Four Points by Sheraton Singapore, Riverview

Hotels
Four Points by Sheraton
8.8 (1291 reviews)
382 Havelock Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Nice amenities
Cons:
Poor food quality
Unwelcoming restaurant staff
Pricey meals

Categories

Cleanliness
8.86
The room is big and clean.
Service
9.03
Staff were friendly & accommodate to requests.
Location
9.37
Great location, very convenient to travel around.
Room Quality
8.82
Clean good sized room overlooking the river.
Amenities
8.85
Nice pool and gym. Strong air conditioning.
Value for Money
8.51
Pricey meals, particularly the buffet dinner.
Food and Beverage
7.86
Food was horrible and too oily. Needs improvement.
Overall Experience
9.13
Generally enjoyable stay but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:29

Property Description

Luxurious Accommodations and Stunning Views
Situated along the Singapore River, Four Points by Sheraton Singapore, Riverview offers elegant rooms with picturesque views of the river and the city. Each room is equipped with modern amenities and a comfortable seating area by the window, providing a relaxing retreat for guests.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool with cabanas or stay active at the 24-hour fitness centre. For those looking to explore, the hotel offers day trip arrangements through the tour desk. Whether relaxation or adventure, the hotel caters to all preferences.

Culinary Delights and Convenience
Indulge in a variety of international and Chinese dishes at Four Points Eatery, featuring an outdoor dining area for a delightful dining experience. With complimentary WiFi, on-site parking, and a multilingual staff, Four Points by Sheraton Singapore, Riverview ensures a convenient and memorable stay for every guest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for S$ 72 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1291 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 9.13
S
Shreya couple in
10
2026-07-24 via Nuitee
S
Sharmistha couple in
5
Average
Pros:

Location is great with bus stop and metro near by. There are nice eateries nearby, however for the cost, the general hotel is pretty average. I got an extra 2 hours for checkout time. That was really nice of FourPoints Sheraton.
The swimming pool, gym are all very average. I wish I had taken another hotel in a different area and that would have been more value fr money

Cons:

Facilities, general ambience

2026-07-23 via Nuitee
H
Hewett couple au
9
Four Points continues to provide excellent staff in a good location.
Pros:

Excellent helpful staff. Nothing too much trouble. Hotel in a good location with access to MRT. Access to good restaurants and a pleasant walk along the river.

Cons:

Would like a sheet option with the bedding as I find sleeping with doonas too hot.

2026-07-22 via Nuitee
S
Serhat solo_traveller tr
7
Pros:

Location great, clean and staff kind helpful.

Cons:

Not much honestly, just some rooms staff looks old and there is not much space to sit in the lobby.

2026-07-21 via Nuitee
A
Ati solo_traveller id
9
2026-07-19 via Nuitee
R
Rewirs Friends getaway Jodhpur, Jodhpur District, Rajasthan
2
Requested to allow access pool area just to sit and talk they denied Stating it is closed
Pros:

Requested to allow access pool area just to sit and talk they denied

2026-07-18 via Tripadvisor
M
Mariano couple us
8
It was a well staged
Pros:

I liked the free breakfast buffet it was so delicious also I liked the bed it was a king size bed and so comfortable

Cons:

No Netflix or YouTube on the tv and the shower stall was kind of small

2026-07-17 via Nuitee
N
NDJOCKE solo_traveller cm
8
Cons:

La teservation faite pour une chambre avec un queen bed sieze je me suis retrouvé avec un une chambre avec 2 lits xe qui a entaché le confort de meq premiers jours. J'ai du changé apres mais la chambre reçu était petite pour 2 personnes.

2026-07-17 via Nuitee
L
Luk_Ding Family Miri District, Sarawak
10
Refreshing corner
Pros:

A corner that welcomes and refresh all❤️

2026-07-14 via Tripadvisor
J
José solo_traveller nl
10
2026-07-14 via Nuitee
E
Etienne couple my
10
Super séjour.
Pros:

Très bien situé et lit confortable

Cons:

Rien

2026-07-13 via Nuitee
L
LILIT couple ru
1
2026-07-13 via Nuitee
S
Sio_26 Business Sydney, New South Wales
10
Excellent Service, Consistent Quality, and a Team That Truly Cares
Pros:

As someone who travels frequently for business and attends major industry events around the world, I have had the opportunity to stay at many hotels over the years. Marriott Singapore Riverside remains one of my preferred choices whenever I visit Singapore.
Most recently, I stayed here while attending one of the largest global conferences in my industry. Given my positive experiences over many years, I recommended the hotel to several colleagues and industry peers who were traveling from different parts of the world. Once again, the hotel delivered a consistently excellent experience.
What stands out is not anything extravagant, but rather how well the team executes the fundamentals. The hotel is always exceptionally clean, comfortable, and well maintained. The service is professional, warm, and genuine. From check-in to departure, the staff make every effort to ensure guests feel welcomed and valued.
The small gestures of kindness are what leave the biggest impression. A friendly greeting after a long day, staff remembering returning guests, or simply going the extra mile to help with a request—these moments reflect a culture of hospitality that is becoming increasingly rare.
In an industry where consistency matters, Marriott Singapore Riverside continues to set a high standard. It is a hotel I trust, one that I regularly return to, and one that I am comfortable recommending to colleagues, clients, and fellow business travelers.
Thank you to the entire team for another excellent stay. I look forward to returning on my next visit to Singapore. ⭐⭐⭐⭐⭐

2026-07-05 via Tripadvisor
R
rekhat Family Toronto, Ontario
10
AMAZING
Pros:

It was a wonderful experience
Ryan at front desk was awesome
Great atmosphere location rooms value service cleanliness
This will always be my choice in Singapore
THANK YOU

2026-07-05 via Tripadvisor
R
rabihelkhatib Family Amsterdam, North Holland Province
10
The place to be for convenience, style and comfort.
Pros:

This is a very convenient location and venue. Well connected (bus station in front, subway station very close by and I mean very close by), and literally located on one stretch of the quay with restaurants and cafes, it's hard to beat that. The housekeeping team is very helpful and available, the breakfast is diverse and several of the dishes served are changed on a daily basis, while the gym is well equipped and maintained with towels changed and fruit offered. The only point, and not even a setback, is that the hotel could do with some renovation. Personally, I think that I have found my gem in Singapore, and will definitely select this venue for my next visit(s).

2026-06-29 via Tripadvisor
A
Alexander solo_traveller de
10
2026-06-29 via Nuitee
S
Suyash solo_traveller in
8
value for Money
Pros:

Room was clean and comfortable. easy access to the riverside restaurants and cafes. close to the metro station. Staff was very kind. helped me with early check-in at no extra cost. The breakfast menu could accommodate a few more vegetarian options.

2026-06-28 via Nuitee
S
Subin solo_traveller sk
10
Pros:

Nádherný výhľad z okna, milý personal a veľmi pestré raňajky. Milo nás prekvapilo ovocie na chodbe, z ktorého ste si mohli počas dňa vziať na čo máte chuť.

2026-06-28 via Nuitee
V
Vladislav solo_traveller nz
9
2026-06-28 via Nuitee
R
Roman_М solo_traveller ae
10
2026-06-24 via Nuitee