The Walper Hotel, part of JdV by Hyatt

Hotels
•
Joie De Vivre
8.8 (719 reviews)
20 Queen St S. , Kitchener , ca

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient Location
Clean Rooms
Cons:
Noise Issues
Bathroom Odor

Categories

Cleanliness
7.94
One review mentioned a room that stunk, affecting the overall perception.
Service
9.41
Most reviews mention courteous staff, although one provided critical feedback about handling the noise issue.
Location
9.45
Numerous reviews praised the hotel's convenient downtown location and proximity to attractions.
Room Quality
8.4
One review highlighted a beautiful room, but some mentioned issues like noise and temperature.
Amenities
8.93
Several remarks about good amenities, including coffee shops and room features.
Value for Money
8.89
Standard quality for this hotel tier, generally providing good value.
Food and Beverage
8.44
Some confusion about breakfast inclusions, but generally decent offerings.
Overall Experience
8.91
Mixed reviews lead to a solid, albeit not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Historic Charm with Modern Amenities

Custom Wallpaper and Tech-Friendly Rooms: Each room at The Walper Hotel offers a unique touch with custom wallpaper and convenient tech-friendly options, ensuring a comfortable stay.

Delicious Dining Options: Start your day with a delicious breakfast at Barrister’s Lounge and enjoy lunch, dinner, and a weekend brunch at the on-site restaurant TWH Social, offering a variety of tasty dishes to satisfy your cravings.

Convenient Location: Situated just steps away from shopping, dining, and entertainment options, The Walper Hotel provides the perfect base to explore and enjoy all that Kitchener, Ontario has to offer.

Book your stay at The Walper Hotel now to experience the perfect blend of historic charm and modern convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property does not accept Visa debit cards to guarantee your reservation. A valid credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 18 per day.

Location

Guest Reviews

8.8
Based on 719 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
C
Cindy • couple • ca
10
We felt very welcomed.
Pros:

Very friendly staff. Very modern room. Great restaurant

Cons:

Very limited parking for hotel guests.

2026-06-18 • via Nuitee
R
Rebecca • couple • ca
10
2026-06-16 • via Nuitee
S
Sodalicious • NONE • Toronto, Ontario
10
Bigger than Expected!
Pros:

We really enjoyed our stay! The staff were so accommodating, and the hotel and rooms were super clean. The bed was really comfy too! I'd definitely recommend it to anyone traveling that way. We had a wedding in Elora, and it was worth the drive to the Walper.

2026-06-11 • via Tripadvisor
A
Albert • couple • ca
10
2026-06-10 • via Nuitee
N
Nicole • couple • us
10
The perfect location for a girls getaway!
Pros:

Location is everything!! Walking distance to everything you need and staff are incredible!

Cons:

No complaints! Perfect for our girls weekend!

2026-06-08 • via Nuitee
S
Sodalicious • couple • ca
10
Super friendly staff and great vibe overall. Couldn't believe how big the hotel is!
Pros:

The pillows were not amazing however, the bed was really comfortable.

Cons:

Pillows!

2026-06-07 • via Nuitee
D
Diane • extended_group • ca
10
2026-06-06 • via Nuitee
M
Magda • family_with_children • ca
8
2026-06-04 • via Nuitee
T
Tierra • couple • ca
10
2026-06-03 • via Nuitee
N
NadSal • NONE
10
Great stay!
Pros:

Awesome spot! Would recommend. Helpful/friendly staff, clean up dated rooms. Close to restaurants and entertainment.

2026-05-31 • via Tripadvisor
M
Michelle C M • solo_traveller • hk
9
It was exactly what I wanted it to be.
Pros:

It was walking distance in downtown Kitchener. No carpets on the room!

Cons:

Nothing really. It was a perfectly good for what I needed.

2026-05-29 • via Nuitee
M
Mark • couple • ca
9
Helpful friendly staff
Pros:

Nice old building clean large room right in the middle of town

Cons:

Nothing suited my needs

2026-05-29 • via Nuitee
C
CinciTraveler513 • NONE
10
Great vibe and location!
Pros:

Great location, easy parking and great staff. Rooms are ample in size. We will be back when we are in the area. Staff were excellent, on site restaurant was also very good.

2026-05-27 • via Tripadvisor
2
237meghane • Couples • Toronto, Ontario
8
Clean, Good Location, Lacking Amenities & Onsite Features
Pros:

We stayed at the Walper while attending a wedding in the area.

The decor and atmosphere were quite nice and match the photos. The room was spotlessly clean. The location is central and walking distance from many good restaurants/bars and some shops. The location and cleanliness are the highlights of this hotel!

That said, for the cost per night, the hotel was lacking in some services/amenities that would have made our 2-night stay a true experience and sparked a return.

1. In-Room Service/Mini-bar: None. Two bottles of water and some coffee pods, no option to order food to the room. You have to access streaming services through your phone to watch movies, or watch basic cable. TV cut out several times throughout the stay.

2. Long wait times for Onsite Restaurants: The onsite restaurant/cocktail lounge was very busy due to a wedding party check-out. It took 1.5hrs to receive our breakfast order (bacon & eggs, nothing fancy). That said, the server was fantastic and kept our coffees refreshed regularly. No complaints on the staff!

3. No spa/pool/ sauna: There are no leisure facilities in the hotel aside from a very basic gym. On a rainy day when town exploration was unappealing, we spent the entire day in our room wishing there was room service and more movies.

4. Room comfort: Thin walls and old windows meant we had a lot of noise throughout the night from the elevator, and our windows rattles constantly in the rain. The pillows were hard and thin.

5. Parking??? Parking instructions were vague and confusing. While the hotel "validates" parking, we paid more on our check out bill than at the lot. Only a $2 difference, but it was confusing and we may have paid twice!

We enjoyed our stay, but didn't feel it was good value or a "4-star" stay based on the above.

2026-05-25 • via Tripadvisor
Z
Zaid • solo_traveller • ca
10
2026-05-23 • via Nuitee
B
Brooks • couple • ca
8
2026-05-22 • via Nuitee
E
Emmanuel • extended_group • be
9
2026-05-21 • via Nuitee
O
OnAir795969 • Business • Toronto, Ontario
10
Warm modern elegance
Pros:

A beautiful and inviting property in the heart of Kitchener. Each time I walked in the lobby the elevator was waiting to take me to my floor. Such a thoughtful feature.

2026-05-20 • via Tripadvisor
D
Darwin • solo_traveller • ca
9
2026-05-20 • via Nuitee
P
Peter • couple • ca
10
2026-05-20 • via Nuitee