The Social Hub Berlin Alexanderplatz

Hotels
8.6 (12375 reviews)
Alexanderstraße 40 , Berlin , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Inconsistent cleanliness
Room size issues
Breakfast availability

Categories

Cleanliness
8.41
Some reviews mentioned that the rooms were small and the cleaning was inconsistent.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
Many reviews highlighted the excellent location near public transport and amenities.
Room Quality
7.67
Some guests felt the rooms were small and inadequately equipped.
Amenities
8.7
Amenities such as breakfast and convenience were generally appreciated despite some issues.
Value for Money
8.66
The hotel is seen as good value given its location and offerings.
Food and Beverage
8.21
Breakfast received mixed feedback, particularly regarding availability and restocking.
Overall Experience
8.78
Most reviews suggest a positive experience overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:24

Property Description

Modern Comfort and Convenience

The Social Hub Berlin Alexanderplatz offers a blend of modern comfort and convenience in the heart of Berlin. With air-conditioned rooms, a fitness centre, and free WiFi, guests can enjoy a relaxing stay with access to top-notch amenities.

Dining and Leisure Options

Indulge in international cuisine at the on-site restaurant or unwind with a cocktail at the bar. For leisure activities, guests can take advantage of the shared lounge, sun terrace, and even enjoy a game of table tennis. The hotel provides a perfect mix of dining and entertainment options for a memorable stay.

Multilingual Staff and Prime Location

With multilingual staff fluent in German, English, Spanish, and French, guests can expect excellent service around the clock. Situated near major attractions like Alexanderplatz and Berlin Cathedral, the hotel's prime location ensures easy access to the best of Berlin.

Book your stay at The Social Hub Berlin Alexanderplatz for a delightful and convenient experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Housekeeping is provided once a week for stays of 14 nights or more.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 12375 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.78
K
Kevin • solo_traveller • de
8
2026-06-14 • via Nuitee
N
Naser • solo_traveller • az
7
2026-06-13 • via Nuitee
M
Macarena • couple • es
9
Berlín alternativo
Pros:

La cama muy cómoda y el personal muy amable. Pensaba que no hacían la habitación por anteriores comentarios, pero todos los días nos hicieron la habitación sin necesidad de avisar.
Está a unos 20/15 min andando de la isla de los museos que para alguien de Madrid está al lado. :) .

Cons:

La verdad que no sabría qué decir. Quizá el precio elevado para no incluir el desayuno.

2026-06-13 • via Nuitee
S
Shana • couple • fr
8
2026-06-13 • via Nuitee
M
Marta • couple • us
8
It was good but room for improvements
Pros:

Easy check in, lovely staff, close to metro and great infrastructures

Cons:

It is facing a busy road so no possibility to sleep with windows open, the duvet was too thick so I was hot during the night and the AC does not have thermostat so you dont really know how cold it is so it is a nightmare during the night

2026-06-13 • via Nuitee
S
Silke • couple • de
7
Insgesamt ein schönes Hotel und nette Mitarbeiter
Pros:

Lage

Cons:

Kein Balkon, Fenster lassen sich nicht ganz öffnen zum Lüften

2026-06-13 • via Nuitee
J
Juergen • solo_traveller • de
10
2026-06-13 • via Nuitee
B
Bettina • couple • ch
10
Great atmosphere
Pros:

It had a good location, friendly staff and it was just a super nice place to stay with lots of other facilities like a pingpong table or a gym. I can recommend staying there!

2026-06-12 • via Nuitee
N
Natasjavdt • solo_traveller • nl
8
Pros:

Proactief en aardig personeel. Fijne douche. Heel schoon. Goede faciliteiten.

Cons:

Slappe kussens. Op zaterdag ochtend 9:45 harde muziek op het binnenplein. Een schoonmaakster die rond 10:00 de kamer in kwam. Is wel erg vroeg voor schoonmaak. Wij waren daar nog, en dat was niet chill.

2026-06-12 • via Nuitee
M
Madhu • couple • au
8
2026-06-12 • via Nuitee
U
Usiniene • family_with_children • lt
8
2026-06-11 • via Nuitee
U
Uğur • solo_traveller • tr
10
Berlin için kesinlikle tavsiye edilir, sonraki seyahat konaklama yerim tekrar burası.
Pros:

Tesis şehir merkezinde, metro istasyonu yanında. Tüm turistik yerlere metro ile ulaşım ve yürüme mesafesinde. Temiz, kullanım alanları oda ve bahçe yeterli, kahvaltı fazlasıyla yeterli çalışanlar yardımsever.

Cons:

Beğenmediğim yada eksik bir kısım yok.

2026-06-11 • via Nuitee
C
Claudine • solo_traveller • fr
8
Pratique et confortable
Pros:

Le confort du lit. L'emplacement central et le calme.

Cons:

J'aurais aimé un petit frigo dans la chambre. Les tarifs du bar sont assez élevés.

2026-06-11 • via Nuitee
S
Sabrina • family_with_children • de
5
Lage Nähe Alexanderplatz
Pros:

Die Lage war ok. Schöner Innenhof.

Cons:

Kein Klorollenhalter. Kein Haken um sein Handtuch in der Nähe der Dusche aufzuhängen.
Wir hatten die Zimmerkategorie gebucht mit der Hoffnung auf einen Balkon… wir hatten ein Zimmer in den Innenhof ohne Balkon und Licht. Samstag Nachmittag laute Party im Innenhof. Bei uns im Zimmer war es extrem laut, obwohl wir das Fenster, (welches man nur kippen konnte - keine gut Alternative zu einem Balkon) zu hatten. An eine Pause war nicht zu denken…fanden wir unmöglich!
Frühstück nicht zu empfehlen - Personal kam nicht hinterher - ständig Fehlartikel und wenig Auswahl. Kein frisches Omelett oder Spiegelei. Wenig Obstauswahl…

2026-06-11 • via Nuitee
S
Sacit Akdeniz • couple • tr
8
2026-06-11 • via Nuitee
S
saskia • solo_traveller • nl
10
Pros:

Super locatie, hotel met leuke vibe

Cons:

Niks

2026-06-11 • via Nuitee
E
Elena • solo_traveller • de
6
2026-06-11 • via Nuitee
S
Siegfried • solo_traveller • ch
7
2026-06-11 • via Nuitee
L
Laura • couple • it
8
2026-06-11 • via Nuitee
F
Francesco • couple • it
10
2026-06-10 • via Nuitee