Extended Stay America Suites - Phoenix - Airport

Hotels
•
Extended Stay America Suites
6.4 (813 reviews)
3421 East Elwood Street , Phoenix , US
+1 602-225-2998

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean facilities
Cons:
Musty smells
Limited amenities
Outdated furnishings

Categories

Cleanliness
5.74
Several reviews indicated cleanliness issues such as musty smells and old furnishings.
Service
7.71
Mixed feedback; some found staff helpful while others faced issues with room availability.
Location
8.25
Convenient location near the airport was mentioned positively in multiple reviews.
Room Quality
5.7
Comments on the outdated rooms and noise detracted from the overall perception.
Amenities
5.23
Limited amenities and basic breakfast offerings were highlighted as shortcomings.
Value for Money
7.19
Price point was seen as acceptable considering the location, but quality issues noted.
Food and Beverage
4.74
Breakfast options were very basic and unsatisfactory for many guests.
Overall Experience
6.61
Overall experience was mixed, with some concerns but satisfactory for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:58

Property Description

Fully Equipped Kitchens for Extended Stays
Discover the convenience of fully equipped kitchens in every room, complete with a stovetop, microwave, and fridge. Enjoy upgraded bedding and laundry facilities during your extended stay at Extended Stay America - Phoenix.

Convenient Amenities
Benefit from free WiFi, 24-hour front desk service, and ironing facilities. Rest easy with extra pillows in every room and take advantage of the free onsite parking offered at the property.

Nearby Attractions
Explore popular attractions such as the Wild Horse Pass Casino, Casino Arizona, and Tempe Town Lake located just a stone's throw away from the hotel. Experience comfort and convenience during your stay in Phoenix.

Book now for a memorable extended stay experience!

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

6.4
Based on 813 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.25
Room Quality: 5.7
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 4.74
Overall Experience: 6.61
K
Kelly • solo_traveller • us
8
Pros:

Staff were friendly and helpful

Cons:

Someone, something up stairs noisy, stomping possibly.

2026-09-10 • via Nuitee
J
josephine • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
J
Jiri • family_with_children • cz
6
2026-09-01 • via Nuitee
L
Lindsey • couple • us
1
It was horrible. No rooms available and front desk attendant was not helpful or nice.
Cons:

We arrived exhausted and they didn’t have my reservation and they didn’t have a room for me, even though I had a confirmation number and everything. The man at the front desk was quite rude to me and very short, offering no solution or apology. It was very frustrating and since it was after midnight, we were unable to book another place and had nowhere to stay.

2026-08-31 • via Nuitee
V
Valerie • solo_traveller • us
5
Fair
Pros:

Location and Staff that checked us in and out very friendly.

Cons:

People are making noise 2am, 5am up slamming doors talking loud people roaming around parked in parking lot watching you.Smell in the hallways. Smoking out side the entrance of the building.

2026-08-22 • via Nuitee
R
Rakesh • family_with_children • us
4
2026-08-21 • via Nuitee
D
Diaz • couple • gt
9
Good experience
Pros:

Near at the airport

Cons:

Its neccesary made clean room each 2 days I think because my stay was more that 02 days and they no made cleanning in the room or change towels, bed sheets

2026-08-12 • via Nuitee
V
Vincent • solo_traveller • us
4
2026-08-11 • via Nuitee
D
Delon • couple • us
7
2026-08-08 • via Nuitee
M
Mayo • couple • us
10
2026-08-03 • via Nuitee
M
Mayo • couple • us
10
2026-08-03 • via Nuitee
A
Anthony • solo_traveller • us
9
Pros:

It was a decent stay with no problems.

Cons:

The elevator was out for a day, but it was fixed quickly.

2026-07-24 • via Nuitee
A
Alexander • couple • us
6
2026-07-20 • via Nuitee
F
Frans • solo_traveller • nl
7
Good value getaway on the outskirts of town.
Pros:

Good clean room with all you need, empty kitchen but all you need is available on request. good wifi and decent size TV
room was quiet and decent size, good airco ( quiet) also.

Cons:

the curtaind were not dark enough for my taste and the breakfast is a joke, pre packed proteine bar and awful coffee, skipped that.

2026-07-14 • via Nuitee
D
Dennis • solo_traveller • us
2
False advertising
Pros:

Elevator was broken, so front desk person gave us a ground floor room.

Cons:

You advertise that it is a stocked kitchen. It has only a stove. No plates. No pans. No silverware. Also, no shampoo in the shower.

2026-07-09 • via Nuitee
D
Denise • solo_traveller • us
5
Pros:

The location

Cons:

The bathroom wasn't very clean and the shower head sprayed everywhere and got the floor incredibly wet

2026-07-08 • via Nuitee
A
Amy • extended_group • us
6
Perfect for a bed to sleep in on a long layover.
Pros:

It met our need for a long layover. Bed was very comfortable.

Cons:

Weird location. Advertised free breakfast was just packaged muffins. Staff was underwhelming. Property needed attention.

2026-07-08 • via Nuitee
F
Fabio • couple • it
10
2026-07-08 • via Nuitee
P
Pope • solo_traveller • us
1
It was the worst hotel I’ve ever stayed in
Pros:

Nothing

Cons:

The property was not clean. The air didn’t work, and the elevator was broken.

2026-06-30 • via Nuitee
J
Julie • solo_traveller • us
4
2026-06-29 • via Nuitee