The Social Hub Berlin Alexanderplatz

Hotels
8.6 (12531 reviews)
Alexanderstraße 40 , Berlin , de

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Inconsistent cleanliness
Room size issues
Breakfast availability

Categories

Cleanliness
8.41
Some reviews mentioned that the rooms were small and the cleaning was inconsistent.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
Many reviews highlighted the excellent location near public transport and amenities.
Room Quality
7.67
Some guests felt the rooms were small and inadequately equipped.
Amenities
8.7
Amenities such as breakfast and convenience were generally appreciated despite some issues.
Value for Money
8.66
The hotel is seen as good value given its location and offerings.
Food and Beverage
8.21
Breakfast received mixed feedback, particularly regarding availability and restocking.
Overall Experience
8.78
Most reviews suggest a positive experience overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:24

Property Description

Modern Comfort and Convenience

The Social Hub Berlin Alexanderplatz offers a blend of modern comfort and convenience in the heart of Berlin. With air-conditioned rooms, a fitness centre, and free WiFi, guests can enjoy a relaxing stay with access to top-notch amenities.

Dining and Leisure Options

Indulge in international cuisine at the on-site restaurant or unwind with a cocktail at the bar. For leisure activities, guests can take advantage of the shared lounge, sun terrace, and even enjoy a game of table tennis. The hotel provides a perfect mix of dining and entertainment options for a memorable stay.

Multilingual Staff and Prime Location

With multilingual staff fluent in German, English, Spanish, and French, guests can expect excellent service around the clock. Situated near major attractions like Alexanderplatz and Berlin Cathedral, the hotel's prime location ensures easy access to the best of Berlin.

Book your stay at The Social Hub Berlin Alexanderplatz for a delightful and convenient experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Housekeeping is provided once a week for stays of 14 nights or more.

a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 12531 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.78
M
Mark solo_traveller de
8
Okay
Pros:

Insgesamt okay

Cons:

Ein paar Beschriftungen auf deutsch, wären gut. In Skandinavien können alle sehr gut englisch, es würde aber niemand darauf kommen die Erklärungen nicht zuerst in der Landessprache darzustellen.

2026-07-04 via Nuitee
M
Melissa Freuchen solo_traveller dk
8
Pros:

It was very close to public transportations, it had a nice atmosphere and it was very clean.

2026-07-04 via Nuitee
B
Bahar extended_group tr
9
Pros:

Location of the hotel is very central, 400 mt to Alexandrplatz and very close to UBahn and SBahn. Rooms are newly renovated and clean. We went during summer period so there were not a lot student, and hotel and open spaces were not crowded.

2026-07-04 via Nuitee
V
Valter extended_group lu
10
2026-07-04 via Nuitee
S
Sandra solo_traveller de
8
2026-07-04 via Nuitee
S
Stijn solo_traveller be
9
Goed hotel met een jonge vibe, uitgebreid en lekker ontbijt.
Pros:

Heel aangenaam hotel met een jonge vibe, check-in ging vlot, mooie kamers, goed bed. Metro is op wandelafstand. Ontbijt is heel uitgebreid en lekker.

Cons:

Kan niet veel bedenken. Misschien dat de prijs wat aan de hoge kant is. Ik had een deal gevonden dus bij mij viel het nog mee, maar aan de volle prijs zou ik het wat duur gevonden hebben.

2026-07-04 via Nuitee
C
Curiosity15929740298 NONE Malmö, Skane County
10
Nice hotel
Pros:

A very nice hotel close to the subway and buses! Friendly staff! The rooms were good, and the A/C worked well! I can highly recommend this hotel!

2026-07-03 via Tripadvisor
G
Gemma couple es
10
2026-07-03 via Nuitee
M
Marino couple hr
9
Pros:

Doručak je skup ali odličan.

2026-07-03 via Nuitee
G
gülşah couple tr
8
Harikaydı
Pros:

Oteldeki çalışanlar güler yüzlü ve yardımseverdi. Odaları biraz küçüktü ama konforludu merkezi konumdaydı

Cons:

Odaları daha büyük olabilirdi buzdolabı yoktu

2026-07-03 via Nuitee
C
Celina couple ch
10
2026-07-03 via Nuitee
A
Anna couple it
9
2026-07-03 via Nuitee
K
Kindziax couple nl
9
2026-07-03 via Nuitee
S
shavleg couple ge
10
2026-07-03 via Nuitee
S
Stefan solo_traveller de
9
Pros:

Die Lage und das Frühstück waren top. Alles ist sehr unkompliziert und einfach. Online Check in möglich.

Cons:

Leider war die Bar abends aufgrund einer Veranstaltung geschlossen.

2026-07-03 via Nuitee
A
Agata solo_traveller pl
9
2026-07-03 via Nuitee
J
Julia extended_group de
4
Definitiv nicht wieder
Cons:

Nicht funktionierende Klimaanlage, die angeblich alle Zimmer betraf, was nicht stimmte und auch nichts gemacht wurde.
Das Frühstück.
Teilweise das Personal. Die wenigsten sprachen Deutsch.
Einige wirklich sehr nett, aber andere gar nicht.
Kein Guten Morgen.
„ dreckige 🤢“ Klopapier Rolle und dreckige Klobrille. Dies wurde auch mitgeteilt.

2026-07-03 via Nuitee
O
OtisC694 Couples Norwalk, Iowa
2
Terrible experience
Pros:

• There is a giant concrete column in the middle of the room, up against the foot of the bed. That isn’t shown in any of their photos.
• The shower floor is flat, and the drain was plugged and water flooded the bathroom floor, which we had to clean up.
• It was record-breaking heat in Berlin that day, the A/C did not work, and staff did not come to look at it.
• When we got there the TV remote was missing and we told them about that. Again, no one responded to the issue, and we finally found it under the bed up against the wall. Their cleaning folks should notice that issue when they turned over the room.
• The last straw for us was a (false) fire alarm going off so we packed up and left after less than 12 hours.

2026-07-02 via Tripadvisor
A
Aren couple am
10
2026-07-02 via Nuitee
D
Damir Maglajlic solo_traveller ba
8
2026-07-02 via Nuitee