Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
6.69
Multiple mentions of rooms not being clean and a cockroach sighting.
Service
8.66
Reception staff and laundry staff received high praise for their assistance.
Location
9.2
Consistently noted as a strong positive aspect, great access for shopping and events.
Room Quality
7.15
Some rooms are small and smelly; issues with ventilation and bathroom cleanliness noted.
Amenities
7.68
Breakfast quality received positive feedback, though other amenities were lacking.
Value for Money
7.14
Concerns about parking costs and overall value for the price paid.
Food and Beverage
8.19
Breakfast was positively highlighted, but coffee quality was noted as lacking.
Overall Experience
7.66
Mixed feelings about the experience, but location and some services were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:18

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Central Location

Experience the perfect blend of old-world charm and contemporary conveniences at Mercure Canberra. Stay connected with complimentary WiFi in our elegantly furnished rooms, each equipped with en suite bathrooms and air conditioning for your comfort. Our 24-hour front desk is at your service for any requests, from laundry to airport transfers.

Exceptional Dining Options

Indulge in a culinary journey at our Bistro restaurant, offering a delectable selection of international dishes. Unwind with a drink at the bar on the terrace, the perfect spot to relax after a day of exploring the nearby city centre, Casino, and Canberra Convention Centre.

Explore Nearby Attractions

Immerse yourself in history with a visit to the Australian War Memorial, just a short 10-minute walk away. Book your stay at Mercure Canberra now for a truly unforgettable experience.

Important information:

Please note that there is a 1.4% charge when you pay with a credit card.

Please note that pets are not allowed in the following rooms: Deluxe King Loft with Sofa Bed, Deluxe King Loft with Sofa Bed Courtyard View, Executive King Room and Standard Queen Room with Single Bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Location

Guest Reviews

7.8
Based on 2970 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
J
Jemma • couple • au
7
2026-08-15 • via Nuitee
K
Karen • couple • au
8
It’s a piece of Canberra history but needs TLC .
Pros:

Love the ambiance of the hotel and the huge rooms .

Cons:

The hotel needs maintenance and updating . Chipped paint on door frames and exterior windows . I think it’s time to change the scuffed original dark wood cupboards in the bedrooms.

2026-08-15 • via Nuitee
G
Guy • solo_traveller • au
9
2026-08-15 • via Nuitee
R
Roger • family_with_children • au
8
2026-08-15 • via Nuitee
C
Catherine • couple • au
8
Beautiful historic hotel close to Braddon restaurant district and the war memorial
Pros:

Beautiful historic building

Cons:

Not in town

2026-08-14 • via Nuitee
R
Rudy • couple • au
9
2026-08-14 • via Nuitee
J
Jim • couple • au
8
Great location and comfortable stay.
Pros:

Location near to the Australian War Memorial was excellent

Cons:

Getting to our room was a trek and a bit of a mystery - need better directions.

2026-08-14 • via Nuitee
K
Kieran • family_with_children • au
6
OK but overpriced accommodation in Canberra.
Pros:

Good location . On site pub with meals good option if you don't want to go out at night.

Cons:

The room was a bit shabby. The whole place needs sprucing up.

2026-08-14 • via Nuitee
K
Kathryn • couple • au
7
Pros:

Excellent location. Interesting building.

Cons:

The curtains didn’t cover the window - so a lot of light in the room and a lot of noise from outside - we were in room 126 which overlooked the arrival area. Some double glazing on the windows would make a huge difference.

2026-08-13 • via Nuitee
R
Rebecca • family_with_children • au
10
2026-08-13 • via Nuitee
T
Tanya • couple • au
9
Pros:

The room was comfortable for a short stay, the facilities are all there but we didn't use them. The breakfast is quite basic but that was fine as we aren't big breakfast eaters. My husband noted that the coffee isn't great.

2026-08-13 • via Nuitee
T
Tilia • couple • au
7
2026-08-13 • via Nuitee
J
Josh • solo_traveller • au
8
2026-08-13 • via Nuitee
J
John • couple • au
8
Pet friendly, thats why we stayed there
Cons:

the mattress on the bed, was old, had been in that same room on a previous trip,

2026-08-12 • via Nuitee
S
Shirley • solo_traveller • au
8
Pros:

The location was great. A 10 min walk to cafe's and 10 mins to the War Memorial. We also enjoyed the sports bar.

Cons:

The room was quite tiny. We stayed for 3 nights so we coped but if it was for longer I would have asked for a slightly larger room.

2026-08-11 • via Nuitee
J
Judith • solo_traveller • au
10
2026-08-11 • via Nuitee
P
Perrone • couple • au
8
Great value accommodation for us and our dog
Pros:

Room was comfortable, good setup for the dog, staff friendly, breakfast was good value and we enjoyed the happy hour each afternoon. Dinner in the bistro was wholesome pub food with great value specials each night.

Cons:

Bar, breakfast and reception areas were cold caused by the open entrance area and the cold weather.

2026-08-11 • via Nuitee
J
Judy • solo_traveller • au
6
I'd recommend the Mercure to others as it was relaxing to lounge near the fire, corridors carpeted
Pros:

The room was spacious and cold.
The Bed was really comfortable and with the spare blanket it was good.
The jug/ kettle was perfectly sized, for filling under the bathroom taps.
Choice of tea bags was wonderful as I could choose different aromas for evening and morning.
The towels, hand towel, bathmat and face washer were thick and absorbent.

Cons:

The room was cold.
The bathroom fan/light was very noisy.
The toilet was too close to the wall, and I had difficulty getting off the toilet without bumping my head on wall :-(

2026-08-10 • via Nuitee
P
Philippa • solo_traveller • au
8
2026-08-10 • via Nuitee
Y
yvette • family_with_children • au
7
Comfortable, old-worldly hotel
2026-08-09 • via Nuitee