Best Western PLUS Executive Hotel Richmond

Hotels
•
Best Western
7.8 (2438 reviews)
7007 West Broad Street , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Staff professionalism
Clean rooms
Cons:
Cleanliness issues
Maintenance needs
Inadequate breakfast

Categories

Cleanliness
6.3
Numerous cleanliness issues reported including unclean rooms and dirty facilities.
Service
8.8
Service varied; some staff seemed unresponsive but generally met standard expectations.
Location
9.8
Great location close to attractions and food opportunities.
Room Quality
7.3
Rooms showed signs of age with some maintenance issues reported.
Amenities
6.8
Amenities were limited, with some dissatisfaction regarding the breakfast selection.
Value for Money
7.8
Perceived as overpriced given the quality of the hotel and service.
Food and Beverage
7.3
Breakfast quality was a recurring concern with recommendations for improvement.
Overall Experience
8.3
Mixed feelings; location and some service aspects appreciated, but cleanliness and maintenance were major drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:02

Property Description

Convenient Location
Situated north of downtown Richmond, Virginia, the Best Western PLUS Executive Hotel is just a short 10-minute drive from the University of Richmond, making it an ideal choice for visitors to the area.

Comfortable Accommodations
The spacious rooms at the hotel are well-equipped with modern amenities such as free Wi-Fi, a microwave, refrigerator, cable TV with HBO, coffee maker, and work desk. Some rooms even feature a cozy lounge chair for added relaxation.

Deluxe Breakfast and Fitness Facilities
Start your day right with a complimentary deluxe buffet breakfast served every morning at the Richmond Executive Hotel Best Western. Additionally, guests can maintain their fitness routine during their stay by utilizing the on-site gym.

Book your stay at the Best Western PLUS Executive Hotel Richmond today for a convenient and comfortable experience in Richmond!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2438 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.3
T
Tracy • solo_traveller • us
1
2026-05-23 • via Nuitee
C
Chenille • solo_traveller • us
9
2026-05-21 • via Nuitee
W
Woolfolk • solo_traveller • us
10
2026-05-21 • via Nuitee
R
Rachel • family_with_children • us
6
Clean rooms but hotel needs updating
Pros:

The room was clean and comfortable.

Cons:

Hotel just needs updating. It felt old. And the smell in the elevator was a major turn off. Once we got to the room we stayed in for the night and left early in the morning so overall it was fine. A place to sleep for one night but wouldn’t want to stay much longer.

2026-05-21 • via Nuitee
K
Kutayba • solo_traveller • us
8
Pros:

Everything was good!

Cons:

None

2026-05-20 • via Nuitee
T
Thometica • extended_group • us
2
Do not come here the reviews are lying please don't waste your time and book somewhere else
Pros:

only its location of where we staying

Cons:

the staff can be very rude, the room don’t get cleaned on a daily only after you check out and they provide more towels and rags good thing i brought my own, the elevator stopped working for a period of time, there is a leak in the air vent which cause leaking water on the floor and they is also black mold inside of some of the rooms, and there is a old smell in the hotel entirely the sheet are very thin and scratchy and the tv was not a smart tv and the video and audio would cut off out of nowhere

2026-05-20 • via Nuitee
T
Tiffany • couple • us
5
2026-05-19 • via Nuitee
D
Devell • couple • us
10
2026-05-19 • via Nuitee
R
Ryan • solo_traveller • us
6
2026-05-16 • via Nuitee
B
Branca • solo_traveller • it
3
No volveré nunca más. Ojalá nunca me
Pros:

Las camas muy cómodas.

Cons:

Creo que es el hotel más sucio al que fui en mi vida. La heladera estaba con restos de comida arriba, toda sucia y con olor adentro. El piso sucio, la cama tenía pelos de otras personas. El hotel en general huele
Muy muy mal! Desagradable.
El desayuno es un horror! Hamburguesa, huevo y muffins. Nada más. Para tomar? Solo café. Deplorable. No vuelvo nunca más en mi vida.

2026-05-16 • via Nuitee
M
myers • solo_traveller • us
10
2026-05-15 • via Nuitee
R
Randolph B • couple • us
5
Pros:

Good location. Room was OK. Staff was OK. Nothing more.

Cons:

Elevator was broken, only one of two worked. This was the same situation as when I’ve stayed there one year ago. Don’t you think they could have it fixed by now?

2026-05-15 • via Nuitee
Y
Yurahen • solo_traveller • il
9
2026-05-13 • via Nuitee
C
CHIH-CHENG • couple • us
8
Room is clean, location is pretty good.
Pros:

bed was comfortable. Friendly staffs. The room is clean. and the location is fine.

Cons:

not easy to get to icemaker. elevator is very slow.

2026-05-10 • via Nuitee
S
Shekynah • couple • us
5
2026-05-10 • via Nuitee
D
Damaris • couple • us
9
Great for overnight stay!
2026-05-10 • via Nuitee
J
Jayde • solo_traveller • us
10
nice and a chill stay
Pros:

the peace

Cons:

nothing

2026-05-07 • via Nuitee
A
Amna • couple • us
4
2026-05-07 • via Nuitee
C
Christian • couple • us
10
Pros:

Everything

Cons:

N/a

2026-05-05 • via Nuitee
C
Charles • family_with_children • us
10
2026-05-04 • via Nuitee