Best Western Plus Wilmington / Wrightsville Beach

Hotels
Best Western Plus
8.5 (1188 reviews)
5345 Market Street , Wilmington , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Decent breakfast
Cons:
Cleanliness issues
Some amenities outdated

Categories

Cleanliness
8.08
Generally clean rooms noted, but some concerns about details like sweeping.
Service
9.05
Staff mentioned as very friendly and supportive, with many positive remarks on hospitality.
Location
8.59
Multiple reviews highlight good location, convenient to amenities and attractions.
Room Quality
8.54
Rooms described as comfortable with good beds, though some minor complaints noted.
Amenities
8.57
Although some items in the room could use updating, general amenities were satisfactory.
Value for Money
8.53
Overall good value as experience rated positively across various aspects.
Food and Beverage
8.08
Good breakfast options available, but inconsistent preparation noted.
Overall Experience
8.55
Generally positive feedback on stay experience with several elements appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:46

Property Description

Convenient Location near UNC Wilmington
Located just 2 miles from UNC Wilmington, the Best Western Plus University Inn offers a prime location for guests visiting the area. Explore the nearby attractions with ease and enjoy the convenience of being close to the university.

Comfortable Accommodations with Essential Amenities
Each room at this Wilmington hotel comes equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and work desk. Whether you're here for business or leisure, the rooms provide all the essential amenities for a comfortable stay.

On-Site Facilities for Work and Leisure
Guests can take advantage of the business center, fitness center, outdoor pool, and daily breakfast offered at the hotel. With a 24-hour reception available, your needs are catered to at any time during your stay.

Experience the perfect blend of comfort and convenience at the Best Western Plus University Inn. Book now for an unforgettable stay in Wilmington!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be 21 years of age or older to check in.

Nonrefundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years of age or older to check in. Nonrefundable pet fee for Pet Friendly rooms of $30 per day with a $150 per week maximum will be paid at the hotel upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 1188 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
Joshua Garlin solo_traveller us
10
Pros:

The room, bathroom and the way how the cleaning is.

Cons:

N/a

2026-07-24 via Nuitee
C
Claudia extended_group us
9
2026-07-22 via Nuitee
P
Paula couple us
10
breakfast was phenomenal!! i had such a great stay. will definitely be back
Pros:

the staff was incredible!!

Cons:

it was absolutely perfect

2026-07-20 via Nuitee
N
Natalia couple us
7
The hotel is good, but the manager should pay more attention to the room cleaning service.
Pros:

The room has everything needed for a comfortable stay. I really liked that there is a dog park. Our room was on the ground floor facing the pool, but there was no excessive noise.

Cons:

No cleaning was done during our stay, so we spent the entire time in a dirty room, even though we had asked for it to be cleaned. And there was also someone else's black hair on the towel.

2026-07-20 via Nuitee
J
Jeff solo_traveller us
6
2026-07-20 via Nuitee
P
Paula couple us
8
Clean and quiet comfort
Pros:

Nicely appointed. Must have been updated recently. WE stayed in a pet friendly room. Which was super clean and fresh. It was on the first floor so no elevator business with the dog. It was pretty sound-proof as she did not bark at people going by the room. We only stayed one night but it was quite pleasant.

2026-07-20 via Nuitee
C
Carly extended_group us
10
2026-07-17 via Nuitee
M
Morningstar solo_traveller us
10
Pros:

I would return or recommend

2026-07-17 via Nuitee
B
bowen couple us
10
All in all I was impressed
Pros:

It was clean the beds were comfortable and the staff was courteous and helpful

2026-07-15 via Nuitee
A
Angela couple us
10
2026-07-15 via Nuitee
S
Sean couple us
10
Great time
Pros:

Nice room super clean

2026-07-13 via Nuitee
C
Claire couple gb
7
Quite expensive but generally an ok hotel.
Pros:

Friendly staff. Nice spacious room. Outdoor pool. Free parking.

Cons:

The outdoor pool was full of leaves and flowers from the trees, it needed cleaning. The location is a 15 min drive outside of Wilmington downtown. The breakfast was very simple, but you could get waffles. The sound of the outdoor generator affected our sleep.

2026-07-12 via Nuitee
B
Beth solo_traveller us
10
Great staff very helpful. Good management.
2026-07-11 via Nuitee
L
Lashana couple us
10
Great
Pros:

Closeness to everything

2026-07-10 via Nuitee
Z
zeleniuk couple us
10
Excellent. Great stay
Pros:

Nice

Cons:

N/a

2026-07-09 via Nuitee
D
Denisse family_with_children us
10
Great place with a great location.
2026-07-09 via Nuitee
Y
Yaricelis family_with_children us
10
Pros:

El servicio de los empleados 100%. El desayuno caliente y variado. Teníamos la playa a unos 10min en carro. Definitivamente volveré 👍.

2026-07-08 via Nuitee
A
Amanda family_with_children us
10
2026-07-07 via Nuitee
J
Jessica couple us
10
2026-07-07 via Nuitee
E
Eric couple us
3
Terrible, won’t return
Pros:

Old facility, elevator smelled like throw up, only once out of 3 days did I not have to ask for towels, only 1 maid service and that was subpar. Hair in the shower not ours. Charged full price all 3 nights and service was poor on 2 of them. Breakfast was pre cooked and not good. Told the front desk and they said “ ok thanks”.

Cons:

Cleanliness
Maid service
Breakfast
Staff more compassionate

2026-07-07 via Nuitee