Best Western PLUS Executive Hotel Richmond

Hotels
•
Best Western
7.8 (2515 reviews)
7007 West Broad Street , Richmond , us
+1 804-672-7007

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Staff professionalism
Clean rooms
Cons:
Cleanliness issues
Maintenance needs
Inadequate breakfast

Categories

Cleanliness
6.3
Numerous cleanliness issues reported including unclean rooms and dirty facilities.
Service
8.8
Service varied; some staff seemed unresponsive but generally met standard expectations.
Location
9.8
Great location close to attractions and food opportunities.
Room Quality
7.3
Rooms showed signs of age with some maintenance issues reported.
Amenities
6.8
Amenities were limited, with some dissatisfaction regarding the breakfast selection.
Value for Money
7.8
Perceived as overpriced given the quality of the hotel and service.
Food and Beverage
7.3
Breakfast quality was a recurring concern with recommendations for improvement.
Overall Experience
8.3
Mixed feelings; location and some service aspects appreciated, but cleanliness and maintenance were major drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:02

Property Description

Convenient Location
Situated north of downtown Richmond, Virginia, the Best Western PLUS Executive Hotel is just a short 10-minute drive from the University of Richmond, making it an ideal choice for visitors to the area.

Comfortable Accommodations
The spacious rooms at the hotel are well-equipped with modern amenities such as free Wi-Fi, a microwave, refrigerator, cable TV with HBO, coffee maker, and work desk. Some rooms even feature a cozy lounge chair for added relaxation.

Deluxe Breakfast and Fitness Facilities
Start your day right with a complimentary deluxe buffet breakfast served every morning at the Richmond Executive Hotel Best Western. Additionally, guests can maintain their fitness routine during their stay by utilizing the on-site gym.

Book your stay at the Best Western PLUS Executive Hotel Richmond today for a convenient and comfortable experience in Richmond!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 2515 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.3
A
Abderrazzak • solo_traveller • us
1
2026-07-25 • via Nuitee
B
Brett • solo_traveller • us
6
Pros:

Perfectly adequate is the best description. Gets the job done while being close to the city.

Cons:

I did not care for the front desk staff refusing to allow me to just pay the incidentals. They insisted on writing down my card information. I asked repeatedly to just swipe my card instead of writing down the numbers. Her only response was I don't want to charge you. This made me very uncomfortable and I reported my card stolen the next morning.

2026-07-25 • via Nuitee
L
Laura • solo_traveller • us
1
Pros:

It was a location to sleep.

Cons:

No room service, no clean towels or toiletries were provided. The staff didn't provide any service. Far from everything.

2026-07-23 • via Nuitee
C
Chad • solo_traveller • us
6
Not good..
Pros:

Location was good to food and coffee

Cons:

Very dirty, I had a womens nail in my sink, blood splatter on the wall, and the carpet in the hallway had large amount of debris, bobby pins, trash for my 3 day stay. It's like the cleaners up and quit and haven't been replaced. I stay at 40+ hotels a year all over the country and this was bad.

2026-07-23 • via Nuitee
S
sindy • couple • us
1
2026-07-23 • via Nuitee
A
Autumn • family_with_children • us
1
2026-07-22 • via Nuitee
D
Dejauna • couple • us
8
Good
Pros:

Clean and updated

Cons:

No early check in

2026-07-22 • via Nuitee
R
Robert • couple • us
8
Pros:

Room was clean

Cons:

45 minutes prior breakfast ending thy ran out of bacon/sausage.

2026-07-21 • via Nuitee
A
Anthony • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-07-21 • via Nuitee
J
Javier • couple • us
10
Muy buena calidad de hotel
Pros:

Si está perfecto

Cons:

Todo está perfecto

2026-07-21 • via Nuitee
S
Savioli • family_with_children • us
10
2026-07-21 • via Nuitee
B
Brian • couple • us
10
2026-07-20 • via Nuitee
M
Miguel • family_with_children • us
9
2026-07-20 • via Nuitee
A
Ashley • extended_group • us
10
2026-07-20 • via Nuitee
Y
Yeraslul • couple • us
10
2026-07-20 • via Nuitee
S
Salera • couple • us
9
2026-07-20 • via Nuitee
C
Christina • couple • us
7
2026-07-19 • via Nuitee
K
Kenisha • couple • us
6
2026-07-19 • via Nuitee
K
Kenneth • couple • us
10
2026-07-19 • via Nuitee
L
Lorena • solo_traveller • co
9
2026-07-18 • via Nuitee