Crofts Hotel

Hotels
8.5 (1287 reviews)
14-15 Croft Street Roath , Cardiff , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Spotlessly clean
Modern fittings
Friendly helpful staff
Great location
Cons:
Some staff not accommodating
Cramped rooms
Issues with breakfast availability

Categories

Cleanliness
8.14
Immaculately clean room; some mentioned dirtiness in common areas.
Service
9.11
Staff are extremely friendly and helpful, although some inconsistency reported.
Location
9.15
Perfect for access to city center and local amenities.
Room Quality
8.6
Rooms are modern and comfortable but some guests mentioned cramped spaces.
Amenities
8.13
Standard facilities but lack of breakfast options and some mentioned issues with lighting.
Value for Money
9.09
Excellent value considering cleanliness and service.
Food and Beverage
7.14
Breakfast had extra cost; lack of food availability noted.
Overall Experience
8.61
Generally positive experiences despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:21

Property Description

Garden Oasis and City Views

Experience a tranquil stay at Crofts Hotel in Cardiff, where a lush garden and sun terrace offer a peaceful retreat. Guests can unwind in the shared lounge or enjoy a drink at the bar while taking in the city view from select rooms.

Family-Friendly Comfort

With family rooms available, Crofts Hotel caters to guests of all ages. The property ensures a comfortable stay with amenities like a kettle in every unit, free toiletries, and cozy bed linen.

Prime Location

Conveniently located just 1.6 km from Cardiff University, Crofts Hotel is near popular attractions including Motorpoint Arena Cardiff and Cardiff Castle. Explore the city with ease, knowing Cardiff Airport is only 25 km away.

Book your stay at Crofts Hotel now for a memorable Cardiff getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 1287 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.14
Overall Experience: 8.61
D
Doreen • solo_traveller • gb
9
Nice stay! Will visit again.
Pros:

Clean, easy to find and get to.
Best customer service esp from Gemma!
Good breakfast.

Cons:

Thin walls, noise coming in from neighbouring rooms.

2026-09-19 • via Nuitee
L
Leon • solo_traveller • gb
4
Pros:

Room was clean and the staff were great

Cons:

Parking is on street parking down a residential road

2026-09-18 • via Nuitee
W
William • solo_traveller • gb
8
2026-09-16 • via Nuitee
S
Stephanie • solo_traveller • gb
8
2026-09-16 • via Nuitee
J
Jan • extended_group • cz
9
It was excellent and also the breakfests.
Pros:

Nice cats and the parrot

Cons:

Steep storcase.

2026-09-15 • via Nuitee
A
alessandro • solo_traveller • it
10
Ottimo
Pros:

Camera pulita, letta comodissimo e personale davvero gentile e sempre disponibile. Ottima soluzione a dieci quindici minuti a piedi dal centro

2026-09-15 • via Nuitee
M
Mark • solo_traveller • nl
8
Nice and straightforward. Clean and friendly staff.
Pros:

Check-in was easy. Facilities were nice and clean. I was glad there was the air fan. Staff seemed friendly when I was leaving.

Cons:

It did not bother me much, but one should be aware that it is a local pub as well so there might be some tipsy or drunk people around the bar at night.

2026-09-15 • via Nuitee
R
Richard • extended_group • cz
9
2026-09-15 • via Nuitee
C
Chan05 • solo_traveller • gb
8
2026-09-14 • via Nuitee
S
Sébastien • solo_traveller • fr
9
2026-09-13 • via Nuitee
D
debbi • solo_traveller • gb
10
Pros:

The staff were so helpful and friendly. I really enjoyed the room, although small, it was comfortable and very clean.

Cons:

I would have liked an explanation of how to use the codes as i didn't understand and ended up ringing someone from outside but they were lovely so it didn't really matter!

2026-09-13 • via Nuitee
A
Andrew • solo_traveller • gb
10
Clean and pleasant
Pros:

Comfy bed, easy check in, clean room, pleasant location.

Cons:

N/A

2026-09-12 • via Nuitee
K
Kavindu • solo_traveller • gb
10
2026-09-10 • via Nuitee
I
Isaiah F • solo_traveller • gb
7
A generally enjoyable stay with great breakfast and friendly staff, with a cleaning issue present.
Pros:

The breakfast was excellent, well cooked and served promptly, and the morning team were particularly lovely, friendly and engaged. The bathroom was clean, and the door codes made getting in and out very straightforward. The location is around a 20–25 minute walk from the city centre, which worked well for me. I also really appreciated the TV, which had a great range of on-demand and catch-up options alongside live TV, something you don’t always find in hotels.

Cons:

Unfortunately, the main issue was the cleanliness of the bed. I stayed in a twin room and, on the made bed, found two unpleasant stains on the bed sheet, one of which appeared to be bodily fluid. I was genuinely horrified to discover this when I returned from my night out. I appreciate that I should perhaps have checked the bed more carefully when I arrived, but this is something I would reasonably expect housekeeping to identify before a room is made available to a guest.

2026-09-10 • via Nuitee
L
Lynn • solo_traveller • gb
10
2026-09-04 • via Nuitee
L
Léa • solo_traveller • fr
9
Chambre propre et lumineuse, à 15 min à pied du centre de Cardiff
Pros:

Logement situé à 15 minutes à pied du centre de Cardiff. Chambre propre avec le nécessaire. Chambre lumineuse, avec possibilité de se garer gratuitement dans la rue en face de l’hôtel.

2026-09-02 • via Nuitee
S
Sabine • family_with_children • de
9
2026-08-28 • via Nuitee
R
Rajinder • couple • gb
7
Overall a great stay and holiday. Despite the mentioned dis-likes this is a great apartment for a stay at Saundersfoot,
Pros:

Great location. Up the hill from the main beach and shops but not a problem. Easy access to The Glen and the Pembrokeshire Coastal Path.
Easy allocated parking.
Good size for a small family. We were 3 (including a 17 year old). Good TV streaming options.

Cons:

Bathroom a bit dated. Water in Bath slow to drain. No working extracted fan.
Overall clean, but floor in lounge/diner area not properly cleaned. Some under-cupboard lights not working in kitchen.
One of the single beds, mattress has failed so chance if rolling off.

2026-08-28 • via Nuitee
B
Bland • family_with_children • it
7
Pros:

All exactly as described. Location good, street parking fine. Would stay again if in the area. Staff chatty, friendly and down to earth. Impressed with Cardiff, people are open and friendly, great city. Worth a visit.

2026-08-27 • via Nuitee
S
Scharleen • solo_traveller • ie
10
2026-08-26 • via Nuitee