Andaz Seoul Gangnam, By Hyatt

Hotels
•
Andaz
8.8 (579 reviews)
854 Nonhyun-ro, Gangnam-gu , Seoul , KR
+82 2-2193-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (Gangnam, near subway)
Friendly and attentive staff
Outstanding breakfast / food quality
Spacious, well-designed rooms and comfortable slippers
Spa and recommended massages
Clean, well-maintained rooms in most reports
Cons:
Noise and poor soundproofing reported by some guests
Pool criticized (basement location, cap requirement)
Occasional staff knowledge/interest lapses
Isolated hygiene issues (toilet smell, clogged shower drain)
Breakfast can feel crowded/noisy at times

Categories

Cleanliness
8.2
Generally reported as clean and well maintained in multiple reviews, but isolated hygiene/odour issues (powder room smell) and a clogged shower drain lowered the score slightly.
Service
9
Staff are frequently described as friendly, attentive, efficient and energetic; a few reviews noted lapses in staff knowledge/interest, but overall service sentiment is strongly positive.
Location
9.6
Repeatedly praised (Konum/Lage/near subway/Gangnam) as a major strength — excellent central location and easy access to shops, clinics and restaurants.
Room Quality
8.9
Rooms noted as spacious, well designed with good bathroom size and comfortable slippers; some noise/soundproofing issues and one report of a shower drain problem slightly detract.
Amenities
8
Spa and massages are highly recommended and lobby cafe is praised, but the pool is criticised (basement location, cap requirement) which reduces the overall amenities rating.
Value for Money
7.6
High-quality breakfast and design justify value for many guests, but at least one review called the rooms expensive and pool issues reduce perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as exceptional (variety, quality, presentation); gluten-free options, tasty room service and strong kitchen praise support a high rating.
Overall Experience
9.7
Many guests report very positive stays ('will stay again', 'very happy'), citing location, service, design and breakfast; isolated negatives (noise, pool, occasional staff gaps) do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Amenities for a Relaxing Stay
The 5-star Andaz Seoul Gangnam offers a fitness centre, indoor pool, and hot tub for guests to unwind and rejuvenate during their stay. With room service, a 24-hour front desk, and luggage storage available, guests are ensured a seamless and enjoyable experience.

Modern Comforts and Convenience
Each room at Andaz Seoul Gangnam is equipped with air conditioning, a flat-screen TV, and a private bathroom with premium toiletries. Guests can also enjoy city views, access to a shared lounge, and delicious meals at the on-site restaurant.

Experience luxury and convenience at Andaz Seoul Gangnam - book your stay now for an unforgettable Seoul getaway.

Important information:

Please note that the swimming pool is open from 06:00 until 22:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INC

Location

Property Video

Guest Reviews

8.8
Based on 579 reviews
Cleanliness: 8.2
Service: 9
Location: 9.6
Room Quality: 8.9
Amenities: 8
Value for Money: 7.6
Food and Beverage: 9.4
Overall Experience: 9.7
Y
Yuna • couple • jp
10
2026-10-16 • via Nuitee
Y
YIM CHING YOKE • couple • hk
10
My husband and I first time stayed at Andaz and we are so happy for our stay. We will stay at Andaz for our next coming
Pros:

The location, the staffs, the room spacious, the design, the breakfast and the option of food for GF

Cons:

N/A

2026-10-08 • via Nuitee
D
derya • couple • tr
7
Pros:

Konum

Cons:

Çalışanların bilgisi

2026-09-11 • via Nuitee
L
Lee • couple • hk
10
Very happy customer first time stay at Andaz and will only stay at Andaz
Pros:

The hotel in the best location. The breakfast provides a variety of high-quality cuisines. The staff are friendly, efficient, young, happy, and full of energy.

Cons:

The hotel provides a gluten-free option. The room service food is so tasty. The chef did an excellent job. Big credit to the kitchen team.

2026-09-11 • via Nuitee
D
derya • couple • tr
7
Pros:

Konumu

Cons:

Çalışanların ilgisini

2026-09-11 • via Nuitee
진경 • couple • kr
1
2026-09-07 • via Nuitee
N
NIDHI • family_with_children • ca
10
It’s was an amazing stay!!
Pros:

Amazing hospitality…

Cons:

N/a

2026-08-28 • via Nuitee
A
anthony • solo_traveller • gb
9
2026-08-27 • via Nuitee
E
Eric • solo_traveller • sg
7
2026-08-25 • via Nuitee
H
Hee Jung • solo_traveller • es
8
Pros:

지하철 바로옆 위치가 좋았고 룸크기 욕실싸이즈 커서 사용하기 좋았다. 특히 슬리퍼가 편해서 좋았다

Cons:

조식이 번잡하고 시끄러운듯
서울시내 다른 5성 대비 좀 부족한듯.

2026-08-21 • via Nuitee
E
Emi • couple • sg
8
2026-08-21 • via Nuitee
L
Lutz • solo_traveller • de
10
Familienurlaub
Pros:

Lage, Lage, Lage

Cons:

./.

2026-08-17 • via Nuitee
T
Thi Ut Giang • solo_traveller • au
8
Pros:

Near where i need to go , station

Cons:

Expensive for the room and pool is so bad. On basement, need to buy a cap to get into the pool.

2026-08-13 • via Nuitee
F
francislee2022 • NONE • Hong Kong
8
A pleasant surprise!
Pros:

It is a great location in Gangnam. The staff were very attentive and most importantly, the room is clean and maintained well.

2026-08-12 • via Tripadvisor
D
deevadess • NONE • Los Angeles, California
6
Noise Issues but Great Location - Andaz Seoul
Pros:

Great location. Aesthetics and vibe on point. Cafe was great near lobby. Staff were attentive. However, the first room we booked into had a smell issue from powder room’s toilet, and the relocated room’s master shower drain was clogged and water pooled after shower and had to ask for housekeeping to clean in the day after. Even if it’s all Gessi hardware and marble top, what matters is the working order and hygiene. The WORST part however was the noise control. No soundproofing. I I could hear the water running from someone showering next door for 20-30 minutes, in such a loud echoey way that I have never experienced before in a hotel room. The early morning noises from the hallway were also very loud; our room was right across from the storage room for linens and such, and could hear the door clanking to close and the cart rolling from early hours and on. Apparently, lack of soundproofing is an issue w this hotel. Great location - a bunch of tourist favorite shops and clinics and restaurants all around. Room service was also great. Just wouldn’t be back for the noise issues.

2026-08-10 • via Tripadvisor
C
Claudia • solo_traveller • it
10
Perfetto.
Pros:

La posizione, la spa, i massaggi (consigliatissimi), la cura dell’arredamento e un ottimo ristorante!

Cons:

Niente.

2026-08-04 • via Nuitee
N
Navigator539762 • NONE
10
Great location, clean room, excellent service
Pros:

The exceptional service from beginning to end. The breakfast was one of the best hotel breakfasts I've had among 4-5 star Hyatt and Hilton properties. The quality, variety, and presentation were exceptional, which was comparable to the breakfasts at some luxury resorts in Bora Bora that we've been to. I look forward to staying here again.

2026-08-02 • via Tripadvisor
J
janesL850FV • NONE
10
seoul gem
Pros:

The location is great, staff is super friendly, the rooms are clean, and they give you the CUTEST slippers! I would definitely recommend if you are looking for that little curated detailed stay in Seoul.

2026-07-28 • via Tripadvisor
M
MICHIKO • family_with_children • jp
10
2026-07-23 • via Nuitee
J
Jaclyn • solo_traveller • us
9
2026-07-16 • via Nuitee