The Social Hub Berlin Alexanderplatz

Hotels
8.6 (12836 reviews)
Alexanderstraße 40 , Berlin , DE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Inconsistent cleanliness
Room size issues
Breakfast availability

Categories

Cleanliness
8.41
Some reviews mentioned that the rooms were small and the cleaning was inconsistent.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
Many reviews highlighted the excellent location near public transport and amenities.
Room Quality
7.67
Some guests felt the rooms were small and inadequately equipped.
Amenities
8.7
Amenities such as breakfast and convenience were generally appreciated despite some issues.
Value for Money
8.66
The hotel is seen as good value given its location and offerings.
Food and Beverage
8.21
Breakfast received mixed feedback, particularly regarding availability and restocking.
Overall Experience
8.78
Most reviews suggest a positive experience overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:24

Property Description

Modern Comfort and Convenience

The Social Hub Berlin Alexanderplatz offers a blend of modern comfort and convenience in the heart of Berlin. With air-conditioned rooms, a fitness centre, and free WiFi, guests can enjoy a relaxing stay with access to top-notch amenities.

Dining and Leisure Options

Indulge in international cuisine at the on-site restaurant or unwind with a cocktail at the bar. For leisure activities, guests can take advantage of the shared lounge, sun terrace, and even enjoy a game of table tennis. The hotel provides a perfect mix of dining and entertainment options for a memorable stay.

Multilingual Staff and Prime Location

With multilingual staff fluent in German, English, Spanish, and French, guests can expect excellent service around the clock. Situated near major attractions like Alexanderplatz and Berlin Cathedral, the hotel's prime location ensures easy access to the best of Berlin.

Book your stay at The Social Hub Berlin Alexanderplatz for a delightful and convenient experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Housekeeping is provided once a week for stays of 14 nights or more.

a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 12836 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.78
J
Jan-Willem • couple • nl
9
Pros:

Bed was very comfy, the food was very nice, and the staff was super friendly

Cons:

TV was quite outdated, couldn’t stream anything on to it

2026-09-19 • via Nuitee
M
Mirka • solo_traveller • de
9
Für einen Kurztrip sehr zu empfehlen
Pros:

Schönes Zimmer, leckeres Frühstück, Busanbindung gleich vor der Tür.
Sehr freundliches Personal.

2026-09-19 • via Nuitee
S
Sandra • solo_traveller • de
7
Sehr empfehlenswert, top Lage und Ausstattung
Pros:

Sehr gute moderne Ausstattung und Sauberkeit, bequeme Betten, sehr freundliches Personal. Viele sprechen nur englisch, das war für uns aber kein Problem. Frühstücksbuffet jeden Tag perfekt mit großer Auswahl, frischen Zutaten und regelmäßiger Auffüllung. Nur wenige Gehminuten zum Alexanderplatz, großes Einkaufszentrum fast direkt nebenan, super Anbindung an öffentliche Verkehrsmittel.

2026-09-19 • via Nuitee
C
Cristina • extended_group • es
10
2026-09-19 • via Nuitee
N
Noemi • couple • ch
9
2026-09-19 • via Nuitee
G
Guido • couple • it
10
L'hotel piú smart della mia vita. Perfetto per visitare Berlino
Pros:

Non conoscevo la struttura Social Hub, ma quando ho pianificato il mio viaggio a Berlino mi aveva colpito per il design e per una serie di spazi condivisi con ping pong, calcetto, poltrone nelle lounge con prese per caricare smartphone e computer sotto ogni posto a sedere. Ci lavorano persone giovanissime, cordiali, gentili e molto empatici. Un posto funzionale, in pieno centro, servito dal bus 300 e dalle metro. Vicino a supermercati e shopping center (Alexa). A due passi da Alexander Platz. Camere silenziose, comode, letti eccezionali e bagno con prodotti di qualitá. Mi ha colpito la playlist con musica di grande qualitá, lo dico da addetto ai lavori. Colazione di ottima qualitá per tutti i gusti e la possibilitá di pranzare/cenare 24 pre, ho gradito moltissimo il risotto al lime e spinaci. Nico alla reception ci ha accolto cercando di capire le nostre esigenze ed é stato veramente prezioso. Il cappuccino viene servito al bar con un autentico cantuccino toscano, é stata una sorpresa apprezzata. Sofia, Nicole e Diana sono state molto gentili. C'é snche una palestra e uno spazio interno all'aperto comodissimo. Il ragazzo che provvede alle pulizie negli spazi comuni di mattina merita un elogio speciale, grandissimo impegno. Consiglio al 100% un soggiorno qui anche per l'ottimo rapporto qualitá prezzo e per l'energia e l'allegria che riesce a trasmettere.

Cons:

Tutto perfetto.

2026-09-19 • via Nuitee
E
Emma • extended_group • gb
10
2026-09-19 • via Nuitee
M
masoumeh • couple • de
6
2026-09-19 • via Nuitee
A
Alejandro • couple • es
10
2026-09-19 • via Nuitee
M
Montserrat • couple • es
10
2026-09-19 • via Nuitee
E
Edwin • solo_traveller • co
2
Disappointing Stay, Poor Service
Pros:

Breakfast offers a wide variety of options, although the coffee machines are slow and frequently malfunction. The Wi-Fi is fast, and the hotel is conveniently located near several metro stations.

Cons:

On two separate nights, I found myself locked out of the hotel after returning late because the automatic entrance door would not open. I had to wait for another guest to arrive and let me in, as my access card did not work and no one responded through the intercom. Despite reporting this issue several times, I never received a proper solution. The staff only attempted to fix it on the night before my departure, which was particularly frustrating, as it was already too late to make any meaningful difference to my stay.

During my six-night stay, my room was serviced only once, and even then, the floor was not swept. The replacement towels provided on that occasion were also quite small. The bathroom trash bin was not working properly, and the desk lamp was missing a light bulb. Neither issue was addressed throughout my entire stay, despite being reported. I had also requested a room on a higher floor, but this request was not accommodated.

Overall, this was a very disappointing experience. The hotel charges a relatively high price, yet the level of service, maintenance, and attention to guests falls well short of what I would expect. Having to wait outside late at night, with no assistance available, was particularly unacceptable. Unfortunately, based on my experience, I would not recommend staying at this hotel.

2026-09-19 • via Nuitee
T
Tero • couple • fi
9
2026-09-18 • via Nuitee
J
Jimmy • solo_traveller • nl
8
Pros:

Locatie dichtbij waar ik zijn moest en uberhaupt goed te brreiken

Cons:

Douche cabine kon schoner

2026-09-18 • via Nuitee
N
Nastia • couple • ua
9
Pros:

Friendly staff, tasty breakfast, ability to wash clothes, amazing shower set (Zenology).

2026-09-18 • via Nuitee
G
Georgios • solo_traveller • it
6
2026-09-17 • via Nuitee
J
Joseph • solo_traveller • mt
7
It was a short stay, but all in all the hotel was accommodating for my requirements.
Pros:

Excellent location. Centrally located but still not a very busy area, not noisy.
Bus stop in front of the hotel and an S Bahn station a short walk away, so it is very reachable, even from the airport.

Staff very helpful and accommodating.

I would highly recommend this hotel

Cons:

Cannot think of anything.

Maybe the bar stays open longer. But thats me :)

2026-09-17 • via Nuitee
Ömer Faruk • solo_traveller • tr
10
Pros:

Konumu olağanüstü u8 metronun dibi alexanderplatz yürüme 6 dk mesafede çalışanlar güleryüzlü her şey harika

2026-09-17 • via Nuitee
J
Jan • couple • nl
8
Paar daagjes rondsjouwen in een echte stad
Pros:

Modern, ruim, positieve sfeer en op prima locatie

Cons:

Niets, helemaal prima

2026-09-17 • via Nuitee
M
Maria Micaela • couple • ar
1
2026-09-17 • via Nuitee
N
Noeline • couple • za
10
2026-09-17 • via Nuitee