REX HOTEL Beppu

Hotels
9.4 (376 reviews)
Wakakusacho 13-21 , Beppu , JP

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning ocean/front-facing location and balcony sunrise views
Excellent onsen/rooftop ocean-view baths
Spacious, bright and comfortable rooms
Friendly and helpful staff in many instances
Tasty breakfast and dinner with local options
Direct beach access
Cons:
At least one serious cleanliness/hygiene complaint (hair, stains)
Limited facilities overall (one restaurant, few pools, no play area)
Some staff/front-desk interactions described as businesslike or slightly unfriendly
Buffet quality inconsistent; alcohol charged separately
Occasional booking/communication issues for add-on meals
Open-air bath can be exposed to rain/wind (no roof)

Categories

Cleanliness
8.2
Mostly reported as clean and well-kept in many reviews, but a serious hygiene complaint (hair found in multiple places, stains) lowered the score.
Service
9.9
Staff frequently described as friendly and helpful (assistance with children, stroller cleaning, helpful at restaurant), though a few mentions of somewhat businesslike or slightly unfriendly front-desk/individual staff tempered perfect marks.
Location
10
Consistently praised: beachfront/ocean-view location, balcony sunrise views, immediate beach access and excellent outlook from onsen — standout feature of the property.
Room Quality
9.8
Rooms described as spacious, bright, comfortable beds and well-appointed; many guests noted large, comfortable rooms and good balconies with sea views.
Amenities
9.4
Onsen/rooftop baths and ocean-view bathing highlighted as excellent, but facility set is limited (one restaurant, limited pools, no play area and no steam room), so amenities are good but not extensive.
Value for Money
9.4
Standard quality for this hotel tier
Food and Beverage
8.9
Breakfast and dinner praised as delicious by many guests, with local specialties at the buffet; however several comments noted disappointment with the buffet selection/quality, separate alcohol charges, and one guest had issues with dinner booking communication.
Overall Experience
9.6
Overall very positive — many guests called the stay excellent, noting beach access, views, onsen and comfortable rooms; a few guests reported significant negatives (cleanliness incident, minor service or buffet issues) but the dominant sentiment is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:09

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at REX HOTEL Beppu's spa and wellness centre, perfect for unwinding after a day of exploring nearby attractions.

Culinary Delights
Savor authentic Japanese cuisine at the on-site restaurant, offering a delightful culinary experience for guests to enjoy during their stay.

Multilingual Support and Convenient Location
With a multilingual reception staff fluent in Japanese, Korean, and Chinese, guests can easily navigate the area and make the most of their visit. Conveniently located near Beppu's popular landmarks, REX HOTEL Beppu offers easy access to must-see destinations.

Experience luxury and convenience at REX HOTEL Beppu - book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.4
Based on 376 reviews
Cleanliness: 8.2
Service: 9.9
Location: 10
Room Quality: 9.8
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.6
J
Jan • couple • se
7
Bra, men jobbigt med toffelkrav i allmänna utrymmen.
Pros:

Rent och fint spa

Cons:

Toffelkrav

2026-10-31 • via Nuitee
M
ma • family_with_children • jp
8
Pros:

ロケーション

Cons:

靴を入口で預ける。スリッパは入れ方に工夫がいり、鍵がをかけるのに手間取った。

2026-10-31 • via Nuitee
L
lorraine • extended_group • fr
10
Magnifique hôtel vue mer
Pros:

Le onsen vue mer 😍, rien que ça vaut largement le détour
La chambre gigantesque, luxueuse, avec le balcon vue mer également
Le personnel extrêmement poli
Le buffet du petit déjeuner bien garni avec vue mer également.

Cons:

Rien

2026-10-30 • via Nuitee
A
Akinobu • extended_group • jp
8
2026-10-30 • via Nuitee
R
Rieko • couple • jp
10
満足でした
Pros:

朝のインフィニティ温泉からの景色は最高でした
部屋から海の眺めも良かったです
朝食がたくさん種類があって食べ切れませんでした。いくら丼が美味しかったです。

Cons:

廊下の匂いが少し気になりました

2026-10-29 • via Nuitee
B
Belinda • couple • gb
10
Terrific value and so comfortable
Pros:

À great location looking out to sea.
We had breakfast there ( in our Yakutas )
and it was amazing.
The onsens were marvellous - the outdoor one also looks out to sea , and very quiet .

Cons:

No bar , but you could buy cans of beer and soft drinks,and there was an ice machine by reception

2026-10-28 • via Nuitee
T
takashi • family_with_children • jp
10
2026-10-27 • via Nuitee
蔡 • family_with_children • tw
10
Pros:

有家的感覺,入住大廳是就要脫鞋因為是木地板(人生第一次),整間飯店超級乾淨,頂樓湯屋有無邊第一海景,讚!

Cons:

距離別府車站需搭公車或計乘車

2026-10-26 • via Nuitee
W
Welly • couple • us
10
2026-10-25 • via Nuitee
I
Ichiyo • couple • nz
7
2026-10-24 • via Nuitee
K
KATSUYUKI • couple • jp
10
2026-10-22 • via Nuitee
蔡 • family_with_children • tw
10
2026-10-21 • via Nuitee
M
Meihsin • family_with_children • us
8
2026-10-20 • via Nuitee
A
akihiko • couple • jp
8
とっても良かった
Pros:

食事が良かったです。

2026-10-20 • via Nuitee
yukio • family_with_children • jp
10
家族との楽しかった時間がしっかりと心に刻まれ、そしていつか思い出話に花を咲かせるホテルになるでしょうね
Pros:

家族のお祝いだったので、一番いいお部屋を選びました。部屋も、露天風呂も景色も最高で家族が喜んでくれたので良かったです。食事も個室で遠慮なくおしゃべりと美味しい食事ができ楽しい時間を過ごすことができ、良い思い出になりました。

Cons:

3人での宿泊でしたが、エキストラベッド(布団)が安っぽく感じられて残念だった

2026-10-19 • via Nuitee
P
Pisit • extended_group • th
9
Excellent
2026-10-17 • via Nuitee
M
Michèle • family_with_children • ch
9
Gute Option für Beppu, wenn man mit dem Auto reist
Pros:

Das Hotel liegt direkt am Strand, der Parkplatz ist direkt dabei und es hat moderne Zimmer. Das Personal im Restaurant ist sehr freundlich und auch der Onsenbereich ist grosszügig. Besonders das Aussenbecken mit der wunderschönen Aussicht ist ein Highlight. Das Hotel ist sehr sauber. Sowohl das Buffet morgens als auch abends ist sehr umfangreich und von guter Qualität.

Cons:

Das Personal am Empfang könnte freundlicher sein. Schon vor unserer Ankunft kam per booking eine lange Liste mit Verboten und Beschränkungen, was alles zu beachten sei. Das hat genervt.
Auf dem Balkon gibt es nur eine dünne Bank zum hinsetzen. Das fand ich lieblos.

2026-10-16 • via Nuitee
H
Hiroko • family_with_children • de
9
Sehr zufrieden
2026-10-15 • via Nuitee
Y
YU-CHIEH • family_with_children • tw
9
2026-10-15 • via Nuitee
R
Ryouji • couple • jp
10
最高でした。ありがとうございました。
Pros:

素足で行動できたこと。お出迎えが良かったです。ご飯も美味しく、お客様対応も良かったです。

Cons:

なし。

2026-10-13 • via Nuitee