Brentwood Hotel

Hotels
7.8 (2494 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for NZD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2494 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
H
Helen • solo_traveller • nz
6
2026-05-29 • via Nuitee
N
Nick • solo_traveller • nz
8
2026-05-28 • via Nuitee
R
RACHAEL • couple • nz
6
Overpriced for the quality of the building but clean & friendly and the parking was a bonus.
Pros:

Ample Free parking. Located close to airport. Close to shops. Room very clean & had everything we needed.

Cons:

Poor first impression, run down external appearance. Beds uncomfortable. Could do with update. Heating inadequate. Poor in room entertainment.

2026-05-27 • via Nuitee
P
Peter • couple • nz
9
Good relaxing stay before our early flight. Have stayed at Brentwood before.
Pros:

Convenience to airport and shuttle provided

2026-05-27 • via Nuitee
S
Sherly • family_with_children • nz
9
No issues staff lovely
Pros:

The beds were super comfy

Cons:

Dated and the bathroom walls were damaged.

2026-05-27 • via Nuitee
S
Sergio • couple • nz
8
2026-05-27 • via Nuitee
D
Dianna • family_with_children • nz
10
2026-05-25 • via Nuitee
M
Mary Noelle • solo_traveller • us
10
2026-05-25 • via Nuitee
C
Christine • solo_traveller • nz
5
Adequate
Pros:

Good breakfast selection. Evening meal buffet was nice

Cons:

Dirty cutlery. Lukewarm coffee, dated rooms and cracked walls

2026-05-24 • via Nuitee
B
Beverly • solo_traveller • nz
10
The hotel provided everything I needed for an overnight pre-flight stay. I will certainly stay again.
Pros:

The hotel was ideal for me - an older woman alone. The bed was exceptionally comfortable, the staff were very friendly and I appreciated the free shuttle to the airport early the following morning.

Cons:

There was nothing I didn’t like.

2026-05-24 • via Nuitee
A
annie • family_with_children • nz
8
2026-05-21 • via Nuitee
C
Carmel • solo_traveller • nz
5
Pros:

Accommodating staff

Cons:

Just the age of the premises, pretty old in places

2026-05-21 • via Nuitee
W
Walsh • solo_traveller • nz
9
Cozy retreat with great hospitality
Pros:

The room was very clean and the staff was friendly and helpful. Organizing the shuttle was also very easy and convenient. The breakfast was very nice and the eggs were perfectly done. The site of the pool next to the bar area gave it a holiday feeling. I liked the photo of the Rolling Stones that visited the hotel in the 1960's.

Cons:

The door couldn't lock from the inside, so it felt weird. Otherwise I enjoyed the stay.

2026-05-19 • via Nuitee
J
John • couple • nz
10
Pros:

Great place and location

2026-05-19 • via Nuitee
T
Tarissa • couple • nz
10
2026-05-18 • via Nuitee
E
Edward • solo_traveller • nz
10
so comfortable.
Pros:

Everything was great

Cons:

nothing.

2026-05-17 • via Nuitee
M
Melissa • solo_traveller • nz
10
Pros:

Location and good sized rooms

Cons:

The stairs

2026-05-17 • via Nuitee
S
Sandie • solo_traveller • nz
8
2026-05-16 • via Nuitee
R
Ripeka • solo_traveller • nz
9
2026-05-15 • via Nuitee
J
Jo • solo_traveller • nz
8
Free Airport Shuttle is awesome!
Pros:

Location was very handy for the airport and the free shuttle was awesome! Bed was comfy and the room had everything required for an overnight stay.

Cons:

The hotel and the rooms are a bit old, rundown, and it feels kinda dirty. The hotel could do with an upgrade.

2026-05-14 • via Nuitee