Sunstar Hotel Lenzerheide

Hotels
8.6 (1018 reviews)
Voa Sporz 8 , Lenzerheide , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Perfect location
Friendly and attentive staff
Excellent breakfast
Cons:
Check-in after 16:00
Room quality varying

Categories

Cleanliness
8.18
The experience was overall good, but there were complaints regarding cleaning staff interfering early.
Service
9.15
Many reviews highlighted the friendly and attentive staff.
Location
9.19
The hotel's location is frequently praised as perfect for visitors.
Room Quality
8.14
Generally good, but some reviews expressed that certain rooms were outdated.
Amenities
8.67
Facilities like the SPA and pool received positive mentions.
Value for Money
7.63
Value for money was questioned, especially regarding check-in and check-out policies.
Food and Beverage
9.18
Breakfast and dining experiences were noted as excellent.
Overall Experience
8.65
The general sentiment was positive, but some issues were mentioned regarding management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:13

Property Description

Sunny Retreat with Exciting Amenities

Indoor Pool and Relaxation
Enjoy a serene stay at the Sunstar Hotel Lenzerheide with its indoor pool, steam bath, and sauna. Unwind after a day of activities in these rejuvenating facilities.

Convenient Location for Adventure
Situated just 200 metres from the centre, this hotel is perfect for nature lovers. With hiking paths, ski pistes, and the free sport bus stop nearby, the possibilities for adventure are endless.

Culinary Delights Await
Indulge in a culinary journey at the hotel's restaurant with a diverse evening menu. From fresh, regional ingredients to a variety of main courses and delectable desserts, your taste buds are in for a treat.

Book your stay now at Sunstar Hotel Lenzerheide for an unforgettable experience!

Important information:

Please note that half board for children under six years will be charged at the hotel.
Covid period is over.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Location

Guest Reviews

8.6
Based on 1018 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 8.65
Y
yvette • solo_traveller • nl
10
Top plek
Pros:

Kamer was heerlijk, personeel vriendelijk en behulpzaam en ontbijt top

Cons:

Niets

2026-08-15 • via Nuitee
S
Susi • couple • ch
7
2026-08-13 • via Nuitee
M
Michael • couple • ch
9
2026-08-13 • via Nuitee
A
Asmara • family_with_children • ch
9
Pros:

Pulizia, colazione, qualità-prezzo

Cons:

-

2026-08-13 • via Nuitee
A
Andy • solo_traveller • ch
8
Pros:

Basic Zimmer war ganz ok. Leider Balkon auf falscher Seite....
Lage Hotel superguet. Essen top. Bedienung top.
Sehr Hundefreundlich.

Cons:

Balkon auf falscher Seite, keine schöne Aussicht. War für 1 Nacht ok. Sonst nicht.

2026-08-10 • via Nuitee
S
Sabine • extended_group • de
10
2026-08-10 • via Nuitee
M
Maag • solo_traveller • ch
9
2026-08-09 • via Nuitee
S
silvia vantini • solo_traveller • it
8
Cons:

L'acqua della piscina fredda

2026-08-09 • via Nuitee
R
René • family_with_children • de
10
Pros:

Die Lage das Zimmer das Frühstücksbüffet waren Top!
Sehr freundliches Personal!

2026-08-09 • via Nuitee
J
Janine • family_with_children • ch
10
Sehr zu empfehlen, jederzeit gerne wieder
Pros:

Freundlichkeit des Personals

Cons:

-

2026-08-09 • via Nuitee
G
Geraldine • family_with_children • ch
8
2026-08-07 • via Nuitee
P
Pavel • couple • cz
10
Nice surprise, the hotel interior was perfectly renovated this year
2026-08-07 • via Nuitee
G
Geraldine • solo_traveller • ch
8
2026-08-07 • via Nuitee
G
Geraldine • solo_traveller • ch
8
2026-08-07 • via Nuitee
F
Felix • solo_traveller • ch
8
Jederzeit gerne wieder
Pros:

Gutes und reichhaltiges Frühstücksbuffet, die Omletten werden frisch zubereitet.

Sehr freundliches Personal an der Reception. Sogar für mein Auto wurde trotz limitierten Parkplätzen eine Lösung gefunden.

Cons:

Limitierte Anzahl an Parkplätzen beim Hotel. Die öffentlichen Parkplätze dürfen auch im Sommer nicht über Nacht benutzt werden. Im Winter ist das wegen allfälliger Schneeräumung nachvollziehbar. Aber nicht im Sommer.

2026-08-07 • via Nuitee
A
Andreas • couple • ch
9
Ansonsten haben wir den Aufenthalt genossen
Pros:

FRÜHSTÜCK WAR SUPER.

Cons:

Steckdosen sind nicht mehr auf dem neusten Stand. Falsch plaziert.

2026-08-06 • via Nuitee
I
Isabelle • couple • ch
10
Sehr erholsamer Aufenthalt. Wir freuen uns bereits auf s nächste Mal.
Pros:

Alles war prima. Sehr freundliches Personal. Reichhaltiges Frühstücksbuffet. Ausgezeichnetes Restaurant. Sehr angenehmer Pool. Hundefreundlichkeit (der Hund darf mit zu den Mahlzeiten - das Frühstück nahmen wir in der Lobby ein; das war okay/gut.

2026-08-05 • via Nuitee
B
Barbara • extended_group • ch
8
2026-08-04 • via Nuitee
K
khaled • couple • sa
9
2026-08-04 • via Nuitee
M
Michele • couple • ch
8
2026-08-04 • via Nuitee