Holiday Inn Queenstown Frankton Road by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.2 (1776 reviews)
594 Frankton Road , Queenstown , NZ
+64 3 442 6500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.91
Some reviews noted cleanliness issues, such as dusty rooms and subpar bathroom conditions.
Service
9.38
Staff were noted as friendly and helpful across multiple reviews.
Location
8.42
Guests appreciated the views and proximity to downtown, although some mentioned it was far from city center.
Room Quality
7.37
Rooms were often described as small or not well-maintained, detracting from the overall experience.
Amenities
8.9
Amenities such as breakfast and clean room facilities were noted positively, but some were disappointed by limited offerings.
Value for Money
7.36
Many felt the pricing did not match the quality and amenities provided, especially in comparison to other hotels.
Food and Beverage
7.91
Breakfast and food options received mixed reviews, with some expressing disappointment in variety and quality.
Overall Experience
8.38
Overall, guests had a pleasant stay with beautiful views, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Scenic Views and Modern Comforts

The Holiday Inn Queenstown Frankton Road offers stunning panoramic views of Lake Wakatipu and the Remarkables Mountains from many of its rooms. Guests can unwind in modern and well-appointed rooms equipped with free WiFi, en suite bathrooms, and free to air channels.

Local and Delicious Dining

Indulge in a culinary experience at the Lake View Dining Restaurant and Bar, where a variety of dishes for breakfast and dinner are served. The restaurant prides itself on using locally sourced ingredients for its international cuisine. Additionally, children under 12 can enjoy a complimentary breakfast when booked under the breakfast deal.

Convenient Location

Conveniently located just a short drive from Queenstown's center and only 4 kilometers from Queenstown International Airport, the Holiday Inn Queenstown Frankton Road is the perfect base for exploring the vibrant city and its surroundings.

Book your stay now at Holiday Inn Queenstown Frankton Road for a memorable experience!

Important information:

Please note that Holiday Inn Queenstown Frankton Road requires a credit card pre-authorization of the total accommodations cost at the time of booking.


Please note that there is a nonrefundable 2% charge when you pay with a Visa or Mastercard credit card.


Please note that there is a nonrefundable 3% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

8.2
Based on 1776 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
L
Lauren • solo_traveller • au
10
2026-10-16 • via Nuitee
T
Tracey • couple • au
10
Easy location great to get about but still nice and private
Pros:

Very quite location

2026-10-16 • via Nuitee
E
EVA • couple • au
4
Would not recommend this hotel
Pros:

Great views of the lake and mountains and quick drive to city centre.

Cons:

Terrible walk up a ramp to get to room which was difficult with heavy suitcases. No bottled water in room. Towels too small. Terrible hotel breakfast. No fresh fruit at hotel breakfast, only tinned fruit. Terrible coffee at breakfast. We also had a shower over a bath which I don’t like and is also dangerous.

2026-10-12 • via Nuitee
D
Danny • couple • nz
6
2026-10-10 • via Nuitee
L
Lynette • solo_traveller • sg
10
2026-10-08 • via Nuitee
K
Kathryn • couple • au
8
2026-09-19 • via Nuitee
L
lincoln • solo_traveller • nz
10
2026-09-19 • via Nuitee
L
Lishanjo • family_with_children • nz
8
2026-09-19 • via Nuitee
P
Parker • solo_traveller • nz
10
Pros:

V at reception when arriving was excellent. Room location and view exceptional value for the cost. Room 116, recommend it, private, easy parking, view and next to the sauna and spas if required.

2026-09-17 • via Nuitee
R
Rainer • solo_traveller • at
6
2026-09-16 • via Nuitee
N
Nikunjkunar • solo_traveller • au
10
2026-09-15 • via Nuitee
B
Bhawana • couple • au
9
2026-09-14 • via Nuitee
M
Montserrat • couple • es
9
2026-09-14 • via Nuitee
Z
Zanine Jamille • solo_traveller • au
10
Wish to stay longer
Pros:

Stunning view, friendly staff and great food

Cons:

Had a little discomfort with the beddings

2026-09-14 • via Nuitee
N
nikora • solo_traveller • nz
10
2026-09-11 • via Nuitee
E
Estelle • couple • au
10
Beautiful view and great location!
Pros:

Lovely stay at Holiday Inn. Just a short drive from the centre of Queenstown while being away from the busy city! Super clean and comfortable. Staff were so kind!

Cons:

Nothing.

2026-09-11 • via Nuitee
G
Gregory • solo_traveller • au
10
Beautiful location very clean and tidy excellent staff very friendly
Pros:

Magnificent views

2026-09-11 • via Nuitee
C
Cynthia • extended_group • nz
8
Pros:

Location, foods and staffs

2026-09-09 • via Nuitee
J
Joe • extended_group • nz
10
2026-09-09 • via Nuitee
W
William • family_with_children • fj
9
Really enjoyable stay
Pros:

Staff were excellent.
Room was a good size, a little dated but had everything we needed; coffee, tea, TV etc
Bathroom was more modern and spacious.
Good amount of parking and we became members and paid $15 per day, which we think is a good rate.
The mountain view was stunning; snow and the lake
They also have a sauna, spa and gym free to use but we didn't make use this time.
Communal washing machine and dryers are available, which take NZ coins and detergent can be bought from reception.
Overall a lovely place to stay, nice rooms, peaceful and matched with amazing views
Once again, many thanks to the lovely staff

2026-09-08 • via Nuitee