Tur Hotel Santiago

Hotels
8 (65 reviews)
Avenida Libertador Bernardo O'higgins 3750, Piso 3 , Santiago , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly service
Cons:
High price
Noise disturbance
Breakfast quality

Categories

Cleanliness
8.08
General positive mention of cleanliness; however, some areas touched on inconsistencies.
Service
8.55
Overall positive sentiment regarding staff friendliness and attention.
Location
8.59
Frequent positive remarks about the convenient location.
Room Quality
7.54
Feedback indicates basic comfort but some issues like noise disturbance.
Amenities
8.07
Mixed mentions about the amenities, with some stated conveniences.
Value for Money
7.53
Concerns about high pricing relative to services provided.
Food and Beverage
7.08
Some negative comments regarding breakfast quality and options.
Overall Experience
8.55
General satisfaction expressed, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Convenient Location Above Universidad de Santiago Metro and Bus Station

Modern Rooms with Essential Amenities
The rooms at Tur Hotel Express offer a comfortable stay with private bathrooms, flat-screen TVs, minibars, and safety deposit boxes. Guests can also request a complimentary hairdryer and enjoy daily maid services.

On-Site Restaurant and Exclusive Museum Access
Guests can dine at the hotel's restaurant during weekdays and receive a 50% discount on entry to the private antique car museum, just a short drive away.

Accessible Commerce and Shuttle Services
Located above a bustling metro station, guests have easy access to currency exchange services, ATMs, and dining options. Additionally, the hotel offers convenient shuttle services to Arturo Merino Benitez Airport every 20 minutes for a seamless travel experience.

Book your stay at Tur Hotel Express for a blend of convenience, comfort, and exclusive perks!

Important information:

Please note payments in cash must be conducted in Chilean Pesos, other currencies are not accepted.

Please note the property snack bar / restaurant is only available on weekdays and until 21:00 hrs.

Please note shuttle services to the airport are available for an extra fee every 20 minutes. This service begins at 05:00 hrs until 00:00 hrs. Outside these hours, guests are welcome to request a taxi service for an extra fee.


LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 65 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.55
H
HENIS family_with_children cl
5
Buena
Pros:

La limpieza de la habitación impecable.

Cons:

Colchón muy duro y mucho ruido del exterior.

2026-07-24 via Nuitee
A
Adriana family_with_children cl
9
Agradable
Pros:

Agradable el lugar

Cons:

El servicio del personal en el desayuno. Muy lento

2026-07-15 via Nuitee
H
Henning couple dk
10
perfecto parada en el viaje
Pros:

Nada de ruido, desayuno suficiente, ubicacion perfecto llegando con bus del sur y tomar el bus al aeropuerto el dia siguiente

Cons:

todo bien

2026-07-09 via Nuitee
B
Benjamin solo_traveller ca
5
literally on top of TurBus station
Pros:

bkfast ok
convenient for bus/train station, late night arrivals

Cons:

bookings.com price different than charged price, they said 19% tax was difference, this should be mentioned at time of booking.
Takes cost from being reasonable value to overpriced for the experience

2026-07-08 via Nuitee
A
Andres solo_traveller cl
10
Pros:

La cercania de los lugares de transporte

Cons:

Que no hay receptaculos de ducha o algo similar en los baños de las piezas se sale el agua a muchos lados del suelo se humedece madera o alfombras esto ayuda a reproducir hongos acaros o bacterias.

2026-07-05 via Nuitee
M
Mario solo_traveller cl
9
Pros:

Cercanía y servicios.

Cons:

El ruido del tráfico.

2026-06-29 via Nuitee
R
Roxana solo_traveller cl
8
2026-06-24 via Nuitee
H
Hernández solo_traveller cl
10
2026-06-24 via Nuitee
L
Lagos Martinez solo_traveller cl
8
2026-06-12 via Nuitee
C
Cristina couple cl
10
2026-06-02 via Nuitee
D
Danilo solo_traveller cl
8
Pros:

Ubicación

Cons:

Que las piezas estén al frente de la recepción, el costo elevado, desayuno poco variado, controles remotos con pilas malas.

2026-05-25 via Nuitee
C
Cesar solo_traveller cl
9
2026-05-19 via Nuitee
L
Lorenzo solo_traveller cl
10
2026-05-16 via Nuitee
T
Tamara solo_traveller uy
9
Pros:

The location was ik because I had to take the bus to the airport.

Cons:

The breakfast vey poor. You cannot choose, it is a plate with 2 slices of ham and cheese and white bread.

2026-04-22 via Nuitee
R
Roberto solo_traveller cl
1
me cancelaron la estadía sin previo aviso
Pros:

me cancelaron la estadía sin previo aviso

Cons:

me cancelaron la estadía sin previo aviso

2026-04-21 via Nuitee
G
gloria couple cl
10
MUY BUENO
Pros:

Sí, muy bueno
Justo en el terminal de buses

2026-04-20 via Nuitee
C
Crissw solo_traveller de
8
Pros:

Ubicación

Cons:

Se escucha el ruido de la calle, no lo han mejorado, según comentarios de mucho tiempo atrás. También falla el agua caliente. Dejé correr el agua por 15 minutos pero no resultó. Me he duchado con agua fría a las 5:30 de la mañana.

2026-04-17 via Nuitee
C
Carlos solo_traveller cl
10
2026-04-17 via Nuitee
C
Carlos couple cl
7
2026-04-13 via Nuitee
H
Hereveri solo_traveller cl
7
Pros:

La amabilidad del personal

Cons:

Todo bien

2026-03-31 via Nuitee