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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Ski storage
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Babysitting/child services
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Chapel/shrine
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Karaoke
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Public transport tickets
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Ski school
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Kids' club
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Ski equipment hire on site
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Ski-to-door access
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Ski pass vendor
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities, some even featuring a fully-equipped kitchen. Relax in the comfort of your room with a flat-screen TV and a private bathroom, or enjoy the convenience of a safety deposit box and a fridge.
Culinary Delights
Savor a culinary journey at our restaurant offering Cantonese, French, and Japanese cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and gluten-free options available.
Recreational Activities
Experience ultimate relaxation with access to a hot spring bath, indoor pool, fitness center, sauna, and hot tub. For outdoor enthusiasts, ski-to-door access, ski equipment hire, and bike hire are at your fingertips.
Book now for an unforgettable stay at Park Hyatt Niseko Hanazono!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.
Location
Guest Reviews
Location is a bit secluded and no restaurants nearby.we had a car so it was okay to drive down to nearby places.hotel property is beautiful and rooms are lovely .
Service awesome and food also very good
全てにおいて期待値以上でした。
また利用します。
Just incredible
One of the top hotels in Japan
Rooms are huge and luxurious
Food and service amazing
Views fantastic
They accommodated our special food requirements really well
スタッフがいい
外に虫が多い
The service was incredible. The staff was very kind and we felt unique. The choice of foods was amazing, refined and tasty. The room was ultra comfortable. Overall ultra luxury experience. We strongly recommend this hotel.
Nothing
Driving there was an experience as Google Maps didn’t update where there were road closures. When I got there, the experience is truly relaxing and enjoyable. Room was big and spacious, enjoyed the welcome Takahashi cake and in season sweet strawberries! The attentive waiters and waitress at the Lounge made every meal enjoyable. The seafood was fresh and generous. As it was off peak, staying there felt exclusive. Access to Pierre Hermes bakery during breakfast was another plus. Clearly, if one chooses to stay at this resort, it is to enjoy the room and environment it offers, as access to outside needs a car.
No email asking about preferences pre arrival. No email briefing us about the bus service from the airport. We had to search on the web and made a reservation by emailing. No concierge. On site experience was the worst, especially compared to other Park Hyatt properties in Japan. Check in staff did not introduce the hotel at all. A poor room was assigned initially at check in (a parking lot view when the occupancy is only 50%- unbelievable I don’t think there’s a room worse than that) A lot to improve. By far the worst I’ve ever stayed in. Staff were not properly trained. Except for the nice Chinese staff working at the China Kitchen at breakfast, the breakfast was a complete disaster. No one to take our order, no service at all, poor food quality, and extremely poor quality Tesco 24-packed frozen food style pastries. The only notable things are Teppan restaurant (good service& food, tho we had diarrhea after that), nice Chinese staff at the China kitchen, and housekeeping staff but that’s it. If there’s any advice, I would say, an overall professional training is in desperate need, but they already had a monopoly at the high-end ski-in&out experience at Niseko (tho I doubt if it is actually “high-end” experience at all), so I don’t think they will make any changes. For starters, please tell the staff to say hi when they see a guest instead of ignoring.
Exceptional stay. Stayed in the 2 Bedroom Residence with Onsen, stunning interiors, spacious layout and seamless ski valet service, all stood out. Great dining options and a true destination resort feel. Will return next year!
Outstanding hotel, everything was excellent, in every matter.
Location is brilliant, atmosphere vibrant, excelent modern rooms, the value for money is incredible (we pay waaaay more for waaayy less in Europe). Staff is so helpful and always with a warm smile. Restaurants are absolutely te best. Will return for sure!
Our stay was fantastic. This was our fourth time visiting, and it has genuinely become a yearly tradition for our family. The rooms are excellent, the valet service is top-notch, and the location is unbeatable.
Amazing ski-in/ ski-out resort with great facilities - spa, pool, sauna, onsen ans uperb services. Staff went above and beyond to help and made sure our ski, taxi and resaurant reservations were properly handled. Restaurants in the resort were amazing, specially the Chinese one.
Beautiful room and view
Nil
Awesome magical overall experience: great facilities, great food, great staff, great service. Totally recommend. Great strategic location.
My partner and I had the best experience at this hotel. It was an amazing and relaxing vacation. We were fortunate that it snowed and our large windows overlooking the mountain took our breath away. The staff were extremely kind and accommodating. And the breakfast was so tasty, and my partners favorite part of this hotel. We also felt that the location was amazing as our favorite part of the mountain to ski and backcountry. We can’t wait to come back again soon!
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