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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Pets allowed
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Luggage storage
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Tour desk
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Adult only
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Television in common areas
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Free wired internet
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Snorkeling on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Pool waterfall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Rooftop garden
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Paddle boating nearby
Review Highlights
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Property Description
Luxurious Accommodations
Hotel Makaabá Eco-Boutique offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even have a patio with a view of the outdoor swimming pool, ensuring a comfortable and relaxing stay.
Relaxing Amenities
Guests can unwind and soak up the sun by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to enjoy the picturesque surroundings, while the bar offers a great selection of drinks to wind down after a day of exploring.
Convenient Location
Located in Bacalar, the hotel is conveniently close to Chetumal International Airport, just 34 km away. Guests can easily access the hotel, making it a perfect choice for travelers looking for a luxurious and accessible stay.
Book your stay at Hotel Makaabá Eco-Boutique now for an unforgettable experience!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
De locatie was perfect. Er was een ruime keuze aan lekker ontbijt. Mooi zwembad. Het bed lag goed.
Er zaten ontzettend veel kakkerlakken in onze kamer. Ze bleven maar tevoorschijn komen. Ook waren er mieren, muggen en gekko’s binnen. Dit hotel was duidelijk vergane glorie. Het ziet er op eerste oog mooi uit, maar als je beter kijkt zie je overal schimmel of vlekken. Via kieren/gaten zie je een reeks ongedierte binnenkomen.
Wat erg vervelend was, was dat bij het uitchecken werd beweerd dat we nog een openstaande rekening hadden met allerlei drankjes die wij niet hadden besteld, maar wel op mijn naam stonden. Kan gebeuren natuurlijk. Maar later die dag hebben 2 mensen van het hotel mij nog geappt dat ik de rekening moet betalen. Hoewel ik bij het uitchecken al had uitgelegd dat het een fout moest zijn, bleven ze er via whatsapp over doorgaan. Dit voelde erg ongemakkelijk. Ik zou nooit meer in dit hotel willen verblijven.
L’espace piscine avec les transats pieds dans l’eau
Le design de l’hôtel
Le petit déjeuner inclus plutôt bon et copieux
Places de stationnement gratuites devant l’hôtel
L’humidité dans les chambres au sol aux murs tout le temps (grandes chambres pas les tiny)
Le manque de lumière dans les chambres
Me encantó todo el hotel, la comida super rica
Les espaces de détente
La chambre avait énormément de moustiques et était très sombre
Cool
Personal nicht gastfreundlich
The vibes is very good. The room was clean and confortable.
The staff could be friendlier. Also, the breakfast is very limitless. There is a lot of option but you can only choose one and it’s too small
La estancia, el lugar, los precios, el personal y en general toda la experiencia fue increíble.
Excelentes instalaciones, muy cómodo y super céntrico, a dos cuadras de playa pública y a dos cuadras del parque principal. Desayuno riquísimo con la excelente opción de elegir de la carta! Personal sumamente amable.
Maravilloso, sin duda regresaré.
Nada, todo muy bien.
Les partie communes, la piscine, les transat
Le petit déjeuner incroyable
Les cocktails chers mais très très bon
Très central à 2 pas de la lagune
La chaleur dans la lit (qui se trouve en haut dans la partie la plus chaude de la pièce)
La ubicación del hotel me pareció buena. Las zonas para relajarse en la terraza están agradables, hay una amaca y sillones.
En mi habitación no funcionaba bien el aire acondicionado. Lo reporté, pero no dieron respuesta durante mi estancia. Espero que si lo hayan revisado cuando salí.
El desayuno y la ubicación está increíble!! El desayuno también viene incluido!! El hotel es hermoso!! Tiene dos piscinas y una zona de clavados de 3m!! Lo mejor es que a una cuadra está la laguna y a dos el centro!!
Enfrente de la laguna Bacalar y a unas cuadras el centro y el fuerte. También el desayuno está bien.
Al llegar, todo bien porque solicitamos el servicio de traslado del Tren Maya al hotel obviamente con costo. Después la atención del personal muy X, no hubo nadie para apoyarnos con el equipaje al realizar el check-out, la regadera del baño fatal, no salía casi nada de agua, muy poca presión. En el desayuno, me sirvieron en una taza sucia, tenía la línea de café cuando lo tomas ya seca. Los vasos olían feo, dejan mucho que desear en la atención. Solicitamos una plancha y no servía, quedaron en cambiarla y nunca llegó y no nos dieron ninguna explicación ni nos avisaron. Lastima, porque el hotel en si vale la pena, su diseño, ubicación y concepto. No se si solo atienden bien cuando eres extranjero. Solo un chico nos atendió en la alberca y se daba sus vueltas y al día siguiente en el restaurante estaba en la barra y nos hizo platica. Pero si deja mucho que decir la atención del personal.
Highly recommend this hotel! We had outstanding service, and loved the beautiful facilities with a stunning pool and lounge areas. We got a really good price (not sure if because it's low season/May or because they was still construction for new accommodation) but felt it was great value at a price similar to a private room in a hostel. The restaurant Waah is delicious, you get free breaky here which is really lovely. You can choose one dish including modern Mexican options, or classic western brunch options like eggs and avocado toast, with twists like local vegetables and herbs. The coffee was delicious, you can choose either coffee or tea. We also ate here for dinner one night and got free dessert.
The pool is great to lounge by all day, with separate pool areas downstairs and upstairs to relax in. The water was very clean, we saw them testing the water regularly. Looks better than the pictures.
Our room was nicely set up, with a huge king bed. Room was clean with good A/C. Free water accessible in the common areas
The lagoon in accessible by the public port 1 minute walk away so it's a great location.
The staff were very accommodating, especially adrien who organised an earlier breakfast for us as we had to catch an early bus. They also surprised us with a packed a lunch. Only one receptionist was a bit rude/unfriendly when we checked in.
The only negatives that the activities and bar are quite expensive so we didn't use any of those facilities such as kayak rental or massages as it's cheaper to go elsewhere. It also seemed like they are doing construction so we did hear a lot of construction noises during our stay.
No fridge or kettle. The room we were in also had no door to the bathroom which isn't the best. Not sure if all have these.
El desayuno súper rico¡
Deben mejorar la calidad en la limpieza dentro de las habitaciones.
Alles super und empfehlenswert. Wie auf den Bildern. Frühstück und Personal sehr nett. Super relaxte Poolstimmung…
Zimmer sehr dunkel und extrem klein!
The staff were great
The rooms are dark and small. And not well designed
Très bon en placement. Bon petit déjeuner
RAS
Estilo único, interesante y desafiante. Ambiente agradable y buena atención.
No apto para personas con movilidad reducida, el espacio puede llegar a ser insuficiente para maletas y para cosas personales.
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