Brentwood Hotel

Hotels
7.8 (2590 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , NZ
+64 4 920 0400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.8
Based on 2590 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
W
Whelan • solo_traveller • au
6
Pros:

The staff are very friendly. Several went out of their way to assist me.

Cons:

My shower room door locking.e out. Dated fittings of the main room. Bathroom was fantastic.

2026-09-19 • via Nuitee
K
Kelly • family_with_children • nz
2
Not very clean room, even a chippie under the bed not from us!
Pros:

The beds were comfortable

Cons:

Blankets ripped, furniture ratty wood splitting

Dirty drip marks down bathroom door

2026-09-19 • via Nuitee
M
Marcel Rodeka • couple • nz
8
An excellent place for our short overnight stay.
Pros:

Firstly, being so close to the airport and offering a free airport shuttle was really helpful. The facility is like an older style hotel complex but still offers an excellent service. The room was large and the heating kept it warm. The bed was very comfortable. The bathroom with bath and shower was clean and roomy. For a short one night stay it suited us perfectly.

Cons:

Nothing really.

2026-09-18 • via Nuitee
J
Joseph • solo_traveller • nz
10
Pros:

The receptionist!

Cons:

The squeaking of the floors
If maybe there could be a lift for the elderly for the upstairs rooms

2026-09-18 • via Nuitee
L
Lisa • couple • nz
7
2026-09-17 • via Nuitee
D
Diane • family_with_children • nz
6
2026-09-15 • via Nuitee
K
Keri-Ann • solo_traveller • nz
4
2026-09-15 • via Nuitee
A
Andrias ( Bernard ) • solo_traveller • nz
10
2026-09-13 • via Nuitee
N
Nicola • couple • nz
9
Fantastic place before travelling on.
Pros:

Excellent location, just minutes from the airport. Has an old school charm but this suited us. Have stayed several times and have always enjoyed it. Nice bar area as well.

2026-09-12 • via Nuitee
D
Dibyendu • family_with_children • nz
7
2026-09-06 • via Nuitee
E
Erana • solo_traveller • nz
8
Pros:

Service

Cons:

Was cold heater wasn't warm enough

2026-09-02 • via Nuitee
J
Jordan • couple • nz
7
If looking for somewhere to stay close to airport it does the job
Pros:

Decent location, close to airport and some shops and food places

Cons:

Quite outdated room and facilities

2026-09-02 • via Nuitee
S
sandra • couple • nz
7
Cons:

It was very cold in the dinning room

2026-08-31 • via Nuitee
• family_with_children • nz
7
Cons:

I booked the shuttle at 545am for the airport for a 630am flight I was there at reception at 543 am but he had already left when he came back I had to run to my flight as had to go through security which took a while

2026-08-31 • via Nuitee
S
Sherrie • solo_traveller • nz
8
Pros:

Location

Cons:

Food

2026-08-30 • via Nuitee
M
Maraina • couple • ca
4
2026-08-29 • via Nuitee
G
Glenn • solo_traveller • nz
8
Great
Pros:

Location

Cons:

Dated

2026-08-29 • via Nuitee
J
jillian • solo_traveller • nz
5
Pros:

Location

Cons:

The heater in the room didnt work, the environment
was not at a good standard.

2026-08-29 • via Nuitee
B
Bryan • family_with_children • nz
7
2026-08-28 • via Nuitee
C
Christine • solo_traveller • nz
5
2026-08-28 • via Nuitee