Four Points by Sheraton Singapore, Riverview

Hotels
Four Points by Sheraton
8.8 (1258 reviews)
382 Havelock Road , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Nice amenities
Cons:
Poor food quality
Unwelcoming restaurant staff
Pricey meals

Categories

Cleanliness
8.86
The room is big and clean.
Service
9.03
Staff were friendly & accommodate to requests.
Location
9.37
Great location, very convenient to travel around.
Room Quality
8.82
Clean good sized room overlooking the river.
Amenities
8.85
Nice pool and gym. Strong air conditioning.
Value for Money
8.51
Pricey meals, particularly the buffet dinner.
Food and Beverage
7.86
Food was horrible and too oily. Needs improvement.
Overall Experience
9.13
Generally enjoyable stay but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:29

Property Description

Luxurious Accommodations and Stunning Views
Situated along the Singapore River, Four Points by Sheraton Singapore, Riverview offers elegant rooms with picturesque views of the river and the city. Each room is equipped with modern amenities and a comfortable seating area by the window, providing a relaxing retreat for guests.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool with cabanas or stay active at the 24-hour fitness centre. For those looking to explore, the hotel offers day trip arrangements through the tour desk. Whether relaxation or adventure, the hotel caters to all preferences.

Culinary Delights and Convenience
Indulge in a variety of international and Chinese dishes at Four Points Eatery, featuring an outdoor dining area for a delightful dining experience. With complimentary WiFi, on-site parking, and a multilingual staff, Four Points by Sheraton Singapore, Riverview ensures a convenient and memorable stay for every guest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for S$ 72 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1258 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 9.13
J
Jackie couple gb
9
Nice hotel, helpful staff, great location, decent pool
Pros:

Great location on the river, quiet but plenty of restaurants nearby, decent swimming pool

2026-05-30 via Nuitee
Y
Ying-Ai couple tw
10
2026-05-30 via Nuitee
J
James extended_group sg
10
Pros:

Awesome spread of breakfast. Lemon-infused water at the reception was a rare feature quite unseen elsewhere. Our gold necklace with jade pendant dropped in the guest room was carefully cared for till our collection. We wish to thank Tom n Nikki for helping in getting it back 🙂🙏🏻🙇🏼‍♂️

Cons:

Nil

2026-05-29 via Nuitee
D
Dale couple au
9
Pros:

Friendly staff
Clean spacious rooms

Cons:

NA

2026-05-28 via Nuitee
T
Tracey solo_traveller au
10
2026-05-26 via Nuitee
B
Bela couple au
10
Very comfortable stay
Pros:

Location next to the river was peaceful and relaxing. Staff were excellent.

Cons:

Breakfast Location, Staff, gym pool

2026-05-26 via Nuitee
C
Catherine couple au
10
An excellent hotel with good facilities and river views, close to an extensive restaurant strip, nice area, good tariff
Pros:

Four Points by Sheraton, a Singaporean hotel with a strange name, further confused by references to both the Sheraton and the Marriott Bonvoy. We have been to Singapore numerous times over the years and have visited most of the iconic tourist spots, so this year we decided to try a new area of Singapore, Robertson, which is renowned for its upmarket riverside dining experiences. Robertson House, a luxury, colonial-style hotel renowned for immersing its guests in the 19th Century history of the Singapore River trading port, also resides in Robertson Quay. It has a themed, intimate and sophisticated atmosphere which was inspired by Dr. J. Murray Robertson and is well worth a visit.

The Four Points by Sheraton Hotel is your typical modern, multi-floor Singaporean hotel, with multiple restaurants, bar area, fitness centre, fifth floor swimming pool and a plethora of rooms. The rooms, including the bathrooms, are very modern, clean and spacious. All the rooms on the Quay side of the building have grand views of the canal, local eating establishments, and the stylish and aptly named Robertson Bridge over the River. We also had a large lounge seat in the alcove window so we could watch life on the river go by whilst drinking our evening Singapore Slings.

The rooms have large, comfortable king-sized beds, none of your tied together singles for Four Points, with his and her bedside tables. There was adequate wardrobe storage space, a small fridge, easy to use safe, kettle, cups and a range of beverages, long desk and chair. As to be expected, the WiFi was very responsive, although the USB charging point in the desk had a very slow charge rate. The bathroom could not be faulted, with a very large shower and plenty of shelf surface area around the sink for your toiletries. Night time lighting in the rooms leaves a bit to be desired with a limited number of dimmed, recessed ceiling lights providing virtually no aesthetic or atmospheric appeal.

Cons:

The room lighting could be improved. The recessed lights were very dim so the room had little atmosphere at night.

2026-05-26 via Nuitee
J
Jan solo_traveller us
10
Pros:

Very close to many activities. Rental bikes just out back on the way to Clarke Quay. Great breakfast

2026-05-25 via Nuitee
B
Bo couple se
9
Pros:

Mycket bra och variationsrik frukost.

2026-05-25 via Nuitee
M
MASARU couple jp
9
最高!!
Pros:

アーリーチェックインを普通にしてくれた。
まだお昼前だったのにスーツケースなど荷物が多かったので、とても助かりました!!

Cons:

コインランドリーが高すぎる。洗濯だけで1800円。乾燥機つかうと1800円。1回洗濯すると3600円かかる。あり得ない高さだった。

2026-05-20 via Nuitee
Y
YOGESH couple in
9
2026-05-20 via Nuitee
M
Momoko / Gabriele family_with_children nz
10
Excellent stay
Pros:

Staff. They were very thoughtful, friendly and professional. The room was good size, and very clean. The nice swimming pool was a bonus.

Cons:

None

2026-05-20 via Nuitee
G
Glorieuse couple cd
7
2026-05-17 via Nuitee
D
DHIVE solo_traveller cd
3
2026-05-16 via Nuitee
M
Max solo_traveller gb
10
Pros:

Good location, near metro, nice view of the river

2026-05-14 via Nuitee
E
Evelyn solo_traveller nz
9
Excellent stay at For Points by Sheraton Riverview
Pros:

Lovely position right on the river and adjacent to the river walk. Buffet breakfast is very good. Staff are friendly & helpful

Cons:

Not applicable

2026-05-14 via Nuitee
P
Phill Potts solo_traveller gb
10
Perfectly clean and amazing hotel
Pros:

The Hotel was perfect for our stay. It took me ages to decide and I couldn't have chosen better. Super clean. Big, comfortable bed, we were on the 21st floor and the view was amazing. Everything in the minibar was was included. And restocked. There was an abundance of fruit freely available. Staff were amazingly helpful. Breakfast was plentiful. So much choice. I really cannot fault the service and attention. They even put a birthday card and love heart balloon for my wife. Pool was great and clean and the water was warm. We had a late flight and they let us leave the bags and then free use of a shower and changing facility. My advice is, book it, you will not be disappointed.

Cons:

Nothing.

2026-05-11 via Nuitee
R
Robbert couple nl
8
2026-05-11 via Nuitee
D
Dewar solo_traveller za
7
2026-05-10 via Nuitee
H
Hong couple au
9
2026-05-08 via Nuitee