The Robert Towns

Hotels
7.8 (2426 reviews)
261 Stanley Street , Townsville , AU
+61 7 4771 6900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool area
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
6.74
Clean but some reports of ants and shower issues.
Service
8.71
Staff is friendly and accommodating.
Location
8.75
Great location, close to strand and beach.
Room Quality
7.2
Rooms were clean but outdated in some cases.
Amenities
7.73
Pool area is nice, but some items need attention.
Value for Money
7.19
Considered expensive for the quality.
Food and Beverage
8.04
Basic coffee and tea provided, but no breakfast service.
Overall Experience
8.01
Overall positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:09

Property Description

Outdoor Swimming Pool:
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation and leisure during your stay.

Comfortable Rooms with Amenities:
Experience comfort at its best with air-conditioned rooms equipped with a minibar, tea/coffee making facilities, and ironing amenities. Each room also features a work desk and lounge area for your convenience.

Convenient Location and Family-Friendly Amenities:
Situated in a peaceful street near Townsville city centre, The Robert Towns provides easy access to popular attractions like The Strand and Magnetic Island Ferry Terminal. Families can make use of the children’s wading pool and outdoor dining area for quality time together.

Book your stay at The Robert Towns now for a memorable and enjoyable experience!

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay and a 1.95% charge when you pay with any other credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

7.8
Based on 2426 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 8.04
Overall Experience: 8.01
R
Robert • couple • au
10
2026-10-30 • via Nuitee
S
Sissi Jess • couple • au
5
Pros:

Convenienrly close to everything

Cons:

Close to the road, a bit noisy in the mning.

2026-10-30 • via Nuitee
M
Michael • family_with_children • au
7
It was a great pleasure to stay at your accomodation.
Pros:

The room was specious and tidy

Cons:

nil

2026-10-29 • via Nuitee
S
Steven • solo_traveller • au
8
Quick short stay but satisfied and great full to have somewhere to rest our bones
Pros:

Very clean and the managers wet so nice and accomodating

Cons:

The beds were the only let down , too soft for older bones

2026-10-29 • via Nuitee
C
Cameron • family_with_children • au
8
2026-10-29 • via Nuitee
J
Joanne • solo_traveller • au
9
Room was comfortable, great location, friendly staff
Pros:

Room was clean and comfortable, staff were friendly

Cons:

No menu eg, no breakfast options

2026-10-29 • via Nuitee
A
Aus_Jay • couple • au
7
Convenient stay a short walk from Flinders St. Good for short stay when attending events
Pros:

Convenient location, approx 10min walk to centre of Flinders St. Plenty of cafes and food options around the area. Nice walks to river and sports precinct. Walk to the Strand a little longer but still reasonable. Pool area was spacious and clean.

Cons:

Reasonable for an older style drive up motel. Surfaces and fixtures were clean but dated. Our room was overdue for a deep clean. Try not to look under the beds or lounge should you drop something on the floor.

2026-10-25 • via Nuitee
C
Cianne • couple • au
8
2026-10-25 • via Nuitee
M
Malcolm • solo_traveller • gb
9
Pros:

Spacious room with easy parking. Just a short walk to a range of restaurants.

Cons:

Nothing

2026-10-24 • via Nuitee
L
Lisa • couple • au
8
2026-10-24 • via Nuitee
D
David • couple • nz
7
2026-10-23 • via Nuitee
C
Chin L Wong • family_with_children • gb
9
2026-10-23 • via Nuitee
L
Lee • couple • au
10
Pros:

Nice and clean

2026-10-23 • via Nuitee
J
Jennifer • couple • au
9
Comfortable and affordable
Pros:

Location and smelt beautiful on arrival

Cons:

Nothing

2026-10-23 • via Nuitee
M
Max • couple • au
7
2026-10-23 • via Nuitee
A
Andrew • couple • au
9
Great location, clean & tidy and all at the right price.
Pros:

Great location, clean & tidy and all at the right price.

Cons:

Nothing.

2026-10-22 • via Nuitee
D
darlami magar • family_with_children • au
10
Friendly and helpful team
Pros:

Very welcoming

Cons:

Nothing

2026-10-21 • via Nuitee
D
Donna • extended_group • au
6
Basic and ok price but won’t stay again
Pros:

Price point was acceptable for the facilities.
We got in late and left early

Cons:

Thin walls could hear other coming and going through out the night.
Our shower was not cleaned as there was used hotel shampoo and body wash left in the shower from previous occupants

2026-10-19 • via Nuitee
N
Noble • family_with_children • au
8
Pros:

The ladies at the front counter were great, very friendly, I would recommend staying there

2026-10-19 • via Nuitee
D
DEBBIE • couple • au
7
2 night stay . Typical motel style .
Pros:

It was very convenient for the event we were going to . Get what you paid for $145 per night so didn’t expect 5 star

Cons:

A very basic motel , wouldn’t choose again but was very close to function we were attending

2026-10-18 • via Nuitee