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Luxurious Accommodation
Hotel KAN-RAKU Fujisan Gotemba, nestled in the heart of Gotemba, offers guests a comfortable stay in air-conditioned rooms equipped with modern amenities like a flat-screen TV and a safety deposit box.
Convenient Location
Conveniently situated within driving distance to popular attractions such as Hakone-Yumoto Station and Fuji-Q Highland, guests can explore the beauty of the region with ease.
Exceptional Services
With free WiFi, a restaurant serving delicious meals, and luggage storage facilities, Hotel KAN-RAKU Fujisan Gotemba ensures a hassle-free and enjoyable stay for all guests.
Book your stay at Hotel KAN-RAKU Fujisan Gotemba now and experience luxury and convenience in the charming town of Gotemba.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
WiFi is available in public areas and is free of charge.
Pets are not allowed.
Free private parking is possible at a location nearby (reservation is not possible).
Great location and good value.
Beds were okay.
nothing except it is near one bus station and seven eleven , otherwise an extremely boring area
Terrible stay—appalling service and stingy managementThis was one of the worst hotel experiences I have ever had, largely due to a receptionist named Furkan. He was incredibly rude and possessed zero hospitality skills.We were a group of four people booking two rooms. Upon arrival, we found only one towel per room, no in-room telephone, and no complimentary bottled water. Instead, they force you to buy water from a vending machine. The rooms themselves were tiny, claustrophobic, and completely lacked ventilation. To make matters worse, the coffee and water dispenser in the lobby are only turned on starting at the 3:00 PM check-in time, making them useless during the morning.When I asked Furkan for extra towels, he rudely argued that my booking was only for two people. I had to go back to my room, retrieve my phone, and literally show him my Booking.com confirmation proving we paid for four guests. Rather than apologizing for the system error, he grew defensive, said he couldn't do anything, and told me to take it up with Booking.com. He created an unnecessary scene over basic towels and completely ruined our stay.This establishment operates like a stingy hostel, but without any of the good vibes or service. Staff can make or break a business, and Furkan completely broke this one. I wouldn’t stay here again if it were free.
大浴場がついていたこと
朝食のメニュー(品数)が少なかった
スタッフが親切でした。
ランドリーの洗濯機&乾燥機がもう少し多いと良いと思います。
乾燥が終わった衣類が外に出されていたので。
子どものサッカーのユニフォームだったので、見られたり盗む人もいないと思いますが、下着等だと良い気はしません。
朝食がおいしい。特にカレー
湯船の水量が少ない
清掃が行き届かない
部屋の窓が汚い
お風呂の天井がカビ
夕食での近くの食事処を快く紹介して頂いた。朝食は、バランスが取れていて大変満足しました。
洗面の排水が悪かった。
浴場、立地
無し
When we arrived staff were very kind and helpful. Pleny of parking which was great as we had hired a car. We were also offered free dinners at night. There is a viewing spot on top of the building to view Mt Fuji which is a bonus.
Rooms were small and nowhere to put your suitcases so your not stepping over them the whole time.
従業員が親切
別になし
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