Fort Pontchartrain Detroit, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8 (1983 reviews)
2 Washington Boulevard , Detroit , US
+1 313-548-6862

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Prime downtown location
Excellent river/city views
Comfortable beds
Helpful and friendly staff (many mentions)
Good on-site restaurant/bar
Amenities: pool, sauna, gym
Convenient for conferences and walking to attractions
Clean and comfortable rooms reported by several guests
Cons:
Small or outdated rooms/bathrooms reported
Value concerns: price perceived as high, expensive parking
Noise from neighboring rooms or adjoining walls
Cockroaches reported in pool/sauna area
Isolated unprofessional front-desk interaction
Smoking (marijuana) smelled near rooms
Billing/security-deposit confusion (charged twice)
Occasional missing in-room items (e.g., water bottle)

Categories

Cleanliness
7.5
Rooms frequently described as clean and comfortable, but several complaints (cockroaches in pool/sauna area, marijuana smell near rooms, occasional missing bottled water) lower the score.
Service
8.5
Many reviewers praised staff friendliness, helpfulness and flexible check-in/out; isolated reports of an unprofessional front-desk interaction and billing/security-deposit confusion reduce the rating slightly.
Location
9.25
Consistently lauded as very convenient—central/downtown, close to conference venues, riverside and shops—with numerous mentions of excellent views from rooms.
Room Quality
7.5
Rooms offer great views and comfortable beds for many guests, but multiple notes about small rooms, tiny/restroom issues, run-down bathrooms and occasional heating problems lower this score.
Amenities
7.5
On-site amenities (pool, sauna, gym, restaurant/bar, in-room coffee machine) are positives, but the pool is small/strongly chlorinated and there are reports of pests in amenity areas and some outdated grounds.
Value for Money
6.5
Several guests explicitly call out high price versus room quality, expensive valet parking and billing/security-deposit frustrations, producing the weakest score among categories.
Food and Beverage
8.5
Restaurant and bar received positive mentions for food and reasonable prices; in-room coffee machines were noted positively as well.
Overall Experience
8.75
Overall sentiment is positive with many guests saying they'd return and praising views/location; a mix of service positives and some property/value issues moderate the final experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Prime Location near Detroit Riverwalk and Detroit-Windsor Tunnel

Situated just a 5-minute walk from the vibrant Detroit Riverwalk and the Detroit-Windsor Tunnel, Fort Pontchartrain Detroit, a Wyndham Hotel, offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities

Each guest room at the hotel is thoughtfully equipped with free WiFi, a flat-screen cable TV, tea and coffee-making facilities, and a complimentary daily newspaper, ensuring a comfortable stay for all guests.

Convenient On-Site Dining and Business Services

Guests can indulge in American cuisine at Urban Cellars for breakfast, lunch, and dinner, or unwind with a selection of cocktails at the lounge. Additionally, the hotel features a business center with fax and photocopying services for added convenience.

Ready to experience the best of Detroit? Book your stay at Fort Pontchartrain Detroit today for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1983 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9.25
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8.75
G
Gina • couple • us
10
From the beginning I was greeted kindly and professionally. My room was spectacular. I was here in Detroit for my daught
Pros:

Everyone stood their ground on being professional and proud of working at this amazing hotel!!!! The Staff was highly impressive!!!!

Cons:

Nothing. I was pleasantly surprised! I’ve traveled all over the world. This is a five star hotel!

2026-11-06 • via Nuitee
A
Alissar • couple • us
10
1000/10
Pros:

Gorgeous hotel with the most amazing view of the Detroit River. The staff were so nice and accommodating!

2026-11-05 • via Nuitee
A
Alissar • couple • us
10
2026-11-05 • via Nuitee
Y
Yvonne • couple • nl
7
Nice hotel with friendly staff
Pros:

View from the room is great, staff is super friendly. Rooms are nice but could be freshened up by a lick of paint. Bathroom are fine. Beds are comfortable. A good stay and in the downtown area so lots of restaurants and shops in the area.

Cons:

Decor of the rooms is a bit dated.

2026-11-04 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

It's in a perfect location with perfect views. The hotel looks very nice on the inside and the staff is incredible.

2026-11-01 • via Nuitee
B
Benoit • family_with_children • ca
9
2026-11-01 • via Nuitee
P
Paul Jesse • solo_traveller • us
7
Clean and nice location.
Pros:

The location was close to my Huntington place for the GS29GS26 event.

Cons:

One of the front desk staff was not professional when ask for a change of room. Smoking of marijuana next to my room was so uncomfortable and disturbing.
No water bottle was in room for the 3 night I spent even when requested from the front desk.

2026-10-31 • via Nuitee
K
Kuochan • couple • tw
6
2026-10-30 • via Nuitee
F
Feras • solo_traveller • sa
8
Good for business
Pros:

Flexibility at check-in and check-out, and the location is great

Cons:

The price is too high compare to the quality of the room and services

2026-10-29 • via Nuitee
C
Connell • solo_traveller • us
8
2026-10-27 • via Nuitee
P
Paul Jesse • solo_traveller • us
7
2026-10-27 • via Nuitee
A
Alameeri • family_with_children • us
8
Pros:

The location was great

Cons:

You can hear very clearly the neighboring rooms.

2026-10-27 • via Nuitee
K
KON • family_with_children • my
7
Vacation in Detroit 2026
Pros:

Very convenient location and nice view

Cons:

Tiny restroom

2026-10-27 • via Nuitee
G
Gomango • solo_traveller • us
10
2026-10-26 • via Nuitee
T
Tomorris • family_with_children • us
8
2026-10-26 • via Nuitee
B
Brittany • extended_group • us
8
Pros:

Nice hotel in a nice location.

2026-10-26 • via Nuitee
J
Jeanette • extended_group • us
9
Great location for conference
Pros:

Staff was great. Great location. Good amenities like pool, sauna and gym. Great views from room.

Cons:

Bathroom was run down. Toilet pipes were shaking after every flush. The grounds were outdated as well.

2026-10-25 • via Nuitee
M
MEHMET SAMİ • extended_group • tr
4
2026-10-24 • via Nuitee
J
Justin • couple • us
8
Pros:

Excellent view, comfortable beds.

Cons:

Heat in our room wasn't working first night. They fixed immediately. 👍

2026-10-23 • via Nuitee
G
Gen • solo_traveller • jp
8
ダウンタウン内へのアクセス性が非常によく、また清潔で快適に過ごせる良い宿泊先でした。もし次に訪れる機会があれば、また利用したいです。
Pros:

ホテルと空港間の移動、ダウンタウンやリバーサイド・ルネッサンスセンターへの移動、近隣商店への移動などがしやすく、地図で見える以上にロケーションが非常に良いと感じました。すぐ近くのPlum Marketには何度も通いました。
スタッフの方も親身になって相談に乗ってくれたので、安心して宿泊することができました。
部屋は清潔で十分な広さがあり、窓からの眺望もよかったです。コーヒーマシンが部屋にあるのもポイント高いです。

Cons:

唯一、隣の部屋との壁に用途不明の扉らしきものがあり、そこから隣室の音が聞こえることがありました。全ての部屋でがそういった造りになっているかは不明です。（開閉は一切できないので、セキュリティ面での不安は全くありませんでした）

2026-10-23 • via Nuitee