Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note that there is a 1.4% charge when you pay with a credit card.

Please note that pets are not allowed in the following rooms: Deluxe King Loft with Sofa Bed, Deluxe King Loft with Sofa Bed Courtyard View, Executive King Room and Standard Queen Room with Single Bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Location

Guest Reviews

7.8
Based on 3000 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
A
andrea • couple • au
6
Pros:

close to war memorial

Cons:

bathroom dangerous, shower water went 3/4 over bathroom poor drainage

2026-10-31 • via Nuitee
J
Joshua • solo_traveller • au
7
2026-10-31 • via Nuitee
S
Smith • couple • au
8
We enjoyed our 1 night stay. Would have loved to stay longer
Pros:

Room was great very clean and comfortable. great location

2026-10-30 • via Nuitee
S
Suresh • family_with_children • au
9
2026-10-30 • via Nuitee
S
Samantha • family_with_children • au
9
Pros:

Beautiful hotel, big rooms, great staff

Cons:

A bit of hallway noise

2026-10-29 • via Nuitee
K
Kara • family_with_children • au
7
Great location, lovely grounds and spacious loft room.
Pros:

Location was great and grounds were lovely. The room was a great size, larger than expected and the loft bedroom was unique. Parking fee was not entirely clear when booking but the carpark was convenient and worthwhile.

Cons:

Breakfast was disappointing as there were multiple tour groups in the restaurant and the overflow dining area,making it difficult to find a table and almost all hot food had run out.

2026-10-28 • via Nuitee
J
Jigme • couple • au
10
2026-10-28 • via Nuitee
H
Hope • couple • au
9
2026-10-28 • via Nuitee
N
Nott • couple • au
10
Comfortable, Clean & Inviting, Great Staff
Pros:

We had a wonderful stay at Mercure Canberra! The accommodation was clean and comfortable, and the yard was fantastic for our dogs, giving them a lovely space to stretch their legs and enjoy themselves. The staff were extremely welcoming to our fur babies and made us all feel right at home. It’s such a pleasure to stay somewhere that welcomes dogs so warmly. Highly recommend for anyone travelling with their furry family members—we’d happily stay again! 🐾❤️

2026-10-27 • via Nuitee
P
Paul • couple • au
7
2026-10-26 • via Nuitee
C
Carla • couple • au
7
2026-10-26 • via Nuitee
S
Shaun • couple • au
10
2026-10-25 • via Nuitee
D
David • couple • au
1
A 1 star hotel at a 5 star price.
Pros:

The waiving of the parking charge and a couple of free drinks because our room wasn't ready was the only positive.

Cons:

Whole property, but especially the room, badly needed renovation - chipped & damaged walls & doors. Rubber ramp into the bathroom looked like it had never been cleaned. Water pressure in the shower barely enough to wash off soap. Courtyard full of dog poo - making it worse was the grass being trimmed with a line trimmer when we arrived breaking up and scattering the poo everywhere. The balcony stairs were covered in black spots and plaster was falling off the balcony wall. Courtyard effectively unusable - except for the rabbits! The advertised dog bowl, bedding and treat were nowhere to be seen. Being asked to pay for parking on top of the very high room charge was offensive.

2026-10-24 • via Nuitee
G
gordon • family_with_children • au
8
Pros:

Location breakfast dinner outdoors areas to sit and relax lounge area indoors

Cons:

Restricted area for free parking. Cost to park

2026-10-24 • via Nuitee
T
Tony • extended_group • au
6
it went well
Pros:

it went well

Cons:

nothing; it went well

2026-10-24 • via Nuitee
M
Michelle • couple • au
7
Pros:

Very dated but appreciate the history

2026-10-23 • via Nuitee
T
Tony • couple • au
8
2026-10-21 • via Nuitee
B
Barbara • solo_traveller • au
8
Excellent location for the war memorial and the hub of Canberra.
Pros:

Excellent location, lovely staff. 15 min easy walk to the hub of Canberra, where there are plenty of eateries and restaurants to choose from. Short walk to the Australian War Museum which was our main reason for visiting.

Cons:

Having to pay for parking which we were unaware of. There are some spots at the front of the building which are free if you’re lucky enough. Fortunately, we were able to secure a spot out the front but weren’t game to go anywhere in the car in case we lost the spot.
Building is old and could do with a few aesthetic improvements but overall it was clean and reasonably priced. Would be happy to stay here again.

2026-10-20 • via Nuitee
R
Robert • couple • au
9
Happy to stay again
Pros:

Dinner was great after a long drive. Choices of drinks also good.

Cons:

Sound proofing along the corridor to reduce foot traffic noise

2026-10-20 • via Nuitee
B
Bella Rose • solo_traveller • au
9
It’s a lovely hotel and I love staying there
Pros:

Everything

Cons:

Nothing

2026-10-18 • via Nuitee