The Robert Towns

Hotels
7.8 (2393 reviews)
261 Stanley Street , Townsville , au
+61 7 4771 6900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool area
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
6.74
Clean but some reports of ants and shower issues.
Service
8.71
Staff is friendly and accommodating.
Location
8.75
Great location, close to strand and beach.
Room Quality
7.2
Rooms were clean but outdated in some cases.
Amenities
7.73
Pool area is nice, but some items need attention.
Value for Money
7.19
Considered expensive for the quality.
Food and Beverage
8.04
Basic coffee and tea provided, but no breakfast service.
Overall Experience
8.01
Overall positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:09

Property Description

Outdoor Swimming Pool:
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation and leisure during your stay.

Comfortable Rooms with Amenities:
Experience comfort at its best with air-conditioned rooms equipped with a minibar, tea/coffee making facilities, and ironing amenities. Each room also features a work desk and lounge area for your convenience.

Convenient Location and Family-Friendly Amenities:
Situated in a peaceful street near Townsville city centre, The Robert Towns provides easy access to popular attractions like The Strand and Magnetic Island Ferry Terminal. Families can make use of the children’s wading pool and outdoor dining area for quality time together.

Book your stay at The Robert Towns now for a memorable and enjoyable experience!

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay and a 1.95% charge when you pay with any other credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

7.8
Based on 2393 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 8.04
Overall Experience: 8.01
P
Powell • solo_traveller • au
10
2026-08-29 • via Nuitee
A
Ariel • family_with_children • au
10
2026-08-29 • via Nuitee
L
Lateesha • family_with_children • au
7
2026-08-28 • via Nuitee
G
Glenn • extended_group • au
10
2026-08-28 • via Nuitee
C
Chris • family_with_children • nz
10
Great spot to stay in the city
Pros:

It's beautifully located within walking distance of many amenities.

Cons:

I'm used to finding sachets of hot chocolate/drinking chocolate in hotels & motels in NZ, but I've not found them anywhere in Aus. Is this just a kiwi thing?

2026-08-27 • via Nuitee
W
Will • family_with_children • au
8
2026-08-26 • via Nuitee
J
Jamie • solo_traveller • au
10
2026-08-26 • via Nuitee
O
Ompoy • couple • au
10
2026-08-26 • via Nuitee
J
JOANNE • couple • au
10
Great location, clean room, friendly staff
Pros:

The location is great, rooms are clean and staff are friendly and helpful.

2026-08-25 • via Nuitee
E
Ethan • solo_traveller • au
10
2026-08-25 • via Nuitee
C
Craig • family_with_children • au
8
Enjoyable. Staff were very helpful.
Pros:

Location

Cons:

Older room but still clean

2026-08-25 • via Nuitee
E
Ethan • solo_traveller • au
10
2026-08-25 • via Nuitee
G
Glenn • extended_group • au
10
2026-08-25 • via Nuitee
A
Abba Harri • solo_traveller • au
7
Very pleasant…value for money
Pros:

Location central and convenient

Cons:

It was all satisfactory

2026-08-25 • via Nuitee
J
Jamie • solo_traveller • au
10
2026-08-25 • via Nuitee
T
Tracy • couple • au
8
Great value for money -amazing staff
Pros:

Pet friendly, lovely staff and owners

Cons:

A little bit away from the Main Street

2026-08-24 • via Nuitee
K
Kristina • couple • au
6
Pleasant in a great spot
Pros:

Great staff so friendly and helpful!!
Lovely pool area

Cons:

Plates in cupboard dirty.
Shower hard to turn on

2026-08-23 • via Nuitee
P
Pieter • solo_traveller • be
7
2026-08-23 • via Nuitee
A
Avenell • solo_traveller • au
8
2026-08-23 • via Nuitee
B
Blake • couple • au
10
2026-08-23 • via Nuitee