Hampton Inn Phoenix - Biltmore

Hotels
•
Hampton Inn
8.8 (566 reviews)
2310 East Highland Avenue , Phoenix , us
+1 602-956-5221

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable rooms
Cons:
Broken elevator
Noise from elevator shaft
Breakfast quality

Categories

Cleanliness
8.71
Most reviews mentioned cleanliness positively, although there were concerns about the jacuzzi not being clean.
Service
9.38
Staff was frequently praised for being welcoming and helpful.
Location
9.42
Multiple reviews highlighted the hotel's great location and proximity to shops and attractions.
Room Quality
8.87
Room size and comfort were positively reviewed, despite some noise issues.
Amenities
7.9
There were complaints about the gym location and the broken elevator affecting convenience.
Value for Money
8.86
Most guests felt they received a good value for their stay.
Food and Beverage
8.41
Breakfast offerings received mixed reviews; some guests found it lacking variety.
Overall Experience
8.88
Overall, guests found their stay pleasant with minor issues that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Convenient Location
Located just a 10-minute drive from Phoenix Sky Harbor International Airport, Hampton Inn Phoenix - Biltmore offers easy access for travelers. Explore nearby attractions like Chase Field and the Phoenix Zoo.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring amenities such as free WiFi, flat-screen TVs, and in-room coffee makers. Unwind in the outdoor pool and hot tub or stay active at the 24-hour fitness center.

Exceptional Services
Enjoy complimentary hot breakfast, 24-hour reception, and access to a business center for your convenience. Whether you're here for business or leisure, Hampton Inn Phoenix - Biltmore ensures a pleasant stay.

Book now for a comfortable and convenient stay at Hampton Inn Phoenix - Biltmore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 566 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
A
Arthur • couple • us
10
Our stay was well worth it
Pros:

It was clean and and welcoming

Cons:

Nothing

2026-08-27 • via Nuitee
C
Coronado • couple • us
10
2026-08-26 • via Nuitee
Y
Yee Yang • extended_group • my
8
2026-08-23 • via Nuitee
P
Paula • couple • us
10
Friendly staff! We enjoyed our stay!
Pros:

Great location! Spacious room, clean and comfortable.

Cons:

N/A

2026-08-17 • via Nuitee
E
Eduardo • couple • us
10
2026-08-11 • via Nuitee
M
Manuel Antonio • solo_traveller • mx
9
Pros:

La ubicacion y la habitación, excelente!

Cons:

Nada que no me haya gustado

2026-08-10 • via Nuitee
M
Margaret • couple • us
8
Pros:

The location is excellent, and the staff is always friendly. The bed is also comfortable and has everything we need.

Cons:

I didn’t have any dyslexics about the property however it will probably need some upgrades soon with the common areas.

2026-08-03 • via Nuitee
T
Troy • couple • us
10
2026-08-02 • via Nuitee
M
Margaret • couple • us
10
2026-07-23 • via Nuitee
F
Fernanda • solo_traveller • us
10
2026-07-21 • via Nuitee
A
April • family_with_children • us
7
Expected better from Hampton
Pros:

Enjoyed the convenience of breakfast.

Fairly clean hotel however, there was a sewage odor in our room. Staff did offer to relocate however, after setting in after being exhausted, we stayed in the assigned room.

Cons:

Pool was full of green algae that had been growing for some time. Disappointing the pool was closed.

2026-07-11 • via Nuitee
T
Twyla • solo_traveller • us
10
2026-07-02 • via Nuitee
T
TS_13 • solo_traveller • us
10
2026-06-25 • via Nuitee
O
Octavio • solo_traveller • pa
8
2026-06-22 • via Nuitee
V
Vickie • solo_traveller • us
8
Great place to stay
Pros:

Very clean and the continental breakfast was excellent 👌

Cons:

Had a hard time finding the fitness room on our own until we asked front desk for directions.

2026-06-21 • via Nuitee
T
Troy • couple • us
10
2026-06-20 • via Nuitee
L
Linda • couple • us
10
Comfortable with a friendly staff
Pros:

Great location

2026-06-16 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

The room has good space and everything you need

Cons:

Me and my husband , we have been eating breakfast and a big roach came out I go and let them know so the rest of the people don't freak out and I don't receive a thank you or a sorry

2026-06-05 • via Nuitee
L
Larry • couple • us
10
2026-06-05 • via Nuitee
G
Gizelle • solo_traveller • us
10
2026-06-03 • via Nuitee