ibis Styles Arles Palais des Congrès

Hotels
ibis Styles
7.3 (2639 reviews)
Avenue De La Première Division Française Libre , Arles , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.3
Several reviews mention cleanliness issues, including insects and dirt.
Service
8.8
Staff were mentioned positively in multiple reviews, highlighting their friendliness and helpfulness.
Location
8.3
The location is appreciated for its convenience, especially regarding the highway access.
Room Quality
5.3
Multiple complaints were made about the room size and maintenance, indicating poor quality.
Amenities
7.3
Some amenities were appreciated, but others like the heating and internet need improvement.
Value for Money
7.8
While some found the costs reasonable, the quality reported did not always match the price.
Food and Beverage
8.3
The breakfast is described as plentiful and high quality, making this a positive aspect.
Overall Experience
7.3
The overall experience varies greatly based on specific room assigned and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:26

Property Description

Prime Location near Congress Centre and Museum

Located opposite the Congress Centre in Arles and a short walk from the Museum of Antiquity, ibis Styles Arles Palais des Congrès offers a convenient and cultural stay in the heart of the city.

Comfortable Rooms and Amenities

Enjoy spacious, air-conditioned rooms with stylish decor and modern amenities. Relax by the outdoor pool available from mid-May to mid-October and stay connected with complimentary WiFi. A buffet breakfast is included, ensuring a great start to your day.

Convenient Business Facilities and Parking

For business travelers, the hotel offers convenient facilities. With free private outdoor parking on-site and proximity to Arles Train Station, your stay is made hassle-free.

Experience comfort and convenience at ibis Styles Arles Palais des Congrès.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Swimming pool: Closed from Wed, Mar 4, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2639 reviews
Cleanliness: 5.3
Service: 8.8
Location: 8.3
Room Quality: 5.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.3
F
FRANCO solo_traveller it
7
2026-05-29 via Nuitee
D
Daniela solo_traveller it
9
Lo consiglio
Pros:

Buon rapporto qualità prezzo, la piscina a disposizione, il parcheggio

Cons:

La distanza dal centro, a piedi la sera, per una donna sola non era il massimo

2026-05-28 via Nuitee
S
Stephan solo_traveller be
4
2026-05-26 via Nuitee
J
Jorge solo_traveller fr
8
2026-05-25 via Nuitee
D
Dom Cendamo extended_group fr
5
2026-05-25 via Nuitee
S
Séverine solo_traveller fr
8
Très pratique
Pros:

La disponibilité du personnel de la réception et le lieu calme et facile à trouver.

2026-05-25 via Nuitee
V
vincent couple fr
6
Dommage mais il a fait beau !!!
Pros:

Personnel très aimable

Cons:

Pas de table de chevet. Pas de petit meuble dans la salle de bain où poser les trousses de toilettes
Bouteille de savon placée vers le lavabo ,derrière la vitre , donc pas très pratique à attraper quand on est dans la baignoire.Pour les petits déjeuners, il a fallu demander des grandes tasses ,des coupelles pour les fruits et compotes, des sous-tasses pour les tasses à café et faire des "vas et viens "car pas de plateau (hygiène ?)
La différence entre IBIS Styles *** et IBIS Budget ** n'était pas visible

2026-05-25 via Nuitee
B
beatrice solo_traveller fr
10
2026-05-25 via Nuitee
P
Pezzin solo_traveller it
8
2026-05-25 via Nuitee
J
Jean couple fr
8
Pros:

Bien

Cons:

Rien

2026-05-25 via Nuitee
P
Patrizia family_with_children it
3
Pros:

Molto poco

Cons:

Colazione di scarsa qualità

2026-05-25 via Nuitee
M
Marie Rose family_with_children fr
5
Pros:

La salle de déjeuner

2026-05-25 via Nuitee
S
Sarah couple gb
7
Comfortable for an overnight stay to visit Arles whilst heading south
Pros:

Short walk to town centre but very close to the excellent museum. Easy to park.
Great pool area and bar.

Cons:

Our double bed was against the wall. Not ideal for a couple in our sixties!
Slow reception- only one person attending and a large group checking in. Poor guy was doing his best on his own.

2026-05-24 via Nuitee
J
JOSE solo_traveller fr
6
Pros:

L'amabilité du personnel.

Cons:

Hôtel un peu vétuste, quelques travaux
seraient nécessaire, surtout salle de bain.

2026-05-24 via Nuitee
P
patrick solo_traveller fr
8
Pros:

La piscine, le petit déjeuner

Cons:

L'accueil ne trouvait pas ma réservation

2026-05-23 via Nuitee
O
Olivier extended_group es
6
Limite pour un Ibis Style !
Pros:

Le seul point positif est le prix. Après avoir vu l'hôtel je comprends pourquoi.

Cons:

L'attente pour obtenir la carte de la chambre a été beaucoup trop longue. Bien qu'ayant réglé la totalité du séjour dès mon arrivée, l'hôtesse ne m'a remis qu'un document provisoire, m'indiquant que la facture finale me serait donnée au moment du départ. Malheureusement, le jour de la restitution, ce fut le même constat : une attente interminable pour obtenir un simple justificatif de paiement.

Cet établissement est très loin des standards habituels de l'enseigne Ibis Styles. Pour couronner le tout, la chasse d'eau de ma chambre fuyait et a été bruyante tout au long de la nuit.

2026-05-21 via Nuitee
M
Maritta couple fi
7
Pros:

Autolle ilmainen paikka pihassa

Cons:

Ravintolan menu ainoastaan ranskaksi eikä henkilökunta osannut englantia. Listassa oli vain muutama vaihtoehto, joka olisi ollut helposti käännettävissä.

2026-05-20 via Nuitee
M
Marinella couple it
10
2026-05-19 via Nuitee
I
Iris couple it
8
2026-05-19 via Nuitee
G
Georges couple fr
8
2026-05-18 via Nuitee