Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

Location

Guest Reviews

7.8
Based on 2804 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
P
paul • couple • au
9
2026-05-30 • via Nuitee
J
Jane • couple • au
9
Loved it and highly recommend staying here especially if you have a pet.
Pros:

Great location. We had a pet room which was a great size and had a large outdoor area for our pup to stretch her legs.

Cons:

Only a minor issue. There was some flooding/water issue in the outdoor area. We told reception so hopefully they have it under control.

2026-05-30 • via Nuitee
L
Lynn • solo_traveller • au
9
Pros:

Position and breakfast

Cons:

in need of painting and new carpet

2026-05-28 • via Nuitee
L
Linda • solo_traveller • au
8
Adequate for a one night stay
Pros:

Close to the War memorial.

Cons:

Rundown feel

2026-05-26 • via Nuitee
D
Donndb • solo_traveller • au
8
Central Canberra Stay
Pros:

Great location, close to everything. Lovely gardens and grounds. The staff were exceptional.

2026-05-26 • via Nuitee
M
Mark • couple • au
7
2026-05-25 • via Nuitee
H
Heather • couple • au
10
2026-05-25 • via Nuitee
L
Linden • couple • au
7
Cons:

The lovely old girl could do with a renovation and a bit of love.

2026-05-25 • via Nuitee
K
Kim • couple • au
5
Pros:

The location and staff were very good

Cons:

Unfortunately we did not have hot water, moved to another room. The next day no hot water.
The menu for the bistro was the same each day.

2026-05-25 • via Nuitee
C
Catherine • solo_traveller • au
7
2026-05-25 • via Nuitee
T
Terry • couple • au
7
2026-05-24 • via Nuitee
M
Margaret • solo_traveller • au
4
Cons:

Accommodation is tired. Acoustics between rooms is not good, especially as they have internal doors/ twin rooms closed off to make single rooms.

2026-05-24 • via Nuitee
B
Bella Rose • solo_traveller • au
9
Awesome hotel it’s a wonderful place to stay
Pros:

Everything

Cons:

Nothing

2026-05-24 • via Nuitee
K
KellyaH • solo_traveller • au
10
2026-05-24 • via Nuitee
A
Ayres • solo_traveller • au
9
Pros:

We were upgraded and were very appreciative.

Cons:

All good

2026-05-24 • via Nuitee
M
Marnie • couple • au
7
2026-05-23 • via Nuitee
S
Sirleen • couple • au
10
2026-05-23 • via Nuitee
R
Rob • solo_traveller • au
6
2026-05-23 • via Nuitee
C
Chris • couple • au
6
2026-05-22 • via Nuitee
J
John • solo_traveller • au
7
2026-05-22 • via Nuitee