Brentwood Hotel

Hotels
7.8 (2523 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for NZD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2523 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
W
Woodthorpe solo_traveller nz
5
2026-07-11 via Nuitee
J
Jared solo_traveller nz
9
Pros:

Good location and nice to have a bar

Cons:

Only had a fridge, but that was to be expected

2026-07-11 via Nuitee
W
Winnie solo_traveller nz
9
Pros:

服务,卫生

Cons:

早餐

2026-07-11 via Nuitee
A
Adam family_with_children nz
7
Fine
Pros:

Good location fkr what we needed

Cons:

Dated and old. Time for a makeover

2026-07-11 via Nuitee
R
Razia solo_traveller nz
4
Dated hotel
Pros:

The location, as it was close to where we had to be for the weekend.
The staff were helpful whenever we did need assistance.
Big room was a bonus. Heating was good.

Cons:

The room and hotel is very dated - not worth the amount paid.
The room cleanliness is poor, didn't seem like it was vacumed well and the room door was sticking, so you had to give it a shove to get it opened. Noise level is bad - floor boards creaking and you can hear people walking up the stairs, in lobby and downstairs.
Bathroom needs a definite renovation and an exhaust fan.
Amenities weren't refilled such as bath soaps etc.
Pillows need a definite upgrade - not the best nights sleep.

2026-07-11 via Nuitee
A
Annelise couple nz
6
Pros:

Older but clean and tidy

Cons:

Mattresses seriously need replacing. Some of the linen was really warn with holes in the pillowcases

2026-07-10 via Nuitee
S
Sharywary couple nz
9
Very comfy and met our requirements
Pros:

Location to airport

Cons:

Very adequate for our needs

2026-07-09 via Nuitee
H
Hands couple nz
7
Satisfied
Pros:

Pickup drop off and able to park car

Cons:

No lifts meaning having to carry heavy suitcases up stairs (dangerous)

2026-07-09 via Nuitee
S
Skye family_with_children nz
10
2026-07-08 via Nuitee
M
Mere solo_traveller nz
10
Pros:

Casey warm room had all we needed we had pork belly room service it was delish

2026-07-06 via Nuitee
R
Reagan solo_traveller au
8
Great.
Cons:

No elevator

2026-07-06 via Nuitee
S
Sam couple nz
8
2026-07-06 via Nuitee
H
Hands couple nz
5
Suits the purpose very well
Pros:

Good service, shuttle car parking very helpful staff

Cons:

Convenient and h it r

2026-07-05 via Nuitee
Y
Yadvinder solo_traveller nz
10
Pros:

Warm and peaceful

Cons:

Shower pressure very slow

2026-07-05 via Nuitee
G
Gosnell solo_traveller nz
10
2026-07-04 via Nuitee
N
Nicole family_with_children au
8
Friendly, comfortable, great location
Pros:

Service and location is excellent

Cons:

Property is a bit dated, but overall is very comfortable, warm and the staff is extremely friendly and professional. Really good value for money.

2026-07-04 via Nuitee
G
Gillian solo_traveller nz
8
I enjoyed my stay and would stay ahain
Pros:

Handy to airport. Fire in reception area and bar area very warm and welcoming.

Cons:

I couldn't get the room warm on my second night.

2026-07-04 via Nuitee
K
Kyla solo_traveller nz
9
Stayed overnight as was heading on an early international flight. Staff were super helpful and the facilities were nice
Pros:

Close to the airport and had the free shuttle
Very friendly staff

2026-07-04 via Nuitee
R
Rhonda solo_traveller nz
6
Pros:

Nice location. Easy to walk to local bars. Nice big room

Cons:

Struggled to operate the antiquated shower. Bathroom door wouldn't close

2026-07-03 via Nuitee
D
Dean solo_traveller nz
10
2026-07-01 via Nuitee