Scenic Hotel Southern Cross

Hotels
8.2 (2465 reviews)
118 High St, Dunedin 9016 , Dunedin , NZ
+64 3 477 0752

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Parking problems

Categories

Cleanliness
7.53
Concerns about unclean pillow cases and lipstick on wine glasses.
Service
8.5
Mixed reviews; some staff were friendly and helpful, but front desk staff were not responsive in one instance.
Location
9.04
Convenient location with walking distance to attractions.
Room Quality
7.99
Generally good, but some furnishings are dated and some noise from the elevator.
Amenities
8.02
Basic amenities were present, but parking situation is lacking.
Value for Money
7.98
Some reviews suggest the presidential suite lacked value for money.
Food and Beverage
8.53
Christmas biscuits were praised, indicating decent quality.
Overall Experience
8
Overall pleasant stay with some noted issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:57

Property Description

Historical Charm and Modern Amenities
Built in 1883, the Scenic Hotel Southern Cross in Dunedin offers a unique blend of historical charm and modern amenities. Guests can immerse themselves in the city's rich history while enjoying a well-equipped fitness centre and free WiFi.

Dining Options and Entertainment
With two restaurants, a café, and a bar on-site, guests at Scenic Hotel Southern Cross can indulge in a variety of culinary experiences. The hotel is also home to Dunedin Casino, providing premium entertainment for visitors looking to try their luck.

Prime City Centre Location
Conveniently located in the heart of Dunedin, Scenic Hotel Southern Cross is just a short walk from key attractions like The Octagon, theatres, and shops. Whether exploring the city or relaxing at the hotel, guests can enjoy easy access to everything Dunedin has to offer.

Experience the perfect blend of history and modern comfort at Scenic Hotel Southern Cross. Book your stay now for an unforgettable Dunedin getaway.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Parking charges for in-house guests is $25 per night, per vehicle. Cost for oversize vehicles / trucks / campers / trailers may vary.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Location

Guest Reviews

8.2
Based on 2465 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
R
Robyn • couple • nz
10
2026-09-19 • via Nuitee
B
Belinda • couple • nz
10
2026-09-19 • via Nuitee
E
Eriny mina • solo_traveller • nz
2
Pros:

Location

Cons:

Cleanliness there was stains on the bath robes and the duvet cover , the glasses had water stains on them was awful

2026-09-18 • via Nuitee
N
nicola • solo_traveller • au
8
Pros:

Good location

Cons:

Staff when being greeted looked like we were a bit of a hassle but when checking out staff were fine (different person)

2026-09-18 • via Nuitee
D
Debra • solo_traveller • nz
7
Pros:

Clean comfortable room

Cons:

Did not like having to pay extra for parking..$25 a night..so $50 extra that we did not realize, and for that reason we won't be staying here again

2026-09-18 • via Nuitee
S
Shonelle • family_with_children • nz
7
It was a pleasant stay.
Pros:

The buffet breakfast was good, staff where friendly and helpful

Cons:

The bed was uncomfortable and the bathroom could use an upgrade

2026-09-18 • via Nuitee
C
Carol • solo_traveller • nz
10
Enjoyable
Pros:

Comfy and quiet with friendly, helpful staff

2026-09-18 • via Nuitee
S
Simone • solo_traveller • nz
9
Overall very happy.
Pros:

Everything. Male receptionist very friendly and helpful on arrival. Bath was very much appreciated after an exceptionally long day. Location was good too.

Cons:

Paying for parking. When I checked out the female receptionist didn't advise/or offer to validate parking ticket. I had to get up to barrier to read this and then park and go back inside to get this done.

2026-09-17 • via Nuitee
A
Adina • couple • nz
8
2026-09-16 • via Nuitee
J
Jenny • couple • nz
7
Average fir what it costs
Pros:

Staff and reception were very friendly. I think pricing is a bit on the high

Cons:

I think some of the room decor is a bit outdated. We did get not a lot of coffee sachets. The ones we had were decafe which we don't drink. Having a microwave would be an advantage. But nice and close to restaurants which was close that was great.

2026-09-16 • via Nuitee
M
Marion • family_with_children • au
10
2026-09-16 • via Nuitee
J
Jeffrey • couple • nz
9
Would definitely stay here again
Pros:

Room was excellent, heating you could turn off, a window you could open for fresh air. All things that other hotels lack.

Cons:

The pillows were very hard.

2026-09-15 • via Nuitee
K
Kevin • solo_traveller • nz
10
Pros:

Great place and breakfast

Cons:

The bar meals

2026-09-15 • via Nuitee
B
Bruce • solo_traveller • nz
8
2026-09-14 • via Nuitee
L
Laura • solo_traveller • nz
10
Pros:

Gym has great view and staff always amazing

2026-09-13 • via Nuitee
N
neil • solo_traveller • au
9
2026-09-13 • via Nuitee
S
Steve • couple • au
6
Clean room however reception staff , whilst polite we not much help
Pros:

Close proximity to town, clean room

Cons:

Lack of knowledge from the reception staff and very little assistance. You would like to think the staff would advise you to validate your parking ticket before checking out.

2026-09-12 • via Nuitee
M
Marie • solo_traveller • nz
10
Pros:

Convenient and comfortable

2026-09-12 • via Nuitee
A
Audrey • solo_traveller • nz
7
Comfortable but overdue for some work to be done on appaerance
Pros:

Great location. Friendly and helpful staff.

Cons:

Carpets in the corridors were very old and detracted from the overall appearance

2026-09-11 • via Nuitee
H
Hilary • couple • nz
9
Pros:

Just shouldve taken my own pillows

Cons:

Pillows

2026-09-11 • via Nuitee