Brentwood Hotel

Hotels
7.8 (2590 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , NZ
+64 4 920 0400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.8
Based on 2590 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
C
Chris • family_with_children • nz
9
2026-10-16 • via Nuitee
R
Rebecca • couple • nz
9
2026-10-15 • via Nuitee
A
Andrea • family_with_children • nz
10
Pros:

Shuttle great for an early airport 4am

2026-10-14 • via Nuitee
D
debbie • family_with_children • nz
5
Very close to our events, and convenient. It was lovely to see that the pool was usable in cooler w.
Pros:

Breakfast options were satisfactory. Menu a bit limited.

Cons:

No cocktail, options. Facility looked tired.

2026-10-14 • via Nuitee
L
Leah • couple • au
8
Close to airport early morning start
Pros:

Close to airport

Cons:

NA

2026-10-14 • via Nuitee
S
Shari • family_with_children • nz
7
Pros:

All the staff were excellent

2026-10-13 • via Nuitee
A
April-Mae • solo_traveller • nz
7
On our way to the USA
Pros:

Location was great.

Cons:

Outdated, bed was too soft,

2026-10-11 • via Nuitee
E
Erin • family_with_children • nz
8
Perfect location for sports tournaments.
Pros:

Location was perfect for us for this stay. Stadium and supermarket all close by. Our meal we had at the restaurant was delicious as was the coffee we had every morning.

Cons:

Noisy - could hear people above us, next door and walking up the hall. Also close to housekeeping office and laundry which made it quite noisey.

2026-10-11 • via Nuitee
H
Hannah • family_with_children • nz
7
Good accommodation in great location for sports centre
Pros:

Staff were very friendly and helpful.
Love the shuttle bus to get us to and from the airport.
Love the location - we were close to the sports centre for the weekend tournament, but also near to the supermarket, bus routes, takeaways etc.
The hotel pool was nice to have a refreshing dip in after a day of sports.

Cons:

The room was quite noisy mostly from those in the hallway/room above. Floorboards were very squeaky so could hear every time our upstairs neighbour went to the bathroom in the night!
We found the beds too soft, so didn't sleep great.

2026-10-11 • via Nuitee
M
Mel • family_with_children • nz
7
Comfortable and convenient.
Pros:

Perfect location. Within walking distance to the Basketball Stadium and supermarket/shops

Cons:

The walls of the rooms seemed to be paper thin! Could hear the neighbours talking and banging around. Got woken by them running round at 3am. Sounded like they were in the same room as us. Probably more to do with inconsiderate guests though!

2026-10-11 • via Nuitee
D
Derek • family_with_children • nz
10
Awesome experience, staff
Pros:

Value,location and privacy🤗

Cons:

Nil

2026-10-10 • via Nuitee
T
Todd • solo_traveller • nz
7
Pros:

Always stay here for early flights, helpful staff, arranged shuttle for airport for me at 4am.

Cons:

Wellington weather, not much hotel can do about that though.

2026-10-10 • via Nuitee
B
Belcher • family_with_children • nz
10
2026-10-10 • via Nuitee
C
Chris • solo_traveller • nz
9
2026-10-10 • via Nuitee
T
Thai Phung • couple • nz
9
2026-10-09 • via Nuitee
L
Louise • solo_traveller • nz
8
Pros:

Food was amazing

Cons:

Need a kitchenette

2026-10-09 • via Nuitee
L
Liana • solo_traveller • nz
7
Value for money
Pros:

Go location to stadium. Offers lots of great services

Cons:

Rooms outdated

2026-10-08 • via Nuitee
H
Ho • family_with_children • nz
10
Will be here again
Pros:

Excellent as last stay

2026-10-07 • via Nuitee
K
Kelly • family_with_children • nz
2
Not very clean room, even a chippie under the bed not from us!
Pros:

The beds were comfortable

Cons:

Blankets ripped, furniture ratty wood splitting

Dirty drip marks down bathroom door

2026-09-19 • via Nuitee
W
Whelan • solo_traveller • au
6
Pros:

The staff are very friendly. Several went out of their way to assist me.

Cons:

My shower room door locking.e out. Dated fittings of the main room. Bathroom was fantastic.

2026-09-19 • via Nuitee