Scenic Suites Queenstown

Hotels
8.6 (2825 reviews)
27 Stanley Street , Queenstown , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unhygienic conditions
Unacceptable housekeeping

Categories

Cleanliness
6.9
The initial room cleanliness was unacceptable with stains and unpleasant odors reported.
Service
9.4
Staff were friendly and welcoming, but the response to hygiene complaints was casual.
Location
10
The hotel is ideally located in the heart of Queenstown with great accessibility.
Room Quality
8.9
Rooms are spacious but there were issues with cleanliness and maintenance.
Amenities
9.9
Amenities met standard expectations but some, like the TV, were outdated.
Value for Money
7.9
Overpriced for the level of cleanliness and service provided.
Food and Beverage
6.9
Negative experience with housekeeping resulted in lost food items.
Overall Experience
8.9
Enjoyable location but significantly hampered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:21

Property Description

Stunning Views Overlooking Lake and Mountains

Luxurious Accommodation Options

Convenient Location Near Popular Attractions

Scenic Suites Queenstown offers a tranquil retreat just a stone's throw away from the bustling center. Indulge in breathtaking views of the lake and mountains from the comfort of your room. Choose between spacious superior rooms or large suites with separate living areas and kitchen facilities. Unwind at the lobby bar with its cozy fireplace or savor delicious meals at the on-site restaurant. With modern amenities, complimentary WiFi, and proximity to Queenstown's top attractions, your stay promises to be both relaxing and convenient.

Book now to experience the perfect blend of luxury and nature at Scenic Suites Queenstown.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Sauna is closed from 2026-08-31 until 2026-04-08
Fitness center is closed from 2026-08-31 until 2026-04-08
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-04-08

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2825 reviews
Cleanliness: 6.9
Service: 9.4
Location: 10
Room Quality: 8.9
Amenities: 9.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
A
Amber couple gb
8
2026-05-29 via Nuitee
M
micheal couple au
9
Hotel on top off hill
Pros:

Very nice view out the window a d very close to the main shops just to walk around and enjoey

Cons:

Just the walk up hill back to the room but was ok good to burn that food

2026-05-29 via Nuitee
Z
Zulhilman couple sg
7
2026-05-28 via Nuitee
B
Boudreau solo_traveller us
10
Pros:

Nothing comment

Cons:

No comment

2026-05-28 via Nuitee
X
Xu couple nz
10
All Good
2026-05-28 via Nuitee
J
Jaynie solo_traveller nz
10
2026-05-27 via Nuitee
K
kimberlyi389 Couples
10
The hotel and room was very nice and we would stay there again and recommend to others.
Pros:

Hotel was centrally located within the town. Check in and check out was easy. The room was spacious and clean and the amenities provided were great. Refrigerator, microwave, dishwasher, washer and dryer as well as cups, plates, flatware, etc. The bed was comfortable. Separate living room/dining room with sofa bed if needed with sliding door to close off from the bedroom if needed. Lots of windows. Although we didn't have a view in our room, we were there to sleep and shower while we did sightsee. The bathroom had both shower and tub and was spacious. Heater and towel heater in the bathroom was a nice surprise on a cold morning. We would stay here again for sure. The staff at front desk were friendly and helpful. The only concern was the limited parking in the parking garage, but luckily, we got a spot both nights.

2026-05-26 via Tripadvisor
T
Tanya extended_group au
8
Pros:

Lovely rooms

Cons:

Ramps to room and not easy to walk to town if older

2026-05-25 via Nuitee
G
glen couple au
9
2026-05-25 via Nuitee
L
Lucynda couple au
8
2026-05-24 via Nuitee
R
Ronette solo_traveller nz
7
Pros:

Location

2026-05-24 via Nuitee
M
Melanie solo_traveller nz
6
A bit unorganized
Pros:

Great shower pressure and comfortable beds.

Cons:

We had to wait nearly an hour for the room to be ready. I booked two double beds but there was only one king on arrival which meant we had to wait longer for the beds to be split into two singles instead. One complementary beverage for the delay, so only for one of us which was odd.

Only one very thin blanket on the beds, no duvet. Phoned reception to order more, didn't come to correct room, had to ring back. Took a while. Broken cupboards, squeaky doors. Could do with a bit of TLC. Average buffet. Expensive for what you get for your money but amazing location if you're wanting close to the shopping centre.

2026-05-23 via Nuitee
吖卢 solo_traveller cn
10
Pros:

离镇中心很近,景也不错,有专门停车地库

Cons:

电梯和过道有点绕,走路出门不便

2026-05-22 via Nuitee
M
Meghan couple nz
8
2026-05-22 via Nuitee
S
Simone solo_traveller ca
8
Comfortable rooms with all amenities
Pros:

The bedroom was very comfortable, I really enjoyed having a bath in the bathroom. The hotel is well situated, walking distance to the center of town and the Queenstown gardens.

Cons:

There was a persistent hum in the background around the bedroom. The restaurant in the hotel is not so great, there are a lot of better ones in Queenstown.

2026-05-21 via Nuitee
T
Toby solo_traveller au
9
2026-05-21 via Nuitee
J
Jason couple nz
10
2026-05-20 via Nuitee
L
Lynette solo_traveller au
10
Pros:

Location. Staff. Free washing machine and dryer

2026-05-20 via Nuitee
M
Murray couple nz
9
Great stay
Pros:

Big room
And good spot

Cons:

The elevator

2026-05-20 via Nuitee
H
Henrik solo_traveller au
8
2026-05-20 via Nuitee