The Robert Towns

Hotels
7.8 (2337 reviews)
261 Stanley Street , Townsville , au
+61 7 4771 6900

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool area
Cons:
Cleanliness issues
Aging facilities

Categories

Cleanliness
6.74
Clean but some reports of ants and shower issues.
Service
8.71
Staff is friendly and accommodating.
Location
8.75
Great location, close to strand and beach.
Room Quality
7.2
Rooms were clean but outdated in some cases.
Amenities
7.73
Pool area is nice, but some items need attention.
Value for Money
7.19
Considered expensive for the quality.
Food and Beverage
8.04
Basic coffee and tea provided, but no breakfast service.
Overall Experience
8.01
Overall positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:09

Property Description

Outdoor Swimming Pool:
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation and leisure during your stay.

Comfortable Rooms with Amenities:
Experience comfort at its best with air-conditioned rooms equipped with a minibar, tea/coffee making facilities, and ironing amenities. Each room also features a work desk and lounge area for your convenience.

Convenient Location and Family-Friendly Amenities:
Situated in a peaceful street near Townsville city centre, The Robert Towns provides easy access to popular attractions like The Strand and Magnetic Island Ferry Terminal. Families can make use of the children’s wading pool and outdoor dining area for quality time together.

Book your stay at The Robert Towns now for a memorable and enjoyable experience!

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay and a 1.95% charge when you pay with any other credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2337 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 8.04
Overall Experience: 8.01
E
Emanuele • couple • it
8
Buona struttura
Pros:

Letto comodo. Parcheggio gratis. Staff disponibile e cortese.

Cons:

La struttura dovrebbe essere risistemata. Sarebbero da cambiare la porta di ingresso, la porta del bagno ed inserire delle tapparelle sulle finestre delle stanza e del bagno per non far entrare la luce

2026-07-25 • via Nuitee
T
Trevor • couple • au
9
Everything was just fine and the room was big and spacious with a fantastic shower
Pros:

Room had everything I needed

Cons:

I like everything

2026-07-24 • via Nuitee
O
O'Brien • solo_traveller • au
7
2026-07-23 • via Nuitee
A
Ashby • solo_traveller • au
7
Lovely night away for simple visit beautiful staff and location
Pros:

Lovely property early check in which was helpful for an early flight great location rooms where nice

Cons:

The walls were very thin

2026-07-23 • via Nuitee
K
Kylie • solo_traveller • au
5
Pros:

Great location, friendly staff.

Cons:

Family room had such a strong smell, unable to open windows so no airflow.
Awful water pressure

2026-07-23 • via Nuitee
V
Venessa • solo_traveller • au
1
Cons:

TV didnt work
Aircon didnt work
Beds were uncomfortable

2026-07-22 • via Nuitee
C
Catherine • family_with_children • ch
10
Pros:

People were very friendly and helpful

2026-07-22 • via Nuitee
L
Lyndsay • family_with_children • au
8
2026-07-22 • via Nuitee
J
Jordan • solo_traveller • au
10
2026-07-21 • via Nuitee
R
Regina • solo_traveller • au
6
2026-07-20 • via Nuitee
R
RICHARD (MITCH) • couple • au
8
Great place to stay when travelling between Gregory River and Cairns with a small dog.
Pros:

The room is good when travelling with a little dog and the Motel is ideally located for a break in a journey from Gregory River to Cairns.

Cons:

Nothing

2026-07-20 • via Nuitee
• couple • au
5
2026-07-20 • via Nuitee
J
john • couple • au
10
2026-07-19 • via Nuitee
H
Hirani • solo_traveller • au
8
Clean, comfortable and basic.
Pros:

Basic facilities, but clean and comfortable. Reception was lovely. Microwave and fridge etc made meals for a work trip easy.

Cons:

You'll hear everything that goes on in the carpark, including the party goers getting back to their room at 2am.

2026-07-19 • via Nuitee
H
Haddon • extended_group • au
8
2026-07-19 • via Nuitee
E
Eleanore • couple • au
5
Comfy bed but noisy neighbouring guests
Pros:

Location was quite good. Quite a distance from the waterfront but off the main highway and close to some shops. Room did have a toaster, microwave and kettle.

Cons:

It has had an update over the years but the woodwork eg doors, frames etc were peeling and in poor condition. Only one hard chair in the room at the desk. The noise from the carpark and late arrivals and VERY early departing guests was terrible. Moving garbage bins at 1130pm to try to fit their van was really unfair. Wheeling suitcases right in front of our room and talking loudly at 5am also really unfair.

2026-07-19 • via Nuitee
F
Finlay • solo_traveller • au
10
2026-07-19 • via Nuitee
P
Paul • couple • au
7
2026-07-19 • via Nuitee
K
Katrina • couple • au
6
Pros:

Location was excellent

Cons:

Balcony would of been excellent

2026-07-19 • via Nuitee
M
Min • solo_traveller • au
9
Pros:

都好

2026-07-18 • via Nuitee