Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd

Hotels
Extended Stay America Suites
7.6 (820 reviews)
5620 Major Boulevard , Orlando , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location near attractions
Quick check-in process
Cons:
Unclean rooms and hotel facilities
Poor service from staff
Inadequate amenities
Unpleasant odors

Categories

Cleanliness
5.71
Numerous mentions of unclean conditions, including a dirty hotel with cockroaches and unpleasant odors.
Service
7.68
Mixed reviews where staff was friendly in some cases, but there were significant complaints about the front desk service.
Location
10
Location noted as good in several reviews, particularly in connection to nearby attractions.
Room Quality
6.67
Reports of deteriorating rooms with issues such as old beds, dirty linens, and overall unpleasant environments.
Amenities
6.7
Lack of kitchen utensils, inadequate facilities, and numerous complaints about basic amenities.
Value for Money
9.65
Some value perceived due to location but overall priced poorly for the service and facilities provided.
Food and Beverage
5.71
Many negative comments regarding the breakfast and overall food services, viewed as inadequate.
Overall Experience
8.7
General sentiment of disappointment with significant consideration of the various negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:00

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Orlando - Universal Studios. Cook your own meals and feel at home during your longer stay.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast including a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up before heading out to explore Orlando's attractions.

Convenient Location near Major Theme Parks:
With Universal Orlando Resort just 2.1 km away and Walt Disney World Resort a short drive of 16.1 km, Extended Stay America offers a prime location for guests looking to experience the magic of Orlando.

Book now for a comfortable and convenient stay at Extended Stay America - Orlando - Universal Studios!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 820 reviews
Cleanliness: 5.71
Service: 7.68
Location: 10
Room Quality: 6.67
Amenities: 6.7
Value for Money: 9.65
Food and Beverage: 5.71
Overall Experience: 8.7
D
Damaruis couple us
10
2026-05-30 via Nuitee
L
Leonardo solo_traveller us
1
Pros:

I like nothing.

Cons:

We did not stay there, the hotel reeked of marijuana, people vomiting outside the hotel a bad stink.

2026-05-29 via Nuitee
O
Omniscar family_with_children us
7
2026-05-28 via Nuitee
R
RWI solo_traveller de
7
Pros:

Lage

Cons:

Ausstattung

2026-05-27 via Nuitee
R
RWI solo_traveller de
5
Pros:

Lage

Cons:

Ausstattung

2026-05-27 via Nuitee
A
Ava solo_traveller us
1
Pros:

Nothing

Cons:

Bugs all over the door and crawling into it. They refunded me they saw the bugs too

2026-05-26 via Nuitee
C
Charmayne couple us
1
Pros:

Nothing

Cons:

Roaches

2026-05-26 via Nuitee
C
Cedric solo_traveller us
3
I will not book another room there again!
Pros:

Location

Cons:

THE ROOM HAD ROACHES AND DOG HAIRS WAS IN THE SHEETS ON THE BED!!!!👎🏾😞

2026-05-25 via Nuitee
D
Damaruis couple us
10
2026-05-21 via Nuitee
M
Maria family_with_children cr
10
2026-05-17 via Nuitee
S
Sadie couple us
10
The room was very spacious and comfortable!
Pros:

Very friendly staff!!!😊

Cons:

There was nothing I didn’t like about the property.

2026-05-11 via Nuitee
C
Camille extended_group us
1
2026-05-05 via Nuitee
A
Alexei extended_group us
5
Pros:

I would not call the hotel as a 'breakfast included". The staff and GM are very friendly and trying to please the guests, but the facility and its condition are pathetic

2026-05-04 via Nuitee
V
Victor Manuel solo_traveller do
6
2026-05-02 via Nuitee
J
Jarmaine family_with_children us
7
Pros:

N/A

Cons:

N/A

2026-04-30 via Nuitee
S
Safari03156948630 Family
10
Stay
Pros:

Elisha and She are wonderful employees.

2026-04-26 via Tripadvisor
W
wynitac2025 Family
10
Vacation
Pros:

Elishia is a wonderful employee

2026-04-26 via Tripadvisor
I
Ivani extended_group us
7
Affordable price; a safe place
Pros:

A safe place to stay. Hardworking staff made everything possible to satisfy guests.

Cons:

Noise in some rooms. Breakfast was not satisfying.

2026-04-21 via Nuitee
A
al serrano couple us
10
2026-04-21 via Nuitee
M
Martell solo_traveller us
2
Pros:

How well the room was clean and no smell.

Cons:

The bed was uncomfortable didn't have no springs in it. Had my back hurting.

2026-04-21 via Nuitee