Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Beautiful gardens
Close to the center
Quiet and nice hotel
Cons:
Mosquitoes in room
Noise from events
No hot water

Categories

Cleanliness
8.06
There are issues with mosquitoes in the room due to the vegetation.
Service
9.53
Standard quality for this hotel tier, although there was some delay in resolving noise issues.
Location
9.57
Great location, very close to the center, making it easy to walk.
Room Quality
8.52
Overall nice, but affected by noise from a nearby event.
Amenities
8.55
Facilities were good, but another nearby restaurant offered better value.
Value for Money
8.01
Prices felt high compared to nearby alternatives.
Food and Beverage
8.06
Breakfast at the hotel was considered expensive relative to a nearby buffet.
Overall Experience
8.53
Despite some drawbacks, the stay was enjoyable and would rebook.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Garden Oasis Retreat

Luxurious Amenities
Hotel Palmas Teotihuacán offers a range of luxurious amenities including a garden, free private parking, a terrace, and a restaurant. Selected rooms are equipped with a kitchen featuring modern appliances for added convenience.

Family-Friendly Fun
With a children's playground and activities like cycling, Hotel Palmas Teotihuacán is the perfect destination for families looking to create lasting memories together.

Convenient Location
Located just 3.3 km from the Pyramids of Teotihuacan, and within proximity to major attractions like Basilica of Our Lady of Guadalupe, this hotel provides easy access to explore the wonders of San Juan Teotihuacán.

Ready to experience luxury and convenience at Hotel Palmas Teotihuacán? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 38 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
R
Rafaela • couple • mx
7
Sus jardines están preciosos
Pros:

Solo tomamos café de refil y se me hizo muy caro que cada café cueste 60 pesos.

Cons:

Que no pudimos descansar ni dormir casi toda la noche porque había muchos moscos.

2026-09-10 • via Nuitee
C
Claudia • family_with_children • us
6
2026-08-25 • via Nuitee
V
Valenzuela • solo_traveller • mx
10
Pros:

Nos encantaron los jardines. Muy bien ubicado.

2026-08-12 • via Nuitee
R
Rosa Margarita • solo_traveller • mx
10
Pros:

Está limpio.
Es tranquilo para descansar.
El personal es amable .
Bellos jardines.
Tiene restaurante.

2026-08-02 • via Nuitee
M
Massimiliano • extended_group • it
4
Pros:

lo scenario

Cons:

colazione non inclusa, end al momento che abbiamo accettato la colazione a pagamento, ci volevano far pagare il doppio della tariffa. ci hanno chiesto anche le tasse comunali quando erano incluse nel prezzo al momento della prenotazione

2026-07-04 • via Nuitee
L
Lizbeth • solo_traveller • mx
10
Pros:

El lugar es hermoso

2026-04-20 • via Nuitee
H
Heriberto • couple • us
9
Centric, affordable & convenient.
Pros:

It is very well kept, has its own restaurant. Located in the middle of downtown close to all public transportation to archeological sites.

Cons:

It was missing an Air Conditioner or pedestal fan anything that could produce some kind of air.

2026-04-20 • via Nuitee
M
MIGUEL • family_with_children • mx
8
Tranquilidad
Pros:

Los jardines son muy bonitos

Cons:

Que no tuviera alberca

2026-01-19 • via Nuitee
A
Azucena • family_with_children • mx
8
2026-01-04 • via Nuitee
B
Berlanga Hernández • family_with_children • mx
9
Pros:

Sus jardines

Cons:

Falta serrojo interno para las puertas

2025-11-17 • via Nuitee
G
Galicia Fuerte • family_with_children • mx
9
2025-11-06 • via Nuitee
M
MIGUEL • family_with_children • mx
10
Pros:

El jardín

2025-10-18 • via Nuitee
L
Lizbeth • extended_group • mx
9
2025-10-13 • via Nuitee
S
sandra • family_with_children • mx
7
Pros:

El lugar está muy bonito y con mucha vegetación

Cons:

Que por la misma vegetación que tiene, hay mucho mosco y aunque tuvieras cuidado al abrir la puerta de tu habitación para entrar o salir se metian moscos y se la pasaron zumbando en la habitación en la noche.
Además cuentan con un salón de eventos junto a las habitaciones, cuando llegamos al check inn nos dijeron que la musica de la fiesta acabaria a las 9 p.m. y bueno pues ni que hacer ya estabamos ahi. Pero eran las 10 y no acababa, fuimos a ver a la persona de recepción y pues dijo que otros 30 minutos mas, que ya estaba terminando la fiesta, y finalmente hasta las 11 apagaron la musica.
Nosotros veniamos de varias horas de carretera y queriamos descansar temprano porque además era practicamente la pernocta y saliamos temprano por la mañana para visitar la zona arqueologica y continuar el viaje, fué incómodo el volumen de la musica.
En cuanto al restaurante, se ve bonito pero aunque es buffet sentimos alto el precio, mas aun cuando hay otro restaurante también buffet a 1 cuadra del hotel (muy bonito, muy completo y super buen ambiente y delicioso) nos fuimos a desayunar al otro lugar.

2025-09-06 • via Nuitee
J
Jorge • extended_group • mx
7
Cons:

No hay agua caliente

2025-08-04 • via Nuitee
R
R. Elizalde • family_with_children • mx
9
Excelente estancia
Pros:

La cercanía al centro, se va uno caminando. Es muy tranquilo el.hotel y muy bonito. Volvería a reservar en este hotel

Cons:

Todo bien

2025-07-23 • via Nuitee
A
Alejandro
10
Excelente lugar
Pros:

Lugar muy agradable y excelente relación precio calidad.

2025-07-01 • via Nuitee
R
Roberta • family
10
Pros:

Nice people, great restaurant

2025-06-28 • via Nuitee
R
Rosa • family with young children • mx
9
Superb
2025-06-17 • via Nuitee
H
Hiram Winston • family
10
Pros:

Excelente espacio para fin de semana! Con gusto regresamos

2025-03-05 • via Nuitee