Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Cleanliness issues
Small rooms
Limited nearby activities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness issues, with particular mention of towels and room cleanliness.
Service
9.1
Multiple mentions of friendly and efficient staff, contributing to a positive experience.
Location
8.64
A number of reviews highlighted the excellent location of the hotel.
Room Quality
7.59
Some comments mentioned the rooms being small and in need of updates.
Amenities
8.12
Positive feedback on the amenities, although some noted that the wellness area was small.
Value for Money
8.08
The overall experience suggests good value, despite some concerns.
Food and Beverage
8.63
High praise for the quality and variety of food at both breakfast and dinner.
Overall Experience
8.6
Generally a very positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:07

Property Description

Mountain Views and Wellness Retreat

Located near Kronplatz mountain, Hotel Kristall offers a serene escape just steps away from Pfalzen’s town center. The hotel boasts a fully equipped wellness center and a restaurant serving delicious Tyrolean dishes on its terrace.

Relaxation and Recreation

The rooms at Hotel Kristall are elegantly furnished with balconies offering stunning mountain views. Guests can unwind in the sauna, Turkish bath, indoor pool, or hot tub in the garden. For fitness enthusiasts, there is a gym available as well.

Gastronomic Delights and Convenient Services

Indulge in a culinary journey at the hotel's restaurant, which serves both Tyrolean specialties and Italian cuisine. Enjoy BBQ evenings and afternoon buffets. Additionally, the hotel offers free ski storage, bike rental, and parking facilities for a hassle-free stay.

Experience the perfect blend of luxury and comfort at Hotel Kristall - Book your stay now!

Important information:

Please note that massages and beauty treatments are not included in the rate. These ones are not available at the weekends.

When traveling with pets, please note that an extra charge of 15 Euro per pet, per night applies. Please note that a maximum of 1 pet is allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.3
Based on 442 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
V
veronica • family_with_children • it
9
2026-08-08 • via Nuitee
M
Miriana • solo_traveller • it
9
Pros:

Il soggiorno presso l'hotel ha superato le mie aspettative, la struttura era pulita, la camera abbastanza grande con tutti i comfort, personale gentilissimo, preparato e sempre pronto a soddisfare ogni tua richiesta.
In hotel era anche disponibile un ampio giardino con idromassaggio all'aperto, la palestra, senza necessità di prenotazione, abbastanza attrezzata e centro benessere (bagno turco, sauna, piscina, idromassaggio, sala relax). Proprio perché la struttura ha pensato a tutto, in camera c'era anche una bag con asciugamani e teli per la piscina.

2026-08-06 • via Nuitee
M
Marco • couple • it
8
2026-08-04 • via Nuitee
C
Carlos Eduardo • family_with_children • it
10
Éstato bellissimo
Pros:

La gentilezza del personale, i servizi e il cibo

2026-08-02 • via Nuitee
F
Fedi • couple • it
9
Pros:

Staff accogliente, colazione buona e abbondante. Ottima cena!

2026-08-02 • via Nuitee
A
Alice • couple • it
8
Pros:

Il personale molto gentile, tutto molto pulito e curato, cibo ottimo e posizione più che buona

2026-08-02 • via Nuitee
M
Mattia • couple • it
8
2026-07-25 • via Nuitee
S
Sala • family_with_children • it
9
Molto bene
Pros:

Struttura bella, tutti molto gentili e disponibili

Cons:

L’unica pecca sono i cuscini e i materassi

2026-07-23 • via Nuitee
E
Elisabeta • solo_traveller • it
9
2026-07-23 • via Nuitee
G
Ganescu • solo_traveller • it
8
2026-07-22 • via Nuitee
M
Massimo • family_with_children • it
10
Rilassante
Pros:

Ottima

Cons:

Nulla tutto bene

2026-07-21 • via Nuitee
L
Letizia • family_with_children • it
10
2026-07-20 • via Nuitee
R
Roberto • solo_traveller • it
10
Hotel assolutamente da consigliare
Pros:

Camera pulita e confortevole con un comodo terrazzo con vista sulla vallata. Colazione ricca, con ottimi prodotti. Cena da ristorante stellato. Personale cordiale, disponibile e atmosfera "casalinga".

2026-07-19 • via Nuitee
I
Ilaria • couple • it
8
Una vacanza estiva bellissima
Pros:

Camera bella e molto accogliente (eravamo nella suite). SPA grande e ben organizzata, con diverse zone relax e ben curata. Colazione e cena molto varie, con tanti prodotti freschi e di qualità. Personale gentile e disponibile ad accogliere ogni richiesta. Possibilità anche di opzioni senza glutine. Suggerirei solo la possibilità di introdurre qualche prodotto confezionato per la colazione gluten free.

2026-07-18 • via Nuitee
F
Francesco • family_with_children • it
9
2026-07-17 • via Nuitee
D
DANIELA • family_with_children • it
10
Relax e silenzio
Pros:

Ambiente pulito e ordinato, accoglienza eccezionale, staff gentile e disponibile, cucina ottima

Cons:

Mi è piaciuto tutto

2026-07-14 • via Nuitee
G
giada lilla • solo_traveller • it
7
2026-07-12 • via Nuitee
S
silvestri • solo_traveller • it
7
2026-07-10 • via Nuitee
K
Katalin • solo_traveller • hu
9
2026-07-09 • via Nuitee
X
Xausa • extended_group • it
9
Pros:

Personale molto gentile, camera spaziosa, cena e buffet ottimi.

2026-07-07 • via Nuitee