Holiday Inn - Ciudad Juarez by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.3 (574 reviews)
Av. Tecnologico 3620 , Ciudad Juárez , MX
+52 656 629 4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Good location
Cons:
Inconsistent cleanliness
Issues with food quality
Pool did not meet expectations

Categories

Cleanliness
8.79
Some reviews noted that rooms were not clean and had dirty floors.
Service
10
Many reviews highlighted the helpfulness and professionalism of the staff.
Location
9.76
Guests appreciated the good location of the hotel.
Room Quality
8.8
Mixed reviews on room quality, with some mentioning discomfort.
Amenities
9.25
The amenities were mentioned positively, but the pool was a disappointment.
Value for Money
9.28
Some guests felt the price was higher compared to similar hotels.
Food and Beverage
8.74
Breakfast quality received mixed reviews, with some food not recommended.
Overall Experience
9.79
General sentiment was very positive, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:25

Property Description

Convenient Location
Located just a stone's throw away from the American consulate and a short drive from Abraham Gonzalez International Airport, Holiday Inn Ciudad Juarez offers easy access for travelers.

Comfortable Accommodations
Experience a cozy stay in rooms equipped with free Wi-Fi, cable TVs, coffee makers, and ironing facilities. Whether you're here for business or leisure, our rooms are designed to cater to your needs.

Relaxation and Dining
Unwind by the outdoor pool, hit the gym, or enjoy a meal at Las Misiones restaurant offering delectable international cuisine. End your day with a drink at El Refugio Bar, the perfect spot to unwind.

Ready to experience comfort and convenience at Holiday Inn Ciudad Juarez? Book your stay now and enjoy a seamless travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Shuttle service to the US consulate is by prior reservation only and based on availability.

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 574 reviews
Cleanliness: 8.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 9.25
Value for Money: 9.28
Food and Beverage: 8.74
Overall Experience: 9.79
J
Juan carlos • couple • mx
10
2026-10-08 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-09-08 • via Nuitee
L
Luis • couple • mx
8
2026-09-07 • via Nuitee
H
Holguin • solo_traveller • us
10
2026-08-29 • via Nuitee
V
Villegas • couple • us
10
2026-08-29 • via Nuitee
P
Paulina • solo_traveller • mx
10
2026-08-28 • via Nuitee
A
Ashley • family_with_children • us
10
A great place to stay for the Weeknd to feel like a paradise
Pros:

I like the entrance, coming in the building brought a beautiful Zen and coziness at the same time

Cons:

I would’ve liked more direction to know where there was more parking but overall great

2026-08-09 • via Nuitee
M
Moises • family_with_children • us
10
Really outstanding customer service. Would definitely stay here again.
Pros:

The room was extraordinary. The property itself looks really nice too.

Cons:

A little pricey.

2026-08-05 • via Nuitee
L
Laura • couple • us
10
2026-08-03 • via Nuitee
J
Jorge • extended_group • mx
6
客先に一番近いので次回もここにすると思います。
Pros:

スタッフはとてもフレンドリーでした。

Cons:

色々と遠くて不便に感じました。

2026-08-03 • via Nuitee
G
Gabrela • family_with_children • us
10
Excelente estancia
Pros:

La tranquilidad y la atención de los empleados

2026-07-23 • via Nuitee
J
Jaime • couple • mx
10
2026-07-22 • via Nuitee
J
Jaime • couple • mx
10
2026-07-22 • via Nuitee
J
Jaime • couple • mx
10
2026-07-22 • via Nuitee
C
Cesar • couple • us
10
It was great
Pros:

The location it was so clean as well

Cons:

Nothing at all bothered me about the stay

2026-07-18 • via Nuitee
C
Cozu • solo_traveller • mx
10
Cómodo
Pros:

Está limpio buena ubicacion la persona que me atendió en recepción fue muy amable

Cons:

En comedor la mesera fue poco gentil y amable solo por eso no regresaría ahí

2026-07-18 • via Nuitee
R
romero • family_with_children • us
10
2026-07-13 • via Nuitee
G
Guillermo • couple • us
10
2026-07-09 • via Nuitee
F
Fredy • couple • us
10
2026-07-03 • via Nuitee
G
Gabriela • solo_traveller • mx
10
Pros:

La ubicacion y facil acceso, mucha seguridad.

2026-07-03 • via Nuitee