Holiday Inn Queenstown Frankton Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1734 reviews)
594 Frankton Road , Queenstown , nz
+6434426500

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.91
Some reviews noted cleanliness issues, such as dusty rooms and subpar bathroom conditions.
Service
9.38
Staff were noted as friendly and helpful across multiple reviews.
Location
8.42
Guests appreciated the views and proximity to downtown, although some mentioned it was far from city center.
Room Quality
7.37
Rooms were often described as small or not well-maintained, detracting from the overall experience.
Amenities
8.9
Amenities such as breakfast and clean room facilities were noted positively, but some were disappointed by limited offerings.
Value for Money
7.36
Many felt the pricing did not match the quality and amenities provided, especially in comparison to other hotels.
Food and Beverage
7.91
Breakfast and food options received mixed reviews, with some expressing disappointment in variety and quality.
Overall Experience
8.38
Overall, guests had a pleasant stay with beautiful views, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Scenic Views and Modern Comforts

The Holiday Inn Queenstown Frankton Road offers stunning panoramic views of Lake Wakatipu and the Remarkables Mountains from many of its rooms. Guests can unwind in modern and well-appointed rooms equipped with free WiFi, en suite bathrooms, and free to air channels.

Local and Delicious Dining

Indulge in a culinary experience at the Lake View Dining Restaurant and Bar, where a variety of dishes for breakfast and dinner are served. The restaurant prides itself on using locally sourced ingredients for its international cuisine. Additionally, children under 12 can enjoy a complimentary breakfast when booked under the breakfast deal.

Convenient Location

Conveniently located just a short drive from Queenstown's center and only 4 kilometers from Queenstown International Airport, the Holiday Inn Queenstown Frankton Road is the perfect base for exploring the vibrant city and its surroundings.

Book your stay now at Holiday Inn Queenstown Frankton Road for a memorable experience!

Important information:

Please note that Holiday Inn Queenstown Frankton Road requires a credit card pre-authorization of the total accommodations cost at the time of booking.


Please note that there is a nonrefundable 2% charge when you pay with a Visa or Mastercard credit card.


Please note that there is a nonrefundable 3% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

Location

Guest Reviews

8.2
Based on 1734 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
S
Sumedh • couple • au
6
The view was good but the property maintenance needs serious attention!
Pros:

The view was fantastic

Cons:

Cleanliness, on the second day of the stay, no housekeeping attended and left the room dirty. Also, the carpet edge was coming off and the nails were sticking out from the carpet which stabbed me, my wife and my 11 month daughter. A big safety hazard!! It was fixed the same day but it should have been fixed already before allocating the room to us. Luckily no one got seriously sick so far from the nail stabbing. Very unhappy with the property maintenance.

2026-07-03 • via Nuitee
Z
Zylene • solo_traveller • nz
9
2026-06-28 • via Nuitee
G
Gaoxuan • family_with_children • au
10
2026-06-25 • via Nuitee
T
tikirisuda • solo_traveller • nz
8
Pros:

The lake view

2026-06-22 • via Nuitee
J
Joram Ebenezer • extended_group • us
7
Pros:

the beds were comfortable and the breakfast was good. our room had a great view of the lake in queenstown and the value of the room for 1 night was good.

Cons:

the wifi was spotty and cut out at times and the you can see that the room has wear and tear with the door and the chair in the room.

2026-06-22 • via Nuitee
G
Gaylene • solo_traveller • nz
8
2026-06-21 • via Nuitee
S
Saori • family_with_children • au
8
2026-06-19 • via Nuitee
P
pam • extended_group • nz
8
Good location, great views nice staff
Pros:

Easy location, great views and the rooms were warm

Cons:

Nothing we didn’t like suited our one night

2026-06-19 • via Nuitee
J
Jean • couple • nz
9
Great location- didn’t have to go into town
Pros:

Friendly staff , location , restaurant on property

Cons:

Can’t fault it

2026-06-19 • via Nuitee
N
Nicollette • solo_traveller • za
10
Cons:

Signal for tv in the room was bad

2026-06-15 • via Nuitee
H
Hnin • couple • au
10
2026-06-15 • via Nuitee
B
Brenda • family_with_children • au
10
We had a relaxing holiday.
Pros:

Clean, staffs are nice, value for money and close to everything.

Cons:

None

2026-06-13 • via Nuitee
C
Candice • extended_group • au
9
Warm, comfortable and great views from our room
Pros:

Wonderful check in staff, great location with beautiful view from our room, warm and comfortable beds, complimentary cookies topped it off!

Cons:

Nil

2026-06-12 • via Nuitee
A
Anna • solo_traveller • nz
10
2026-06-11 • via Nuitee
Z
Zoe • extended_group • gb
8
Great location, excellent service.
Pros:

Location and facilities were great friendly staff.

Cons:

Nothing.

2026-06-10 • via Nuitee
H
Hoi Ning • extended_group • au
9
Definitely will come back
Pros:

Very comfortable beds and SPA is nice

2026-06-10 • via Nuitee
D
Das • solo_traveller • nz
10
Pros:

The staff was exceptionally good, great attitude and really nice hospitality

2026-06-08 • via Nuitee
C
Chelsea • extended_group • au
10
Clean accommodation, comfortable beds, great breakfast
Pros:

Clean, not far from the town centre, great view from our room

Cons:

Nothing

2026-06-07 • via Nuitee
S
Simone • couple • nz
8
Pros:

View

Cons:

Breakfast

2026-06-05 • via Nuitee
I
Isabel • family_with_children • nz
8
2026-06-03 • via Nuitee