Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Cleanliness issues
Small rooms
Limited nearby activities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness issues, with particular mention of towels and room cleanliness.
Service
9.1
Multiple mentions of friendly and efficient staff, contributing to a positive experience.
Location
8.64
A number of reviews highlighted the excellent location of the hotel.
Room Quality
7.59
Some comments mentioned the rooms being small and in need of updates.
Amenities
8.12
Positive feedback on the amenities, although some noted that the wellness area was small.
Value for Money
8.08
The overall experience suggests good value, despite some concerns.
Food and Beverage
8.63
High praise for the quality and variety of food at both breakfast and dinner.
Overall Experience
8.6
Generally a very positive stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:07

Property Description

Mountain Views and Wellness Retreat

Located near Kronplatz mountain, Hotel Kristall offers a serene escape just steps away from Pfalzen’s town center. The hotel boasts a fully equipped wellness center and a restaurant serving delicious Tyrolean dishes on its terrace.

Relaxation and Recreation

The rooms at Hotel Kristall are elegantly furnished with balconies offering stunning mountain views. Guests can unwind in the sauna, Turkish bath, indoor pool, or hot tub in the garden. For fitness enthusiasts, there is a gym available as well.

Gastronomic Delights and Convenient Services

Indulge in a culinary journey at the hotel's restaurant, which serves both Tyrolean specialties and Italian cuisine. Enjoy BBQ evenings and afternoon buffets. Additionally, the hotel offers free ski storage, bike rental, and parking facilities for a hassle-free stay.

Experience the perfect blend of luxury and comfort at Hotel Kristall - Book your stay now!

Important information:

Please note that massages and beauty treatments are not included in the rate. These ones are not available at the weekends.

When traveling with pets, please note that an extra charge of 15 Euro per pet, per night applies. Please note that a maximum of 1 pet is allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.3
Based on 450 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
G
Gabriele • solo_traveller • it
8
Pros:

Personale molto gentile, colazione e cena ottime

2026-09-17 • via Nuitee
C
Cecilia • couple • it
7
Pros:

Colazione e e cena abbondante. Qualità ottima!

Cons:

Migliorerei i servizi dell'hotel come il servizio piscina e sauna.

2026-09-16 • via Nuitee
E
Enrico • solo_traveller • de
8
2026-09-15 • via Nuitee
P
Polli • couple • de
9
Angenhem und unkompliziert.
Pros:

Sehr gutes Frühstück und schöne gemutliche Zimmer sowie großes Bad.

Cons:

Leider hat das Wlan nur teilweise im Zimemr funktioniert.

2026-09-15 • via Nuitee
S
Stefania • solo_traveller • it
8
2026-09-13 • via Nuitee
D
Dfi • couple • it
9
rilassante e silenzioso
2026-09-10 • via Nuitee
F
FACCHIN • couple • it
8
2026-09-08 • via Nuitee
B
Bernocchi • solo_traveller • it
9
2026-09-06 • via Nuitee
G
Giuseppe • couple • it
9
2026-09-04 • via Nuitee
B
Belardinelli • solo_traveller • it
7
2026-09-01 • via Nuitee
A
Alessandro • couple • it
7
2026-08-29 • via Nuitee
S
serafino • solo_traveller • it
8
Pros:

Lo staff molto gentile, i pasti vari e molto buoni

Cons:

Avrei apprezzato un condizionatore im camera

2026-08-26 • via Nuitee
S
Stefania • family_with_children • it
8
Pros:

Ottime la colazione e la cena.
Zona piscina piacevole e tranquilla.
Il personale sempre molto disponibile e attento.
Le camere pulite e ordinate.

Cons:

Zona piscina/benessere un po' vintage, così come la zona fitness, molto ridotta.
Un restyling di entrambe le aree, poste nei due piani sottoterra, porterebbe ulteriore valorizzazione all'hotel.

2026-08-21 • via Nuitee
X
XINYI • family_with_children • cn
9
2026-08-20 • via Nuitee
F
Francesca • solo_traveller • it
7
Due notti in famiglia
Pros:

Posizione della struttura, zona tranquilla, camera ampia e pulita, staff gentile e accogliente, ottima la cucina per la cena

Cons:

Spazi ristretti per buffet soprattutto a colazione.
Eccesso di fiori finti e decorazioni che appesantiscono e invecchiano molto l'ambiente

2026-08-20 • via Nuitee
S
Sergio • couple • it
8
Pros:

colazione e cena buone e personale molto cortese

Cons:

purtroppo la piscina essendo interrata non è stata di mio gradimento

2026-08-18 • via Nuitee
G
Gabriella • family_with_children • it
8
2026-08-17 • via Nuitee
B
Bruno • solo_traveller • it
9
2026-08-16 • via Nuitee
A
Amin • solo_traveller • il
10
2026-08-16 • via Nuitee
G
Greta • couple • it
9
2026-08-15 • via Nuitee