Brentwood Hotel

Hotels
7.8 (2576 reviews)
16-20 Kemp Street, Kilbirnie , Wellington , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Convenient for airport
Cons:
Rooms need updating
Inconsistent cleanliness
Restaurant quality lacks

Categories

Cleanliness
7.55
Clean rooms were mentioned, but some reviews point to rooms being worn and needing updates.
Service
8.55
Friendly staff was frequently mentioned in positive light.
Location
8.55
The location was consistently praised across multiple reviews.
Room Quality
7.05
Several reviews indicated rooms were dated and needed updates.
Amenities
8.05
Facilities like shuttle service were appreciated, though some lacked air conditioning.
Value for Money
7.55
Comfort for the price is an area for improvement based on feedback.
Food and Beverage
7.55
Restaurant quality mentioned as rundown, general lack of detailed feedback.
Overall Experience
7.55
Mixed opinions, with positive aspects overshadowed by number of negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Classic Lodge-Style Rooms
Experience the charm of our spacious rooms at Brentwood Hotel, adorned in a classic lodge-style decor. Enjoy modern amenities such as tea/coffee facilities, cable TV, and Wi-Fi for a comfortable stay.

Aqua Bistro & Bar
Indulge in a culinary journey at our on-site restaurant, Aqua Bistro & Bar, offering a delightful selection of New Zealand cuisine and wines. Unwind at the lounge bar or relax on the terrace by the outdoor swimming pool.

Convenient Shuttle Service
Benefit from our complimentary 24-hour airport shuttle service, making your travel hassle-free. Stay connected with 100MB of free Wi-Fi and opt for unlimited data packages for uninterrupted browsing.

Book now for a memorable stay at Brentwood Hotel in Kilbirnie, just minutes away from Wellington Airport and CBD.

Important information:

Please note that a 1.5% transaction fee applies for all credit card payments.

Free transfers are available to and from the airport. Please inform Brentwood Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that guests receive 100MB of free WiFi. Unlimited WiFi packages are available for purchase from reception and cost NZD 7.00 per night.

Please note that the swimming pool is only heated during summer, from December to March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.8
Based on 2576 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
P
Palmer solo_traveller nz
8
2026-08-15 via Nuitee
J
John couple nz
4
2026-08-15 via Nuitee
M
McLean couple nz
5
2026-08-13 via Nuitee
L
linda solo_traveller nz
10
Awesome service
Pros:

Staff couldn't be more helpful and great service if using the airport

2026-08-13 via Nuitee
N
Nick couple nz
8
2026-08-12 via Nuitee
V
Vicki solo_traveller au
6
Had everything I needed for my 1 night before I flew back to Perth. Ideal location for the airport.
Pros:

The hotel had friendly & accommodating staff. Convenient smoking area within the property. Warm fire in the reception area. Great heater in the room.

Cons:

This was my first experience staying at a 2 level hotel that didn’t have an elevator to reach the upper level. It was really hard to get my heavy suitcase up the steep stairs.

2026-08-12 via Nuitee
W
walker solo_traveller nz
7
A bit of history here
Pros:

The staff were fantastic juggling our rooms so we could get straight in upon arrival, also they were friendly and very welcoming, the airport shuttle service made life very easy.
We were able to have a meal and gather in the bar for drinks every part of this was very accommodating and made it very easy to not have to go out to find something to eat after a big day.
The beds were comfortable, the rooms were warm.
On a historical note the rolling stones stayed here in 1965! Fun fact!

Cons:

The rooms and furnishings are getting pretty tired but to expected of an old lady built in 1964, obviously some renovations had been done since then, the carpets a little stained, the paint a bit peeling we would have liked some cooking facilities for the price, however the friendly staff explained that this was because they had restaurant facilities which was fair. I definitely feel it was a little expensive merely due to the condition of the rooms.

2026-08-12 via Nuitee
M
Mclenachan solo_traveller nz
9
2026-08-09 via Nuitee
A
Annabelle couple nz
6
2026-08-09 via Nuitee
P
Phillip couple nz
7
2026-08-08 via Nuitee
S
Sam couple nz
5
Great location, awesome airport transfer.
Pros:

Great location and awesome transfer to airport.

Cons:

Luke warm water for a shower, not ideal in winter. The lovely guy on reception was very apologetic.

2026-08-08 via Nuitee
S
Scott family_with_children nz
1
2026-08-07 via Nuitee
L
Lan Nguyen Tuong solo_traveller nz
10
2026-08-06 via Nuitee
4
456tastec Business Larne, County Antrim, Northern Ireland
10
Much recommended
Pros:

Really comfortable rooms, well equipped, ambiance was great, food made for order

2026-07-29 via Tripadvisor
M
Madison couple us
6
Not bad, but could be better
Pros:

The staff were amazing and so delightful to deal with. The layout was of the hotel was practical and it is very good for conferences and large gatherings.

Cons:

I woke up with back pain every night. The beds were old and I was in pain for the rest of the day both nights as a result. The hotel itself was a bit antiquated and it was not very close to many places via walking which is a huge thing for me, as I walk more than I drive.

2026-07-23 via Nuitee
D
Danella family_with_children nz
2
Very poor quality hotel
Pros:

Good location for a meet at the pool

Cons:

Full of mould, rotten wood saggy beds threadbare carpets peeling paint and holes in walls

2026-07-22 via Nuitee
E
Elianna solo_traveller nz
9
Pros:

Clean comfortable room. Excellent mannerisms from reception through to staff management

Cons:

The room not having a microwave or cutlery

2026-07-17 via Nuitee
A
Alex solo_traveller nz
7
Pros:

Good hotel for transfers to the airport. Staff were very friendly and helpful.

2026-07-16 via Nuitee
W
William extended_group nz
10
Great stay after long bus trip
Pros:

Location perfect in the middle of town, price was amazing, room was just great

2026-07-16 via Nuitee
M
Marian family_with_children nz
9
Most enjoyable overnight stay
Pros:

Very comfy bed, great airport shuttle service, the nice man even helped us with our bags which I didn’t expect.

Cons:

Quite noisy with gusty wind

2026-07-15 via Nuitee