Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd

Hotels
•
Extended Stay America Suites
7.6 (834 reviews)
5620 Major Boulevard , Orlando , us
+1 407-351-1788

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location near attractions
Quick check-in process
Cons:
Unclean rooms and hotel facilities
Poor service from staff
Inadequate amenities
Unpleasant odors

Categories

Cleanliness
5.71
Numerous mentions of unclean conditions, including a dirty hotel with cockroaches and unpleasant odors.
Service
7.68
Mixed reviews where staff was friendly in some cases, but there were significant complaints about the front desk service.
Location
10
Location noted as good in several reviews, particularly in connection to nearby attractions.
Room Quality
6.67
Reports of deteriorating rooms with issues such as old beds, dirty linens, and overall unpleasant environments.
Amenities
6.7
Lack of kitchen utensils, inadequate facilities, and numerous complaints about basic amenities.
Value for Money
9.65
Some value perceived due to location but overall priced poorly for the service and facilities provided.
Food and Beverage
5.71
Many negative comments regarding the breakfast and overall food services, viewed as inadequate.
Overall Experience
8.7
General sentiment of disappointment with significant consideration of the various negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:00

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Orlando - Universal Studios. Cook your own meals and feel at home during your longer stay.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast including a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up before heading out to explore Orlando's attractions.

Convenient Location near Major Theme Parks:
With Universal Orlando Resort just 2.1 km away and Walt Disney World Resort a short drive of 16.1 km, Extended Stay America offers a prime location for guests looking to experience the magic of Orlando.

Book now for a comfortable and convenient stay at Extended Stay America - Orlando - Universal Studios!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 834 reviews
Cleanliness: 5.71
Service: 7.68
Location: 10
Room Quality: 6.67
Amenities: 6.7
Value for Money: 9.65
Food and Beverage: 5.71
Overall Experience: 8.7
M
Miranda • couple • us
1
2026-07-23 • via Nuitee
R
Rabung • couple • us
4
2026-07-22 • via Nuitee
P
Patrice • family_with_children • fr
8
Pour un séjour à Universal , l endroit est très bien
Pros:

L emplacement ,le parking , la chambre , la gentillesse du personnel

Cons:

Rien

2026-07-22 • via Nuitee
A
April • solo_traveller • us
7
It was okay
Pros:

There was a really really bad roach problem. The whole time that I was there nobody came up and sprayed I let them know there was a lot of noise up above me it was miserable. The staff did make up for it on the assistant manager and Josh they were all really good so even though I had a really bad roach problem in my room and I just knew if I moved it was going to be the same way so I didn't even move rooms

Cons:

Roaches

2026-07-12 • via Nuitee
R
Rabung • solo_traveller • us
10
Fast, fun, flexible
Pros:

Staff and people

Cons:

Breakfast sucks

2026-07-11 • via Nuitee
I
Israel • couple • pa
7
Regular
Pros:

Ubicación

Cons:

No estaba limpia, debajo de la cama y sofá habían resto de comida y envases

2026-07-11 • via Nuitee
R
Rabung • solo_traveller • us
10
2026-07-11 • via Nuitee
R
Rabung • solo_traveller • us
10
Nice for what you pay
Pros:

Staff

Cons:

Big in room

2026-07-09 • via Nuitee
K
Kadian • family_with_children • us
6
2026-07-08 • via Nuitee
S
Stacey • family_with_children • us
1
Never again
Pros:

Nothing. I’m so upset at my self for not taking pictures. First of all my room smelted awful, microwave only worked on popcorn setting, no tv remote, mattress was broke not comfortable. The floor in kitchen was sticky and gross, opened a drawer there where dirty wash clothes , pee under toilet set. For the worst part I swear there was man’s seamen on the elevator was and the window on the 3 rd floor at the end of the hall. I woke up at 6 am and walked outside to a black man sleeping in a lawn chair in the parking lot. And I swear Jeffery Dahmer uncle came whistling down the hallway stops looks at my daughter ass then starts walking and whistling. No place for kids scary

Cons:

Everything they need some management and employees who care.

2026-07-06 • via Nuitee
M
madison • couple • us
10
2026-07-05 • via Nuitee
V
ValdyMuxikario • solo_traveller • us
1
Pros:

Nothing

Cons:

Walk in to a dirty wet bed, they never changed the linen, horrible smell

2026-07-04 • via Nuitee
P
Pamela • couple • us
4
I was very disappointed stinky place that smells like stinky weed, don’t plan to ever visit again.
Pros:

It’s close to stores.

Cons:

Ran down and sketchy looking people there.

2026-07-04 • via Nuitee
N
Nejdet • solo_traveller • tr
3
Bir daha Asla kalmam
Cons:

Tesis girişinde Halı kokuyurdu içerde kötü bir koku vardı.

2026-06-30 • via Nuitee
J
José • solo_traveller • ar
5
Pros:

La cercanía, la comodidad del lugar! Y el buen trato del personal

Cons:

la limpieza

2026-06-24 • via Nuitee
O
Omniscar • family_with_children • us
7
Pros:

The room size and the view from the window

Cons:

I didn't like the smell of the rooms and hallways

2026-06-21 • via Nuitee
C
camillasC8829PR • Family
10
Best hotel
Pros:

Employee are the best and the assistant manager Elisha is the best.

2026-06-19 • via Tripadvisor
P
Pender • solo_traveller • us
5
2026-06-12 • via Nuitee
L
Linda • extended_group • us
10
2026-06-08 • via Nuitee
D
Damaruis • couple • us
10
2026-05-30 • via Nuitee