Norfolk Arms Hotel - Arundel

Hotels
8.4 (1911 reviews)
High Street , Arundel , GB
+44 1903 882101

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Historical atmosphere
Cons:
Some amenities need improvement
Parking fees
Minor room comfort issues

Categories

Cleanliness
8.4
Rooms were generally clean, as highlighted in multiple reviews.
Service
8.6
Staff were described as kind and helpful, contributing positively to the experience.
Location
8.9
Multiple reviews praised the excellent central location of the hotel.
Room Quality
8.3
Rooms were described as comfortable and quirky, but some noted minor issues.
Amenities
8.2
Amenities were considered standard but appreciated for their unique offerings.
Value for Money
8.4
Good value noted for the overall experience and historic appeal.
Food and Beverage
8.1
Food was described as decent but could improve, especially breakfast options.
Overall Experience
8.3
Overall, guests enjoyed their stay with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Historical Charm and Period Features

Step back in time at Norfolk Arms Hotel, located under the battlements of Arundel Castle. Each room is uniquely designed with period features, offering a glimpse into the past.

Delicious Dining and Cozy Bars

Indulge in traditional British cuisine at The Castle Restaurant, where local and seasonal ingredients take center stage. Afterward, unwind in one of the two cozy bars with local ales and Wi-Fi access, perfect for enjoying afternoon teas or light meals.

Scenic Surroundings and Nearby Attractions

Surrounded by the stunning countryside of West Sussex and just steps from Arundel Castle, Norfolk Arms Hotel offers a picturesque setting. Explore the scenic River Arun or take a short drive to the lively Bognor Regis. Experience history and natural beauty all in one place.

Book now to experience a blend of history, charm, and modern comforts at Norfolk Arms Hotel.

Important information:

Please note that the hotel does not have a elevator and some rooms are limited in height, which may not be suitable for guests with mobility restrictions. Ground floor rooms are available if requested. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that the hotel hosts weddings and private functions most weekends, so there may be some noise.

Please note there may be limited dining and leisure services at this hotel over the festive period. Please contact the hotel directly for more information.

When booking 4 rooms or more, different policies and additional supplements will applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 1911 reviews
Cleanliness: 8.4
Service: 8.6
Location: 8.9
Room Quality: 8.3
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.3
B
Bewes • couple • gb
6
Great location, beautiful historic building but in need of some TLC and bringing up to standard.
Pros:

Location

Cons:

Room needs refurbishment. Breakfast too expensive. Parking an extra charge.

2026-10-13 • via Nuitee
J
Jimmy • solo_traveller • gb
7
Great location, decent accessibilit, mixed service.
Pros:

Location was fantastic, parking was tight but convenient. Breakfast was decent, not amazing but good.

Cons:

Some of the staff seemed to almost resent having customers, not unpleasant but also not exactly welcoming. Service at breakfast was a mixed bag, great service from one but almost negligent from front of house. The mattress was a bit stiff for my liking (although the wife found it good). The bath did not hold water, the plug did not fir well.

2026-10-10 • via Nuitee
F
Frank • couple • nl
8
Prima keuze voor de locatie Arundel
Pros:

Lekker ontbijt, uitgebreide keuzes van buffet, maar ook op bestelling een Full English breakfast. Aardig personeel en een goede parkeergelegenheid (tegen betaling) op het achterterrein. Het Hotel ligt in de hoofdstraat richting kasteel

Cons:

We hebben 50 pond borg betaald en zouden die terug krijgen wanneer zou blijken dat we de kamer netjes achtergelaten zouden hebben. Helaas wachten we nog steeds op het terugstorten van deze borg.

2026-10-10 • via Nuitee
C
chris • couple • gb
6
2026-10-09 • via Nuitee
S
Sheila • extended_group • gb
10
Fabulous hotel
Pros:

Stay here every year always love it fab staff, location and rooms.

Cons:

Loved it all

2026-10-08 • via Nuitee
J
Julian • couple • gb
9
Like visiting a treasured aunt who does a good breakfast
Pros:

It’s really quirky
Feels like a survival from a bygone age ( maybe because it is ( part) owned by the duke
But that is what I love about it

Cons:

Oh you can pick holes in some of the facilities
But that is part of the charm
Americans would not doubt be picky

2026-10-08 • via Nuitee
R
Rose • solo_traveller • gb
6
2026-10-07 • via Nuitee
J
Jayne • solo_traveller • gb
10
A clean and comfortable stay in an ideal location
Pros:

The location was central and it convenient. The room was spacious, comfortable and clean. There were a variety of bar areas available to relax in and food was also available.

Cons:

The parking option was pricey so we parked elsewhere.

2026-10-07 • via Nuitee
B
Belinda • couple • gb
9
2026-10-07 • via Nuitee
A
Andrew • couple • gb
6
Perfect location if staying in Arundel but a little pricey.
Pros:

Very handy location, right in the town centre.

2026-09-18 • via Nuitee
L
Laurance • family_with_children • gb
8
Comfortable, clean accommodation.
Pros:

Location was great, the town centre is on the doorstep and everything was within walking distance.

Cons:

The car park was not designed for modern sized vehicles. The room was very warm and the only way to cool it was to leave windows open. To be expected with an old building, which was full of character.

2026-09-17 • via Nuitee
P
Paul • couple • de
9
As we have had enjoyable stays before I am sure we will stay again
Pros:

Arundel is attractive and as a consequence we haive stayed at the Norfolk Arms Hotel several times. which surely is an endorsement for the place!. We like the charming old building and the attractive and comfortable rooms available, though this time, because of late booking, we had to settle for a small room.

Cons:

No particular dislikes

2026-09-17 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
2026-09-17 • via Nuitee
J
john • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
Amanda • couple • gb
8
Rooms could have been a little cheaper for the style of it. A little outdated . No restaurant for evening meal in Septem
Pros:

The location was great. In the centre of town.

Cons:

The room wasn’t quite what I was expecting for the money. From the pictures I was expecting a bit more luxurious . Breakfast was too expensive so we just went to a local cafe. A mini fridge would have been nice. No restaurant for September

2026-09-16 • via Nuitee
S
Sarah • couple • gb
10
2026-09-13 • via Nuitee
L
Linda • extended_group • gb
8
Great base for exploring Arundel
Pros:

Friendly welcome, comfy bed, great shower & bath

Cons:

Noisy (our room was facing busy pub)

2026-09-13 • via Nuitee
R
Rosamund • solo_traveller • gb
8
2026-09-13 • via Nuitee
R
Richard • solo_traveller • gb
8
Great location. Comfortable rooms.
Pros:

The property is a wonderfully charming and characteristic place. You get a real sense of history. The rooms are comfortable. I had a superior suite on one day and a single room on the other. Both were roomy and very comfortable. The location is perfect for visiting Arundel. If you are coming for cricket the walk is 10 mins to the Castle ground (albeit uphill!). There are loads of restaurants and cafes within 100m of the hotel.

Cons:

Being hyper critical - the property is a bit tired in places. But it is 300 years old and it all adds to the charm.

2026-09-12 • via Nuitee
N
Nicholas • couple • gb
9
2026-09-11 • via Nuitee