Hampton Inn Phoenix - Biltmore

Hotels
•
Hampton Inn
8.8 (544 reviews)
2310 East Highland Avenue , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable rooms
Cons:
Broken elevator
Noise from elevator shaft
Breakfast quality

Categories

Cleanliness
8.71
Most reviews mentioned cleanliness positively, although there were concerns about the jacuzzi not being clean.
Service
9.38
Staff was frequently praised for being welcoming and helpful.
Location
9.42
Multiple reviews highlighted the hotel's great location and proximity to shops and attractions.
Room Quality
8.87
Room size and comfort were positively reviewed, despite some noise issues.
Amenities
7.9
There were complaints about the gym location and the broken elevator affecting convenience.
Value for Money
8.86
Most guests felt they received a good value for their stay.
Food and Beverage
8.41
Breakfast offerings received mixed reviews; some guests found it lacking variety.
Overall Experience
8.88
Overall, guests found their stay pleasant with minor issues that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Convenient Location
Located just a 10-minute drive from Phoenix Sky Harbor International Airport, Hampton Inn Phoenix - Biltmore offers easy access for travelers. Explore nearby attractions like Chase Field and the Phoenix Zoo.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring amenities such as free WiFi, flat-screen TVs, and in-room coffee makers. Unwind in the outdoor pool and hot tub or stay active at the 24-hour fitness center.

Exceptional Services
Enjoy complimentary hot breakfast, 24-hour reception, and access to a business center for your convenience. Whether you're here for business or leisure, Hampton Inn Phoenix - Biltmore ensures a pleasant stay.

Book now for a comfortable and convenient stay at Hampton Inn Phoenix - Biltmore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 544 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
R
ryan • couple • us
10
Pros:

Staff was excellent. Room was nice with plenty of room. Breakfast was good.

Cons:

The elevator had some issues while we were there.

2026-05-21 • via Nuitee
S
Seafair • solo_traveller • us
7
Pros:

Good shower

Cons:

No hot water in bathroom sink. No microwave. No refer. Small room. No drawers.

2026-05-19 • via Nuitee
M
Molly • couple • us
9
2026-05-16 • via Nuitee
H
Hanley • solo_traveller • us
5
2026-05-15 • via Nuitee
E
Eastridge • couple • us
7
Conveniently located near restaurants & shopping along with a comfortable bed and good breakfast.
Pros:

Excellent location, comfortable bed, good breakfast, and quiet.

Cons:

Lack of housekeeping services during our 2 night stay. We had to ask for more towels, cups & coffee. Trash was never picked up.

2026-05-12 • via Nuitee
G
Gene • extended_group • us
9
2026-05-05 • via Nuitee
J
Judy • family_with_children • us
9
Pros:

Location and staff were great. Breakfast service excellent.

Cons:

We were without hot water for hours. Not complaining, just stating a fact. Cold showers/baths before attending our main event was a little disappointing.

2026-05-03 • via Nuitee
K
Kati • solo_traveller • us
10
2026-04-11 • via Nuitee
S
Stauffer • couple • us
10
2026-04-06 • via Nuitee
M
Müller • extended_group • ch
7
Sehr angenehm
Pros:

Sehr zentral gelegen,
Schnell beim Flughafen

2026-04-04 • via Nuitee
• solo_traveller • us
5
2026-04-02 • via Nuitee
L
Lisa • couple • us
10
Staycation
Pros:

Everything

Cons:

N/A

2026-04-02 • via Nuitee
E
Emani • couple • us
10
Pros:

Shanelle at the front desk was very welcoming and helpful. She is the best! Very respectful and kind! Thank you so so much!

2026-03-26 • via Nuitee
J
Jon Paul • solo_traveller • us
10
2026-03-05 • via Nuitee
P
Phillip • solo_traveller • us
7
Nice.
Pros:

Location

Cons:

Parking.

2026-03-05 • via Nuitee
K
Kimberly • couple • us
10
Nice stay in Phoenix
Pros:

Clean and comfortable room. Very quiet room. Great breakfast. Conveniently located near shopping, restaurants and the highway.

Cons:

Nothing. It was great

2026-03-04 • via Nuitee
T
Tancredi • extended_group • it
8
Good hotel for business
Pros:

Good business hotel

Cons:

Breakfast

2026-03-02 • via Nuitee
C
Carolyn • couple • us
7
2026-02-26 • via Nuitee
J
Jamie • extended_group • us
9
Pros:

Private, not too much activity on the streets and parking areas. Staff were amazing, very polite and informative. Breakfast was good as well.

Cons:

The elevator was malfunctioning, didn’t find any other issues.

2026-02-24 • via Nuitee
J
Jennifer • family_with_children • us
8
Great value.
Pros:

Close to everything. Great breakfast.

Cons:

A little noisy.

2026-02-22 • via Nuitee