting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Stunning Rooftop Pool with Panoramic Views
Experience the breathtaking sights of Melbourne CBD from our heated rooftop swimming pool at Hotel Grand Chancellor Melbourne.

Prime Location in the Theatre District
Immerse yourself in the vibrant culture of Melbourne with easy access to theatres, nightlife, and shopping just minutes away.

Modern Rooms and Delectable Dining Options
Indulge in stylish accommodations with satellite TV and luxurious bathroom amenities. Start your day with a lavish breakfast buffet at Footlights Restaurant and savor delectable dishes at Encore Restaurant & Bar.

Book your stay at Hotel Grand Chancellor Melbourne now for an unforgettable experience!

Important information:

The Hotel Grand Chancellor Melbourne has a strict Covidsafe policy in place for the health and safety of our team, our valued guests and all on- site visitors.
Credit Card information:
Please note that there is a 1.20% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.
Please note that there is a 3.05% charge when you pay with a JCB credit card.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.2
Based on 11346 reviews
Cleanliness: 8.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
S
Sheila • solo_traveller • au
7
Pros:

Staff lovely and friendly 😊. Food is fantastic.

Cons:

The swimming pool and gym was closed.

2026-08-29 • via Nuitee
A
Anbuselvan • couple • in
7
2026-08-28 • via Nuitee
G
Geraldine • couple • au
5
Pros:

Breakfast was good

Cons:

Loud traffic noise over night

2026-08-28 • via Nuitee
D
Darinda • couple • au
9
2026-08-27 • via Nuitee
H
Hessie • couple • au
10
We had a great short stay in the heart of the city.
Pros:

The room was larger than expected and had 2 comfortable lounge chairs. There is a lovely bar that has happy hour each day and a restaurant for dinner and breakfast. It is centrally located to most of the theatres and Chinatown.

2026-08-27 • via Nuitee
M
Melinda • couple • au
6
Pros:

Location was good

Cons:

Room was a bit dated, but good for the price

2026-08-26 • via Nuitee
T
Trish • couple • au
9
We had a great timeh
Pros:

Staff were brilliant, great location.

2026-08-26 • via Nuitee
S
Sandra • solo_traveller • au
10
Pros:

Clean great spot

Cons:

Everything

2026-08-26 • via Nuitee
A
Ajith Ernest • solo_traveller • nz
8
2026-08-26 • via Nuitee
B
Brad • solo_traveller • au
8
Pros:

Breakfast selection

Cons:

Pillows

2026-08-25 • via Nuitee
J
Jill • couple • au
8
Lovely stay otherwise.
Pros:

Very clean and comfortable

Cons:

The person at reception could have been more friendly.

2026-08-25 • via Nuitee
E
Ellen • solo_traveller • de
9
2026-08-25 • via Nuitee
J
Jan • couple • au
9
Pros:

Close to Theatre & dining opportunities

Cons:

nothing

2026-08-24 • via Nuitee
S
Shalika • extended_group • au
10
2026-08-24 • via Nuitee
I
Ian Ross • solo_traveller • au
9
Amazing
Pros:

It was close to places that I could walk to. The breakfast was amazing and it was great having 24 hour meal service, the bed was comfortable and the shower was great not like some places where the water pressure is crap and not hot enough but Grand Chancellor was amazing

Cons:

There was nothing I disliked it was a very pleasant stay

2026-08-24 • via Nuitee
J
Jonathan • solo_traveller • au
10
I treacle for work to Melbourne and this hotel has become my first choice everytime. Great staff, clean modern rooms, gr
Pros:

Location and staff

Cons:

N/A

2026-08-24 • via Nuitee
J
Jenny • couple • au
10
2026-08-23 • via Nuitee
F
fred • couple • au
10
Pros:

Close to every thing

2026-08-23 • via Nuitee
L
Lakhvir • family_with_children • us
1
2026-08-23 • via Nuitee
K
Katie • solo_traveller • au
8
2026-08-23 • via Nuitee